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Hotel Indigo Ottawa Downtown

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#18 of 66 Hotels in Ottawa
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Hotel Indigo Ottawa Downtown
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978 Reviews from our TripAdvisor Community

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Showing 864: English reviews
Oakville, Canada
Reviewed 25 August 2014

Third time to this hotel, but first time for a non-business trip. Stayed in the king size single room again, and it was again clean and comfortable. We had a problem with the toilet fill hose which appeared to be stuck, but jiggling it fixed the problem. Staff were excellent, and we even got treated to meeting Keshia again (see...

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1Thank notyetworldly
White Rock, Canada
Reviewed 24 August 2014

Well you know what they say about location? Location is everything, and this hotel has the location spot on! Very short walk to the Nations Capital and all the attractions in the area. Very clean and accommodating front lobby. The rooms were very well designed for the business traveller, very nice desk design for working with great internet connection. Very...

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Thank Good_time_Ahead
Reviewed 23 August 2014

It's not your typical big 5-star hotel but I would say one of those small, very clean, and recommendable boutique-style hotel. This hotel is ideally located and close to anywhere you want to go. All the staffs are very nice, friendly, and will give their best to help you on whatever you need. I LOVE the design of the lobby...

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Thank jungonzales
Canada
Reviewed 21 August 2014

Thye've thought of everything! Fruit-infused water in the lobby, consistent spa-like feel, Aveda bathroom products, separate walk-in shower, a light in the closet, heavy drapes to block out the city lights and noise, lots of storage (one wardrobe, one closet and one set of dressers), Kuerig with mini-fridge, laminate floors in the room instead of carpet, USB/MP3 clock radio...we wanted...

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1Thank iSeeiPlay
Laval, Canada
Reviewed 15 August 2014

We stayed there in Mid-August 2014. The location is great and the value is good for the fact that other hotels were more expensive. Room could be a bit larger but they are well kept. The parking is costly at $21 (no valet) and the parking garage (in a nother adjacent hotel) is a maze into/out specially if you have...

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Thank LuckyPierre_11
Lisbon, Portugal
Reviewed 11 August 2014 via mobile

Our stay was as expected from an Indigo. Parking is 21$/day and is not valet. Though a valet would be a great addition as the shared parking garage is a maze into/out of the hotel itself. Wifi is free and moderately fast. The rooms are a bit small (as at most Indigos we've stayed). The pool is indoors and there...

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Thank jinx101
Markham, Canada
Reviewed 10 August 2014

We stayed there in July 2014 to celebrate Canada Day. The location is great and the value is good for the fact that other hotels were more expensive. However we found the rooms to be on the small side, however, it did have a decent sized bathroom and a large shower. Our breakfast was included in our room rate and...

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1Thank Ann C
IHGCare, Guest Relations Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Ann C, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry to read about your negative experience over the swimming pool. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment I do hope you will return to...

Greenwood
Reviewed 8 August 2014

Great central location in downtown Ottawa, easy walk to the Parliament buildings and Byward market. Our room was clean and spacious; check in was smooth and fast. There is no dedicated parking for the Indigo, it is shared with another hotel beside it. Other than that we had a great stay!

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1Thank dljeff81
Ontario, Canada
Reviewed 7 August 2014

Stayed here a couple of nights to get away to see Ottawa. Location is great, half descent restaurants around and very close to the Parliament building. As for the hotel, parking is a bit of a mess where it is shared with the hotel beside it. We took our bikes and there was no easy way but to walk them...

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Thank claudedoiron
IHGCare, Guest Relations Manager at Hotel Indigo Ottawa Downtown, responded to this review

Dear Hoxtongue, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our location, we regret that the condition of our facilities was not...

Humboldt, Canada
Reviewed 6 August 2014

My husband and I were in Ottawa for our daughter's August 1 wedding, and we spent six days at the Hotel Indigo. The hotel is very clean and all staff, from housekeeping to front desk, were extremely welcoming, friendly and helpful. I loved the bathroom, which featured a jetted tub and had a beautiful separate shower. Aveda bath products were...

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1Thank WebM50

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Shopify, Bell Canada and NAV Canada, as well as many government offices and the Shaw Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more   less 

Additional Information about Hotel Indigo Ottawa Downtown

Address: 123 Metcalfe St, Ottawa, Ontario K1P 5L9, Canada
Region: Canada > Ontario > Ottawa > Byward Market Area
Price Range: RM526 - RM1,445 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Ottawa Downtown 3.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ottawa Hotel Indigo
Hotel Style:
#20 Business Hotel in Ottawa
#23 Family Hotel in Ottawa
#23 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Ottawa Downtown staff and other travellers.
6 questions
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2 months ago
Toronto, Ontario, Canada
Toronto, Canada
over a year ago
Toronto, Ontario, Canada
over a year ago

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Questions? Get answers from Hotel Indigo Ottawa Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room appears quiet”
 of 5 bubbles DrGreg1963, 26 Nov 2016 | Read review
“Get a street view if possible”
 of 5 bubbles U7455CYmonicas, 21 Nov 2016 | Read review
“Ask for a room not facing the open courtyard of the hotel for less noise. ”
 of 5 bubbles 773laurent, 16 Nov 2016 | Read review
“Seemed pretty quiet but not facing Metcalfe would ensure less noise”
 of 5 bubbles Hotel Harry, 15 Nov 2016 | Read review
“If you want a fridge, make sure you request one!”
 of 5 bubbles mom2or, 19 Oct 2016 | Read review
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