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Comfort Inn & Suites

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Comfort Inn & Suites
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189 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Ontario
Reviewed 25 August 2016

We arrived early and were able to check in right away which was great! Rooms seem to have been updated. Carpet looked freshly cleaned. Quiet hotel , great location. Front desk staff was helpful and friendly. Breakfast offerred lots of options, lots of seating...good coffee! Pool and hot tub looked great but we didnt have time to use it.

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Helpful?
Thank ardac
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the glowing review! I am glad to read we were able to check you in early we will do this anytime we are able so that you can have as much time to enjoy your stay as possible. Thank you for choosing Comfort, we hope to see you again soon!

Toronto, Canada
Reviewed 23 August 2016

we stayed here for an overnight jul 2016. The whole place is tired and not very well kept. The room was adequate, however the whole place felt like it needed a renovation. Staff were friendly. I would consider staying again for convenience as the price was very reasonable , other then that a so-so hotel.

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Helpful?
Thank 700filbert
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to contribute your comments to TripAdvisor. Both positive and negative feedback that you have provided us will allow us to make improvements to our business. By reading each of these reviews we are able to recognise areas that are in need of improvement and take the appropriate actions to correct them. We truly appreciate...

Reviewed 21 August 2016 via mobile

Booked a jacuzzi suite to enjoy a rare weekend alone together. The positives: Staff at check in were amazing. They even found a few pairs of jeans we had left behind almost 3 months prior. The negatives: shower was disgusting (see picture), other guests were running up and down the hall pushing way other in a luggage cart and screeching...

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Helpful?
Thank Barbara-Ann B
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

We are extremely disappointed to read this review and are dismayed to hear of this guests’ experience. Our goal is to exceed guest expectations and it is evident through your well founded comments that we did not meet them. We appreciate your time and efforts to help us continue improving ourselves by making us better service champions. We encourage our...

Savannah, Georgia
Reviewed 13 August 2016

Over the years this has been my "go-to" hotel due to the value and location. We spent 2 nights this trip in a king room. It smelled as if someone had smoked in the room, but likely it was the workers in the parking lot and it was coming through the A/C. The bathroom was tired but linens were clean...

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Helpful?
Thank callmeJ2
Comfort0724, Manager at Comfort Inn & Suites, responded to this review

I would like to thank you for choosing the Comfort Hotel and Suites for your recent trip to Peterborough. Not only are we thankful for your loyal patronage but also for your kind review of our property. We appreciate that you took the time to recommend our property on TripAdvisor and we hope you will return again soon!

alexandria va
Reviewed 8 August 2016

On the west side of town, south of the city center. Convenient to connector to 401, near malls, etc. Staff is excellent. Breakfast is very good with sufficient quantity, quality and variety for longer stayers. Had a king suite, very comfortable, good TV, excellent Wi-Fi. Indoor pool but not sure it is handicap accessible. Connected to restaurant.

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Helpful?
Thank ritch62
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for your recent stay and then for providing us with a review. We were happy to read you were pleased with your stay and we look forward to having you as our guest again! Thank you for choosing Comfort!

Reviewed 7 August 2016 via mobile

We chose this place because we were staying a week and we thought a 3 star would be a little better. Unfortunately not the case. We arrived late. Walked into room with wet carpet and an aroma. Waited a day to see what happened when carpet dried. Same smell. Asked to move - nothing was done. Next day spoke with...

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Helpful?
Thank Canauk
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review. I was saddened to read you had some inconveniences while staying with us. Our goal is to provide excellent quality, cleanliness and service to all of our guests. These comments will be reviewed by the Management team to determine what we could have done differently to better your stay, and implement a plan for future....

Reviewed 26 July 2016 via mobile

Stayed at the hotel for 2 days for a wedding and the hotel was nice. Not too pricey and had FREE BREAKFAST DAILY. 2 thumbs up for sure. Thanks for doing a great job. Only spoke to front desk reception desk attendant and one housekeeper and they were def nice.

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Thank Chevygal954
Reviewed 15 July 2016 via mobile

Really enjoyed this stay. Hotel was extremely clean and the bed was comfortable. Robin who checked me in was very kind to offer me a pair of VIP tickets for the Gowan concert I was going to that evening which really made my night. I enjoyed the breakfast the next morning, although the eggs were not good but the waffles...

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Helpful?
1Thank Sharon E
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing a review after your recent stay with us! I was happy to read about the experience you had and that we were able to make your stay extra special with those VIP tickets! I will be sure to pass on your compliments to our Team. Again I appreciate your kind words and we look forward to...

Reviewed 7 July 2016 via mobile

We slept very well and comfortably! The pool is very nice and the staff is very friendly. The access to get here is simple and there are a lot of restaurants and stores around. I love the comfort inn hotels and I recommend the stay for sure :)

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Helpful?
Thank Nancy S
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a review after your stay. I was thrilled to read about how happy you were with our team and rooms! Our goal is to have our guests leaving us happy, and then happily coming back to see us again! I will be sure to let our team know, we met that goal!...

Richmond Hill, Canada
Reviewed 3 July 2016

First the positives. The staff was excellent - friendly and accommodating. Now the negatives. We were 'upgraded' to a jacuzzi suite. Unfortunately, the room was stale and smelled of cigarette smoke. Washroom tiles were cracked, and the trim around the shower needed a good cleaning. These things wouldn't have earned such a bad rating on their own. The three things...

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Helpful?
Thank sharronV
Comfort0724, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking some time to send us your thoughts after your stay. I was saddened to read about your experience and I apologize for any inconvenience you may have experienced. We would have loved the opportunity to correct the issues you experienced with your room and I am so sorry to read about these items. It is most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites

Address: 1209 Lansdowne Street West, Peterborough, Ontario K9J 7M2, Canada
Region: Canada > Ontario > Peterborough
Price Range: RM304 - RM521 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites 3*
Number of rooms: 103
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Peterborough
Comfort Inn Peterborough
Peterborough Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor easy access elevator for other floors”
 of 5 bubbles ardac, 24 Aug 2016 | Read review
“one wing is next to back of restaurant and sometimes smell cooking and hear exhaust fans.”
 of 5 bubbles ritch62, 8 Aug 2016 | Read review
“Ask if room is near an exterior door as travelers usually leave early.”
 of 5 bubbles melinmexico83, 15 Jun 2016 | Read review
“Get a room away from the elevator.”
 of 5 bubbles 423peggyl, 24 May 2016 | Read review
“ask for upper floor , city view facing east”
 of 5 bubbles GaryK690, 19 May 2016 | Read review
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