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Brookstreet Hotel

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#18 of 67 Hotels in Ottawa
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Brookstreet Hotel
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1,053 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
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Pembroke, Canada
Reviewed 4 days ago NEW

My daughters and I wanted a location to celebrate a special birthday and limit the amount of driving . Brookstreet was perfect , from the attention to details in reservations, to check in & departure, this hotel and location were all & more than expected: Wonderful spa, beautiful live music in the jazz lounge, fine dining, pool and shopping nearby....

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Thank 51mother
Kingston, Canada
Reviewed 1 week ago

My fiancée and I stayed at the hotel after being stranded from a terrible snow storm on the night of our engagement in February. Norbert from guest services greeted us at the front desk upon our arrival and we couldn't contain our excitement about our engagement so we told the story to Norbert he congratulated us, checked us in and...

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Thank briannadrew8
Bredon, England, United Kingdom
Reviewed 3 weeks ago

This is one of the best hotels I have ever stayed in. An excellent, spacious room, superb gym and pool and a great jazz lounge. The rooms are large and clean with the usual amenities (widescreen TV, coffee machine, fridge, bath etc). The gym is far larger than you would expect for a hotel, fully equipped with both CV machines...

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1Thank BredonDave
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear BredonDave Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet. It sounds like you got to try all out outlets when you were here. We look forward to welcoming you back next time you are in Canada.

Reviewed 25 March 2017 via mobile

I arrived at the hotel at 5:00 pm to check in and was told that my room was not ready yet. I couldn't believe it - not ready. Never has this happened to me. The clerk was very apologetic and comped me a couple of drinks at the bar and waived my parking fee. In my youth I would have...

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Thank Scott C
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Scott Thank you for your very detailed feedback and I am sorry to hear of your recent experience. On the night of your stay we did experience a delay in getting guests into their rooms due to unforeseen circumstances and for that I do apologize. I am not sure why the other guest got in before you, they may...

Montreal, Canda
Reviewed 22 March 2017 via mobile

Would definitely go back! This hotel isn't well known, it's not a famous brand, it's not in the middle of downtown, in fact, its in the middle of a parking lot between a bunch of high tech companies but when you walk in, it's nicer, better, more luxurious than many of the top brand hotels. WiFi is included, the pool...

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Thank Traveller_mom2
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Traveller_mom2 Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet, i will be reviewing your comments with my team. I do hope that we can welcome you and your family back again soon.

Burlington, Ontario, Canada
Reviewed 21 March 2017 via mobile

Especially if you are heading to an event at the Canadian Tire Center (they give you 15% off your room if you show your event tickets), this is the place to stay. Beautiful hotel with a great restaurant, Starbucks in house, well equipped gym and friendly staff.

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Thank Heaterhabs
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Heaterhabs Thank you for your review and we are very happy that you enjoyed your stay at Brookstreet. We look forward to welcoming you back again soon!

Montreal, Canada
Reviewed 21 March 2017

I would have to really nit pick to find anything to complain about. Room was quiet and super comfortable. Jazz lounge, with live jazz, was lively and full of hotel guests even at almost midnight. Room service was quick. Staff very cordial. Sunday brunch has just about anything you could want. We will definitely be back.

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Thank Kimmy61
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Kimmy61 Thank you for your review and we are so glad that you enjoyed your stay at Brookstreet, we look forward to welcoming you back soon.

Ottawa, Canada
Reviewed 20 March 2017

The hotel for Kanata's tech sector, this place has everything that a good business hotel should have (significant meeting space, large, efficient & well connected rooms with blackout curtains to ensure maximum quality sleep) This is not to mention the fact there is an onsite spa, awesome pool & work out rooms, multiple restaurants to cater to all times of...

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Thank Doooie
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear Doooie Thank you for your review and we are so glad that you enjoyed your stay with us (and keep coming back). We look forward to welcoming you on your next visit.

Chicago, Illinois
Reviewed 18 March 2017 via mobile

We stayed at the Brookstone Hotel for Blackhawks at Ottawa hockey game, it was only about 10 minutes to Arena and easy in easy out versus attending games in Chicago. Had nice jazz bar after game also! A must stay if attending Ottawa Senators hockey game.

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Thank FrankFern
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear FrankFern Thank you for your review and we are glad that you enjoyed your stay with at Brookstreet while attending the Blackhawks game. We hope to welcome you back on your next visit.

Lockport, Illinois
Reviewed 18 March 2017 via mobile

Luxury Hotel with very reasonable rates. Staff very attentive. Free shuttle to Ottawa Senators Hockey Game but be sure to sign up early as spaces fill up quickly. Located about 20-30 minutes from downtown Ottawa in a nice suburban area. We didn't eat any meals in the hotel. Many places to eat nearby.

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Thank rsob24
Patrice B, General Manager at Brookstreet Hotel, responded to this review

Dear rsob24 Thank you for your review and we are glad you enjoyed your stay at Brookstreet. We look forward to welcoming you back again soon!

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Golf Course
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 

Additional Information about Brookstreet Hotel

Address: 525 Legget Dr, Ottawa, Ontario K2K 2W2, Canada
Region: Canada > Ontario > Ottawa > Kanata
Price Range: RM632 - RM945 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brookstreet Hotel 4.5*
Number of rooms: 276
Reservation Options:
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel
Hotel Style:
#1 Green Hotel in Ottawa
#6 Luxury Hotel in Ottawa
#10 Romantic Hotel in Ottawa
#11 Business Hotel in Ottawa
#25 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Brookstreet Hotel staff and other travellers.
8 questions
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Questions? Get answers from Brookstreet Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river and golf course view”
51mother, 25 Apr 2017 | Read review
“We stayed on an upper floor so no chance of hearing anything from the jazz lounge. Not sure if that would be heard on lower floors.”
Kimmy61, 20 Mar 2017 | Read review
“All rooms are huge, but upgrades aren't expensive - can get a balcony or a massive suite fairly inexpensively”
Doooie, 20 Mar 2017 | Read review
“For a couple extra dollars ask for a room with a balcony.”
631marct, 4 Mar 2017 | Read review
“higher floor with city overview”
  • checking out
  • Great design and layou
S7706MFjeffw, 3 Mar 2017 | Read review
5 of 5