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Hilton Garden Inn Ottawa Airport

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#6 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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949 Reviews from our TripAdvisor Community

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Showing 926: English reviews
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Winnipeg, Canada
Reviewed 2 days ago NEW

ANother single night stay, and once again the property is ideally located and very user-friendly. Hilton's on-line check in is very good, although as one still has to go to the front desk and line up, I am not sure of the real time savings, but it is a step in the right direction. The shuttle takes about three minutes,...

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Helpful?
Thank MaxGlobetrotter
Corvallis, Oregon
HOTEL’S FAVOURITE REVIEW
Reviewed 4 August 2016

Very efficient and friendly staff. My room (8th floor) was undoubtedly the largest hotel room I have ever seen. Desk, chair, bed (very comfortable), easy chair with ottoman, end table, and floor lamp). The room was so large I had to move the chair closer to the TV to be able to see it well. In-room coffee and tea, plus...

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Helpful?
Thank Anon5471
About Hotel's Favourite Review
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

We are so proud of our industry leading oversized rooms. The windows are indeed triple pained so that you can watch not hear the planes. We are glad you also got to enjoy our world class hospitality. See you soon.

New York City, New York
Reviewed 2 days ago NEW

We were greeted and checked in efficiently. Our room was clean, very spacious and very comfortable. We used the work out room, jacuzzi and pool. All were very nice. The breakfast was delicious and the staff friendly and efficient. Front desk very helpful with local information.Plenty of free parking and easy drive to activities.

Review collected in partnership with Hilton Garden Inn
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Thank 519Alice
Mississauga, Canada
Reviewed 3 days ago NEW

A delayed flight from Cuba left as at the airport at 3 am. First call to Hilton Garden Inn and we were on our way to a warm welcome and luxurious beds. I left my charger in the room and staff shuttled it to the airport in time for my connecting flight. Will look for Hilton next time I need...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank maureent421
toronto
Reviewed 4 days ago NEWvia mobile

Airport hotels are usually basic and dismal... but not this one! The lobby was warm, open, comfy and welcoming. Staff were great at check in and the room was pretty good- a wee bit dated- but only a bit. Room was huge, clean, super comfortable beds and awesome pillows! Bathroom was also big and had neutrogena amenities. We had breakfast...

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Helpful?
Thank slwto
halifax, Canada
Reviewed 1 week ago

Cleanness and Excellent customer service skills . I will definitely stay again in the future. good rate, good services and location is only 5 mins drive to the airport. Hotel also has the nice restaurant, grill/ pub

Review collected in partnership with Hilton Garden Inn
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Thank huethin
Burlington, Canada
Reviewed 1 week ago

We run a small business and are constantly on the road traveling. My mom has some very severe allergies and the staff were incredible at accommodating for her. They stayed on the phone with me for almost 30 minutes ensuring they could do everything in their power to make sure the chemical wasn't in the room and then cleaned it...

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Thank L6712FGlaura
Reviewed 1 week ago

Stay here if you are working at the airport, or if you need to get downtown a bus stop is out front. The overall experience here is awesome. It does not feel like a hotel on the airport grounds and does not rest on the fact that it is the most convenient property to the terminal. This place performs from...

Review collected in partnership with Hilton Garden Inn
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Thank Marc M
Toronto, Canada
Reviewed 1 week ago

I would definitely recommend this hotel to anyone. Its very convenient as it is very close to the airport and Airport Parkway - leading to downtown Ottawa. Staff are amazing and always smiling. Hot Breakfast, made to order, are just fantastic. Truly get your bang for your buck.

Review collected in partnership with Hilton Garden Inn
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Thank Raguraman S
Toronto
Reviewed 1 week ago

A great short stay at the convenient HGI - Ottawa Airport. This newer hotel has everything you need - good location (2 minutes to the Terminal), clean and well appointed room (with plenty of electrical receptacles for guest use - love that), friendly staff (love it when front desk staff, and service staff show their personality - it makes a...

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Helpful?
Thank Mark H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Road, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM499 - RM856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hilton Hotels Direct, Booking.com, Priceline and Hotels.com so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best staff!”
 of 5 bubbles L6712FGlaura, 16 Feb 2017 | Read review
“Easy access to Airport, rooms near elevators or iceroom are louder.”
 of 5 bubbles jaykodali, 3 Dec 2016 | Read review
“Rooms are large with lots of open space.”
 of 5 bubbles Kpauld, 17 Oct 2016 | Read review
“Ask for in depth instructions on how the AC/heating system works”
 of 5 bubbles 33Anonymous, 6 Sep 2016 | Read review
“Make sure that when you book in line you are well educated. Otherwise you are at the mercy of the staff in the hotel .”
 of 5 bubbles lolaharvey24, 23 Aug 2016 | Read review
5 of 5