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The Metcalfe Hotel

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Traveller (325)
Room & Suite (182)
Pool & Beach (19)
Overview
  • Excellent37%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“hotel indigo”(167 reviews)
“parliament hill”(93 reviews)
“downtown ottawa”(75 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
Additional information
Offers from The Metcalfe Hotel
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Offers from The Metcalfe Hotel
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Reviews (1,146)
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1,003 results
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388
426
134
38
17
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All reviewshotel indigoparliament hilldowntown ottawabyward marketparking garagefront desk stafftim hortonslocation is greatrideau canalrooms are smallcorner roomking bedbusiness tripsparks streetnational gallerymini fridgecoffee maker
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1 - 5 of 1,003 reviews
Reviewed 2 days ago

We only stayed x 2 nights at The Metcalfe in Ottawa. Perfect location for walking around the beautiful city. Clean, comfortable and spacious rooms. The staff were all welcoming, a special thank you to Noella who went out of her way to be helpful.

Thank Perrins473
Hotel's Favourite
Reviewed 4 weeks ago

Very clean, well located and super confortable hotel downtown ottawa. Walking distance from everything and super friendly and professional staff. The decor is very different from hotel chains and makes it a nice warm experience. very well priced for the quality

3  Thank JpParent
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 4 weeks ago

Thank you for the 5 Star Review JpParent! We are delighted you enjoyed your stay with us from the central location to our friendly staff to our cleanliness. We look forward to seeing you back again soon! Best, Kim, General Manager

Reviewed 5 days ago via mobile

I was sadly disappointed by the Metcalfe during our 4 night stay recently. I was traveling to Ottawa with my mother and she had stayed at the Metcalfe previously and thought highly of it. Unfortunately we have gotten a bad room as our experience was...More

Thank emilyv77
Reviewed 2 weeks ago

Stayed at the Metcalfe hotel from July 28th to July 29th. You couldn't get a better location for a hotel as it was close to all the major tourist sites, everything was within a short walking distance (+/- 10 minutes). Upon check-in we were received...More

1  Thank _gddonne
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you for sharing your stay experience on Tripadvisor and for the 5 Star Review _gddonne! We are delighted you enjoyed your stay with us from our friendly staff to our cleanliness to our amenities. Your comments have been shared with the team, specifically Shirley...More

Reviewed 3 weeks ago via mobile

We stayed at the Metcalfe in Ottawa for two nights. The best part of the hotel is the location. The sites are within walking distance: 10 minutes to Parliament Hill and Sparks St. pedestrian area, 30 minutes to the National Gallery Museum and 20 minutes...More

2  Thank Cel2013
Response from MetcalfeGM, General Manager at The Metcalfe HotelResponded 2 weeks ago

Thank you for sharing your stay experience and for the 4 Star Rating Cel2013! We are delighted you enjoyed your stay with us from our friendly staff to our lobby design to our great location. We look forward to seeing you back again soon! Best,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$127 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Centrally Located Hotel in Ottawa
#3 Mid-range Hotel in Ottawa
#18 Business Hotel in Ottawa
#27 Family Hotel in Ottawa
#4 Trendy Hotel in Ottawa
#5 Boutique Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Centrally Located Hotel in Ottawa
#3 Mid-range Hotel in Ottawa
#18 Business Hotel in Ottawa
#27 Family Hotel in Ottawa
#4 Trendy Hotel in Ottawa
#5 Boutique Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms
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Traveller (325)
Room & Suite (182)
Pool & Beach (19)
Dining (3)
Business Centre & Event Rooms (4)
Amenities (4)
Questions & Answers
Ask a question
occams-razor
2 December 2017|
AnswerShow all 2 answers
Response from MetcalfeGM | Property representative |
Hi, so sorry for the delay in responding to your question. Our Stay Green and Save program gives one $5 voucher per room per day when foregoing housekeeping service. We will provide you with extra towels and empty garbage... More
1
Vote
occams-razor
28 November 2017|
Answer
Response from SweetD | Reviewed this property |
Not all the rooms are suites. We had booked a king room and were put in a small room with a queen bed and no windows. The parking lot is scary and dark and hard to find. It was around $28 CAD per night but I think that we... More
2
Votes
GRACE K
9 July 2017|
AnswerShow all 7 answers
Response from patsychom | Reviewed this property |
My room did not.
1
Vote
Room Tips
"Quiet and clean rooms, close and within short walking distance to all tourist sites."
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"The hallways are cooler on lower flowers."
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"If you opt to not have your room cleaned for a day, they give you a $5 voucher towards food and drink from..."
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"if you like to have the possibility to open the window in your room, do not select a room with the Atrium..."
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