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Hilton Garden Inn Ottawa Airport

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#7 of 67 Hotels in Ottawa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ottawa Airport
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Showing 969: English reviews
Georgetown
Reviewed 2 weeks ago

From the moment I walked into the hotel, the service was great. I was welcomed by the front desk associates and quickly checked in. My room was clean and comfortable. Had a great night sleep. Dinner service in the restaurant was also excellent. I intentionally stay at this hotel when in Ottawa on business primarily because the menu and food...

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Helpful?
Thank Karen H
Brown City, Michigan
Reviewed 2 weeks ago

The staff at the Hilton Garden Inn Ottawa Airport was amazing. The shuttle van was ready and waiting at the terminal when I arrived, our rooms were ready quickly check-in took less than 5 minutes. The entire staff was very accommodating, and the location was perfect for an early morning flight

Review collected in partnership with Hilton Garden Inn
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Thank X3333MOdavid
Reviewed 2 weeks ago via mobile

Close to the airport. Room was clean and front desk staff very helpful. I found the room well appointed and really quiet. It suited my purpose of a few hours sleep between flights. The wake up call, helped to get me up and organized. Staff were responsive.

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Thank Anna T
Reviewed 3 weeks ago via mobile

This is going to sound odd but the rooms are too big here. The one I was in had these high ceilings and so little furniture that it felt sparsely furnished. Plus the tv was so tiny against this giant wall that was really far away you you could barely see it. The restaurant downstairs is good and reasonably priced...

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Thank Sara B
Toronto, Ontario
Reviewed 3 weeks ago

There are two main issues with my stay in room 525B. 1) The room is NOT warm at all despite I adjust the temperature on the thermostat to 32 degrees Celsius which results in a sleepless night. It was already 1 AM, so help wasn't available. 2) The water flow from the shower head is not fast enough for a...

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Thank X6336IXadam
Edmonton, Canada
Reviewed 3 weeks ago

Great service, price was a bit high but the room service was awesome. The food was really good and no added tip and delivery room charges. I stayed on the main floor and enjoyed it. I stayed over on Aprl 1 not sure if that had anything to do with a 6 am fire alarm but the staff handled that...

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Thank SCreighton
Iqaluit, Canada
Reviewed 3 weeks ago

great hotel so close to airport. highly recommended for clean and comfortable rooms, great food, smiling and helpful staff and courteous shuttle drivers. an oasis while traveling through Ottawa airport. hotel could communicate more actively that the shuttle which runs 24 hours a day is on demand and provide a contact number to call from the airport.

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Thank Linda C
Phoenix, Arizona
Reviewed 3 weeks ago

Large rooms, great staff. I stay in this hotel for business several times a year, so on vacation I stayed with my family. While the hotel is near the airport, it is a close drive to many locations in the city. The only thing I would change would be to have their shuttle make a run downtown several times a...

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Thank robertmI4547ZF
Winnipeg, Canada
Reviewed 3 weeks ago

Between the location, close to airport terminal, and the cleanliness of rooms and the facilities I definitely would stay at this hotel again. The restaurant had good food for a fair price and the breakfast buffet is very convenient

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Thank daleb27
Montreal, Canada
Reviewed 4 weeks ago

So this is the first time I have stayed here.. HAd booked room #800 and when we arrivedit was not ready at 3pm. NP. This room is at the end of the hall away from elevators and ie machines.. So ia ask for similar quiet room. NP. #804.. Arrive in room and it was like 90 degrees.. Lowered the heat...

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Helpful?
Thank Nancy J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM484 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Hotels.com, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
14 questions
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay in 815.”
poupoun, 28 Mar 2017 | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, 25 Mar 2017 | Read review
“If you like watching planes take off, ask for a room facing the East-West runway. Having been a pilot, I enjoy this.”
CanuckW0rldTraveller, 21 Mar 2017 | Read review
“Ask for upper floors - Airport or city view”
502kenm, 18 Mar 2017 | Read review
“Ground floor was quiet and convenient”
Redstone-MB, 6 Mar 2017 | Read review
5 of 5