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Hilton Garden Inn Ottawa Airport

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2400 Alert Rd, Ottawa, Ontario K1V 1S1 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Ottawa Airport
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 82 hotels in Ottawa
Location
Cleanliness
Service
Value
Travellers' Choice
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario Airport hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to the downtown core. Major industries such as Federal Express, Cara Food services, First Air and many Government Agencies are all within minutes of the hotel. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is close to attractions such as the Parliament buildings, Rideau Canal, National Gallery of Canada, National Arts Centre and many more. In Ottawa, the Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. Enjoy complimentary airport shuttle service. No long-term parking available. The Hilton Garden Inn Ottawa Ontario Airport hotel, designed with you in mind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Fireplace
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Chinese and 4 more
Hotel links
Special Offer:Price Match Guarantee
1518Reviews21Q+A100Room tips
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Popular mentions
Hhiggwe wrote a review Nov 2021
1 contribution
Fridge was like a cupboard, if you have medication that needs to be cool, this hotel is not for you. The bed was it Comfortable for my wife, it not as the other beds We’ve stayed in other Hilton partner hotels, not sure why.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
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wap13 wrote a review Aug 2021
Oakville, Canada81 contributions29 helpful votes
Hotel's Favourite
We booked last minute fir a quick late stop over near Ottawa. I was a little worried because airport hotels can be touch and go. When we arrive Friday night, there was a huge line up for check in but the front desk staff was fast and efficient. The rooms were spacious and clean, the hotel was quiet, despite being full.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2021
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Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 30 Aug 2021
Thank you for taking the time to write about your most recent stay with us. We are so pleased that the line up went fast and our staff were efficient. We are still adjusting to our new levels of business again- so appreciate your positive comments. We are lucky that our hotel is completely soundproof- so while the hotel was full- you cannot hear others! We look forward to welcoming you back again soon!
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kburto323980 wrote a review Nov 2021
1 contribution
They were awful. 12 hours later I called, and emailed and messaged and they never got back to me until today. I requested to cancel it within 12 hours at Booking.com.. and the email proof I have states that you cancel as long as to a certain day. Contradicting with email you stated me to follow your policies
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 3 weeks ago
Thank you for choosing to stay with us. I understand you have been in contact with the Management team to express your concern. I am so sorry that you had missed the cancellation deadline with Bookings.com Please consider booking directly with the hotel for your next step, as we are so lucky to have a 6pm cancellation policy for most reservations. Our inhouse reservations team would be happy to assist you booking your guestroom reservation for your next stay!
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mabouk722957 wrote a review Nov 2021
1 contribution
I went to Ottawa in October 31 and the weather was a bit cold , so I stayed most of the time in the hotel and I had a very relaxing time. The gymnasium Nd the swimming pool was very nice ( good quality)
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
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Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 3 weeks ago
Thank you for your kind words! The pool and hot tub are perfect for our colder weather we will be experiencing for the next few months! We hope to welcome you back again soon! If it is in the wintertime- a seat by our fire place in the lobby may be your next cozy spot! :)
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Diplomat wrote a review Oct 2021
Marseille, France3 contributions
You will feel like home. The staff is making sure all your needs are met, with a smile. Breakfast is delicious. Room is clean and functional. Very well located - near the airport. Great system to access the room, check in and checkout.
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Review collected in partnership with Hilton Garden Inn
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 3 weeks ago
Thank you for taking the time to write about your stay with us! We are so pleased that you enjoyed your stay. We are so lucky to have such great staff working at the hotel- many of them who have been working here for years! We hope to welcome you back again soon!
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PRICE RANGE
US$93 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn ottawa airport hotel ottawa, ottawa hilton
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
326
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Frequently Asked Questions about Hilton Garden Inn Ottawa Airport
Which popular attractions are close to Hilton Garden Inn Ottawa Airport?
Nearby attractions include Room Escape Ottawa (4.6 km), Archery Games (4.6 km), and Hog's Back Falls (5.9 km).
What are some of the property amenities at Hilton Garden Inn Ottawa Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Ottawa Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Ottawa Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Ottawa Airport?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Ottawa Airport?
Conveniently located restaurants include Hunter's Public House Restaurant, Pelican Seafood Market and Grill, and Mandarin Restaurant.
Are there opportunities to exercise at Hilton Garden Inn Ottawa Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Ottawa Airport have an airport shuttle?
Yes, Hilton Garden Inn Ottawa Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Ottawa Airport have airport transportation?
Yes, Hilton Garden Inn Ottawa Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Ottawa Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Ottawa Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.