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Holiday Inn Sarnia Hotel & Conf Center

380 reviews
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Traveller (33)
Room & Suite (42)
Dining (9)
Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“golf course”(20 reviews)
“tower room”(10 reviews)
“hot tub”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Sarnia Hotel & Conf Center
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Reviews (380)Write a Review
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Traveller rating
93
153
76
27
25
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Time of year
LanguageEnglish
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93
153
76
27
25
Show reviews that mention
All reviewsgolf coursetower roomhot tuboutdoor poololder sectionnewer partjacuzzi suitehotel restaurantbluewater bridgequick stopcheck in was quickfront desk staffen routequiet roomrooms were cleanwould stay here againpoint edward
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1 - 5 of 374 reviews
Reviewed 4 days ago

The Staff was great and very helpful, but the room (carpet and couch) were dirty and there was dust everywhere. Room was overpriced and dated compared to Best Western two blocks away (they were booked - note for next time). I come through Sarnia on...More

Thank MFD329
Hotel's Favourite
Reviewed 4 weeks ago

This is a two for one review. The first time was rushed. It was after my husband thought he could fix our plugged toilet by flushing down too many chemicals. The whole family had to evacuate the house in 2 minutes (6 people) and I...More

Thank Tiffany A
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 4 weeks ago

Thank you Tiffany A. so much for your detailed review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to recognize the individuals that helped...More

Reviewed 4 weeks ago

Was in town for a hockey tournament and while the rooms are well used (we weren't in the newer section) the staff was very accomodating! Our rooms were serviced promptly & quickly and always willing to supply clean/extra towels. I worked with Janice Ferrera on...More

Thank J G
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 3 weeks ago

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us for the most part. It's something our staff takes great pride in, so we value your feedback. We will be sure to recognize Janice for her...More

Reviewed 4 weeks ago

Travelling on business and had pre-booked and paid for hotel through travel agent. Hotel was easy to find via Google Maps. Very quick check-in. Hotel appears to be built over several phases as each person in our party was sent in a different direction to...More

Thank Michael A
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 4 weeks ago

Thank you so much for your review of our hotel. we value your feedback. We hope you will visit us again. You may find the warmer months a little more inspiring. Sincerely, Hilary H. Guest Services Manager

Reviewed 1 January 2018

My family (and large dog) made reservations to stay here Dec 24 and 25. When we arrived, we discovered we had a reservation for a room but our request for a pet friendly room had gone astray. Thankfully, the front desk staff found us one...More

Thank quester2017
Response from Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf CenterResponded 3 January 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your Christmas 2017 with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$93 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (42)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
shirley b
14 August 2016|
Answer
Response from Hilary H | Property representative |
As a guest of our hotel, there is no charge for using our fitness equipment, this is included in your room rate. The hotel has a number of microwaves available upon request but are not guaranteed. Please feel free to... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
It would be my pleasure to assit you with your question. Our hotel has a full service restaurant which is opened for breakfast, lunch and dinner. Rates do not typically include breakfast umless you choose a package rate... More
0
Votes
GordyLinda
9 May 2016|
Answer
Response from Hilary H | Property representative |
My apologies for the delay in a response. We are a full service hotel, with a wonderful restaurant on site called BRIDGES which is open for breakfast, lunch and dinner. Breakfast is not included unless you purchase a... More
0
Votes
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12
Room Tips
"Stay at the best Western on Venetian down the street - less $ cleaner and updated"
Read review
"We asked for a room facing the outdoor pool which was great so our room was not on the edge of a parking lot."
Read review
"go to the tower"
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"Stay in tower"
Read review
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