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Hilton Garden Inn Ottawa Airport

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#7 of 67 Hotels in Ottawa
Certificate of Excellence
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Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport
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996 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ottawa Airport
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Showing 969: English reviews
Reviewed 24 September 2016

Had to spend 24 hours in Ottowa between flights and chose hotel because it was close to airport. After phoning hotel from airport was picked up by very friendly and helpful driver and when we reached hotel found that rest of the staff were like this as well.We were given choice of floor we wanted room on and picked ground...

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Thank NEVILLE W
Petawawa, Canada
Reviewed 24 September 2016

The Hilton Garden Inn at the Ottawa Airport is outstanding for business trips in/out of Ottawa. It's proximity to the airport makes it convenient and the rooms are a good value for the price. The best part of the hotel is the friendly staff - great hotel - and highly recommended

Review collected in partnership with Hilton Garden Inn
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Thank Frank G
Minden, Ontario
Reviewed 21 September 2016

Hotel is modern, well kept, and clean. Not a single complaint. All the staff were pleasant and efficient. The room was was spacious and clean. The bed and pillows were very comfortable. Restaurant buffet breakfast was fabulous. I was so very impressed by the shuttle driver that noticed me trying to get a coffee in the lobby early in the...

Review collected in partnership with Hilton Garden Inn
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Thank jsvanderlip
Reviewed 20 September 2016 via mobile

My criteria for this last visit to Ottawa had changed from my previous stay ... Why, parking? I now have an SUV and parking in the hotels downtown is often tight and designed for smaller vehicles. Another factor, the daily parking fees add up significantly. Access to the Hilton Garden Inn was a breeze! Parking is included in your room...

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Thank Marie-Helene L
London Ont.
Reviewed 16 September 2016 via mobile

As a person in Sales I stay at many hotels. This one was excellent. Only good things to say. Location is convenient for the airport or business. Breakfast was good. Rooms are clean large and comfortable. The gym is a good size.

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Thank Kevin and Steph... M
Ottawa, Canada
Reviewed 15 September 2016

Very positive experience staying at this hotel. I'm local and needed a place close to work to crash for the night, so only stayed from about midnight to 8 am. Even though a passengers and a flight had just arrived and there was quite a lineup, the checkin was still extremely quick and efficient- they had 3 or 4 people...

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Thank lowelisabeth
Mississauga, Canada
Reviewed 14 September 2016

This hotel is well maintained, bright and provides very good value for the price. The lobby upon entry is bright and spacious, with the front desk easily accessible. The rooms are spacious and well-appointed, the staff is friendly and helpful, and the restaurant provides for an excellent dining experience.

Review collected in partnership with Hilton Garden Inn
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Thank David R
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your kind words. We have shared them with the team.

Port Perry, Canada
Reviewed 14 September 2016

Great room. Extra spacious compared to other hotels. Temperature of the room was very comfortable. The room was very clean & quiet throughout the night. We all enjoyed a good nights sleep. Wifi was fast & complimentary.

Review collected in partnership with Hilton Garden Inn
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Thank IrolEnna
Brantford, Canada
Reviewed 13 September 2016 via mobile

We stayed here while we settled our daughter in at Carleton university two weekends in a row. We were pleasantly surprised at how big the rooms were and how nice the hotel was. Very clean rooms. Comfortable bed (opt for the standard bed, the comfort beds are very hard and noisey). We also notice how quiet the rooms are. No...

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Thank rtoniett
Ottawa, Canada
Reviewed 10 September 2016

We've stayed at this property many times over the last three years, but stopped going during some of the renovation period due to the noise, dust, etc. We recently stayed there again and we were disappointed in a few issues. We were booked in for two nights over the Labour Day weekend. Despite being Diamond level reward members and having...

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Helpful?
Thank Julie R
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review

Thank you for your feedback. We are so sorry that you did not have your usual excellent stay. Labour Day weekend is by far one of our busiest weekends of the year with back to University happening. We hope your next stay is back to exceeding your expectations.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 

Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Region: Canada > Ontario > Ottawa
Price Range: RM484 - RM840 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Priceline, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton Garden Inn Ottawa Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hotel Style:
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ottawa Airport staff and other travellers.
14 questions
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Questions? Get answers from Hilton Garden Inn Ottawa Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay in 815.”
poupoun, 28 Mar 2017 | Read review
“Make sure the fan in your room works or else gets stuffy.”
lizrD8048UX, 25 Mar 2017 | Read review
“If you like watching planes take off, ask for a room facing the East-West runway. Having been a pilot, I enjoy this.”
CanuckW0rldTraveller, 21 Mar 2017 | Read review
“Ask for upper floors - Airport or city view”
502kenm, 18 Mar 2017 | Read review
“Ground floor was quiet and convenient”
Redstone-MB, 6 Mar 2017 | Read review
5 of 5