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Hilton Garden Inn Ottawa Airport

1,174 reviews
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Traveller (199)
Room & Suite (323)
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Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“free shuttle”(25 reviews)
“on demand”(22 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Ottawa Airport
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,174)Write a Review
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Traveller rating
665
351
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31
9
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665
351
84
31
9
Show reviews that mention
All reviewsan early morning flightfree shuttleon demandthe shuttle driverrestaurant staffrooms are hugegreat stayhot breakfastfridge and microwavepool and hot tubfront desk staffgreat roomking bedminute driveconvenient locationhgiey
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1 - 5 of 1,140 reviews
Reviewed 3 days ago

Stayed here 1 night prior to early morning flight. Very clean, large, very quiet room with comfy king bed, large bathroom with quality amenities, and free wi-fi. Keureg coffee maker and pods, small fridge, and microwave. Free parking only during stay in hotel; no long...More

Thank Poohbear66
Hotel's Favourite
Reviewed 11 November 2017 via mobile

When our friends from T.O. asked to see us last night, we had no idea they were already checked in at the Hilton Garden Inn by the Ottawa Airport, a great suprise! We joined them for dinner and went back to the hotel after. What...More

Thank Randy S
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 20 November 2017

WOW, we really appreciate your great review. We feel the same way and love when our guests share their experiences with the online community. We look forward to welcoming you and your friends again in the future.

Reviewed 1 week ago

When I checked in I asked to do a cash deposit and was given a hard time because I was told that they do not accept cash deposits. That's insane! It's discrimination. It's greed. I had to give a $250 deposit and when I had...More

Thank patiodweller
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 5 days ago

Thank you for your comments. It is a very common practice to request a credit card at a hotel. Most major chains do not accept cash only reservations. You are more than welcome to pay by cash but the credit card is required as a...More

Reviewed 1 week ago via mobile

We really loved our trip to Ottawa and the hotel was the base for our great trip. We arrived early and were granted early check in. Shuttle drivers Everton and Alain were super pleasant and the shuttle service was on demand. We didn't wait more...More

Thank AtlCanTraveller
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 4 days ago

Wow. thank you so much for your review. We are so pleased you loved your stay and we love when guests point out some of our great team members. We will be sure to pass along your feedback to the team. We look forward to...More

Reviewed 2 weeks ago

I can't think of a better place to stay located in the vicinity of the Ottawa Airport. The food is usually so so but I had the prime rib this past stay and it was perfect! The people are all really helpful and nice and...More

Review collected in partnership with Hilton Garden Inn
Thank jamesbG4730QR
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa AirportResponded 2 weeks ago

We are glad you loved the prime rib. We would be happy on your next visit to hear feedback regarding your other culinary experiences as food quality is a large focus for us. We hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$113 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (199)
Room & Suite (323)
Dining (30)
Pool & Beach (20)
Amenities (39)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
occams-razor
25 November 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
There are many options including bus taxi and Uber. The least expensive is bus and you can catch it right outside hotel and it takes you right to the centre of downtown
1
Vote
Matthew H
26 October 2017|
AnswerShow all 3 answers
Response from AlisonHunter | Property representative |
Yes, you can book a room, but check out would be noon. You could make the request for a late checkout, but 2pm would be the latest they could honor without a charge and only if availability allows it on the date. Feel free... More
0
Votes
Ann C
17 January 2017|
AnswerShow all 2 answers
Response from AlisonHunter | Property representative |
Good morning Ann, Unfortunately, we do not offer the service to leave your vehicle at the hotel. It is too challenging to complete snow removal and we need the parking for our registered guests and meeting attendees. We do... More
0
Votes
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123456
Room Tips
"Room 211 has no view."
Read review
"Use Hilton App to select your room in advance. App does not provide a map of the hotel, so it's a guess..."
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"We have stayed in several rooms in this hotel and have never had issues."
Read review
"We got the king room overlooking the airport. It was a huge room and totally soundproof."
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