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The Metcalfe Hotel

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#19 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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The Metcalfe Hotel
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1,003 Reviews from our TripAdvisor Community

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Showing 887: English reviews
Mexico City, Mexico
Reviewed 4 February 2017

I was only one night in the hotel, but was fantastic, this is very good located near to all the main attractions that Ottawa can offer, the service when check in/out was pretty good and people always focused on customer service. Room was good as well, clean and with city view. Next time I will not hesitate to stay here...

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1Thank Leoncio E
Ottawa, Canada
Reviewed 1 February 2017

This was my first stay in this hotel and I would definitely go back. The room was large and clean. The staff were all very friendly. The hotel is currently under construction. I saw a picture of what it will look like once done and it's really impressive. I had breakfast in their restaurant (Phi) and had one of the...

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1Thank Debroz1111
Sooke, British Columbia
Reviewed 29 January 2017

I found from the moment I checked in to the Indigo in downtown Ottawa the staff to be extremely polite and helpful. THE SENSE OF humour displayed by the person checking me in regarding the renovations was appropriate.

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1Thank clinford60
Toronto
Reviewed 27 January 2017

We enjoyed our stay at this clean hotel. The hotel is oddly designed where the atrium/lobby spans the entire 6 floors of the building so the majority of the rooms hear the noise from every level as the doors face into the atrium. I think there are some corner rooms which can be shielded by the noise. ask when you...

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1Thank stsang
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 26 January 2017

We really enjoyed our short stay at hotel indigo. Friendly and helpful staff at reception. The place is very comfortable and different from your typical hotel in that the place has character. Nice pool, hot tub and gym. For parking, pull up in front of the hotel to get your key first and then everything is very smooth. If you...

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1Thank A TripAdvisor Member
Vancouver, Canada
Reviewed 11 January 2017

This is a boutique hotel in a very good location, just a block off Elgin street and close to a Starbucks, Sconewitch (excellent!), Nando's and a few other places. You are just a very short walk to the Parliament buildings or the Byward market. They are clearly trying to distinguish themselves, in terms of look and feel, from a generic...

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1Thank SteveInVancouver
Reviewed 9 January 2017

We were spending a weekend in the Capitol, but the main reason for the trip was to drop our eldest off for the first year of the University of Ottawa. So it was a bitter sweet weekend....our first baby was all grown up and leaving the nest. We picked the Hotel Indigo as my wife has stayed there several times...

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Thank Andrew B
Chalfont St. Giles, United Kingdom
Reviewed 23 December 2016 via mobile

We visited Ottawa for the first time not really knowing where to stay to be able to walk to all the main tourist attractions. Hotel Indigo was perfectly situated to enable us to to explore the city on foot. As a bonus, it was a lovely hotel that served great food with genuinely friendly staff. Parking was on site too...

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1Thank Darren W
Kemptville, Canada
Reviewed 20 December 2016

Our last stay at Hotel Indigo was over five years ago. We have a great experience, but live in the Ottawa area, so rarely need to stay in a local hotel. My parents are visiting for Christmas, so we decided to check into Hotel Indigo for two nights to be able to see a few local sites without having to...

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1Thank Laurie T
Victoria
Reviewed 19 December 2016

The hotel is centrally located. The hospitality is excellent and has all the amenities that a traveler requires. There is a restaurant with home style cooking and quite reasonable with a varied selection. Try the hamburger with the soup of the day, it was delicious. The rooms are very comfortable and the beds are firm.

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1Thank FergusVictoria

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rox
The Rox
Cuisines: Canadian, Bar, Pizza, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about The Metcalfe Hotel

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada (Formerly Hotel Indigo Ottawa Downtown)
Region: Canada > Ontario > Ottawa
Price Range: RM524 - RM1,219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Metcalfe Hotel 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#20 Business Hotel in Ottawa
#23 Romantic Hotel in Ottawa
#23 Family Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from The Metcalfe Hotel staff and other travellers.
6 questions
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6 months ago
Toronto, Ontario, Canada
Toronto, Canada
over a year ago
Toronto, Ontario, Canada
over a year ago

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Questions? Get answers from The Metcalfe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid street facing room”
 of 5 bubbles Aliu66, 8 Mar 2017 | Read review
“All the rooms seems to be quiet, well Ottawa is a quiet city, btw!”
 of 5 bubbles le0nci0e, 4 Feb 2017 | Read review
“Third floor is close to the pool and fitness areas”
 of 5 bubbles Debroz1111, 31 Jan 2017 | Read review
“Room with a view!”
 of 5 bubbles SteveInVancouver, 11 Jan 2017 | Read review
“Corner suites recommended.”
 of 5 bubbles FergusVictoria, 19 Dec 2016 | Read review
5 of 5