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Holiday Inn Sarnia Hotel & Conf Center

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335 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Reviewed 25 November 2016 via mobile

Nice and clean hotel. We stayed in the tower which I believe is the newer part of the hotel. As I said the room and common areas were clean. Beds were very comfortable. Staff was friendly. We would stay again and recommend your hotel to others.

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Helpful?
Thank Sherry B
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review and reccommendation of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next stay! Sincerely, Hilary H. Guest Services Manager

Mount Forest
Reviewed 24 November 2016

My daughter and I stayed in a suite with her two young children. The suite was spacious and ideal for a family. There are indoor and outdoor pools, as well as a nice dining room. I would recommend it as a clean hotel with good amenities and friendly staff.

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Helpful?
Thank Donna P
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review and reccomendation of our hotel. I am pleased to hear you and your daughter and grandkids enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services Manager

ONTARIO
Reviewed 2 November 2016

I have stayed here quite a few times. The hotel and rooms are always clean. The staff are very friendly. They have a nice pool and hot tub. Located at the border crossing and close to Point Edwards Casino. I have been given the occasional upgrade which is always a nice surprise. Will return when passing through Sarnia next time.

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Helpful?
Thank CRAFTY CRUISER
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and your kind feedback. I am so pleased to hear you enjoyed your stay with us and that we are your choice hotel when you visit the area. We sincerely look forward to welcoming you back soon. Sincerely, Hilary H. Guest Services Manager

canadians in paris
Reviewed 2 November 2016

Room was clean, well furnished, very quiet. Staff was exceptional. I had an emergency situation where I needed to go to the hospital early in the morning of the last day of my stay. The hotel called me a cab and paid for the cab to and from the hospital. They were amazing, very kind and understanding. The hotel is...

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Helpful?
Thank seniorsinparis
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and kind words regarding the service you received. I am pleased to hear you enjoyed your stay. It's something our staff takes great pride in, so we value your feedback. I sure hope you are ok regarding your emergency situation. We hope you will visit us again. Sincerely, Hilary H....

Toronto, Canada
Reviewed 30 October 2016 via mobile

Stay here only if you don't mind paying good money for. perpetually dirty rooms and broken showerheads and irons. Upgraded to the "tower" and the room is still filthy. If this is 4 I'd hate to see anything less.

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Helpful?
Thank Sparktee
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your feedback regarding your visit to our hotel and please accept our sincerest apologies for the cleanliness issue and other issues you experienced. This is certainly not the positive experience we are better known for, and rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again....

Niagara-on-the-Lake, Canada
Reviewed 29 October 2016

I rarely do reviews, but this was by far the worst hotel I have ever stayed at. The only positive was the restaurant, which was amazing. It was so bad that I had to take pictures as people would have assumed i was exaggerating how bad it was. - Rust all over vanity mirrors and lights - sink was clogged...

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Helpful?
Thank Nevin009
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you for your feedback regarding your visit to our hotel and please accept our sincerest apologies for the room issues you experienced. This certainly is not to our standards and most certainly has been addressed. We value your comments and welcome the opportunity to serve you again. Please feel free to contact me at Hilary.Higgins@whg.com so I can provide...

Beamsville, Canada
Reviewed 22 October 2016

The rooms were very clean. The staff was amazing the food in the restaurant was probably the best I've had in a hotel before! I don't stay in Sarnia much but will be going back for sure. The gym was small but it was fin for a one night stay and the pool was amazing.

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Helpful?
Thank maloneyj13
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you Joe so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will be sure to share your kind words with our entire team! We look forward to welcoming you back soon!...

Dutton/Dunwich, Canada
Reviewed 20 October 2016

We were attending a wedding in Sarnia and decided to spend the night. We requested early check-in and were delighted that our room was ready at noon when we arrived. Check in was quick and professional and we were directed to drive down to the tower entrance to be closer to our room. The room was large and clean, and...

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Helpful?
Thank dandbp2015
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and for staying with us! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We do offer certain packages that include breakfast, please mention when you make your next reservation...

Mayville, Michigan
Reviewed 18 October 2016

The room was clean and comfortable. Check in was quick and easy. We received an automatic upgrade for Platinum member status. The staff is always friendly and helpful. There is a nice pool area with hot tub and sauna.

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Helpful?
Thank teresalsoper
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you so much for your review of our hotel and your kind words. I am pleased to hear you enjoyed your "weekend getaway" with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hilary H. Guest Services Manager

Wayne, Michigan
Reviewed 9 October 2016

I spend several days during the summer in Port Huron, but make the hour and a half drive home the same day. This time, I decided to spend the night over the bridge in Sarnia. The hotel is right off of the 402 via the Front St exit, right after the bridge. I was in the older section, but it...

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Helpful?
Thank Keith B
Hilary H, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you Keith B. so much for your review of our hotel and city. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back in the future! Sincerely, Hilary H. Guest Services Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel In Sarnia Offers Quality Service With beautiful views of the marina and the comforts of home, you can expect a relaxing stay at the Holiday Inn Sarnia Hotel and Conference Center in Point Edward, ON. Our hotel's convenient location is 10 km from Sarnia Chris Hadfield Airport (YZR). From the Point Edward Charity Casino to Centennial Park, numerous attractions surround our hotel's guests. In Sarnia, you can visit the Sarnia Sports & Entertainment Center, see a show at the Imperial Theatre or shop at Lambton Mall. Golfers can enjoy a game at our own 9-hole Holiday Inn Golf Course or one of the many greens throughout Sarnia. Lodging here is also beneficial for business travelers working with Aamjiwnaang First Nations, Ontario Power Generation, UWO Research Park, Chemical Valley, the Canadian Coast Guard and more. Our hotel's amenities include over 12,000 sq. ft. of meeting space, business suites and a 24-hour business centre to meet your corporate needs. We go beyond other hotels in Sarnia to bring you the comforts of home, such as the on-site Bridges Bistro and Freightor's Lounge, an indoor and an outdoor pool, a hot tub, a sauna and a fitness centre. Our Sarnia hotel's rooms feature work areas with free high-speed Internet access, large TVs, spacious layouts and beautiful views. We are also 4 Green Keys - Environmentally! You'll enjoy a comfortable stay at the Holiday Inn hotel- Sarnia.Local pictures courtesy of TSL. ... more   less 

Additional Information about Holiday Inn Sarnia Hotel & Conf Center

Address: 1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Region: Canada > Ontario > Sarnia
Price Range: RM336 - RM529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sarnia Hotel & Conf Center 3*
Number of rooms: 217
Reservation Options:
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Also Known As:
Holiday Inn Sarnia Hotel And Conf Center
Holiday Inn Sarnia Hotel & Conf Sarnia
Sarnia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sarnia Hotel & Conf Center staff and other travellers.
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Questions? Get answers from Holiday Inn Sarnia Hotel & Conf Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the "tower"”
DerekD486, 29 Mar 2017 | Read review
“Stay in the tower part of the hotel.”
25chucki, 26 Mar 2017 | Read review
“high pricing”
daneginni, 22 Mar 2017 | Read review
“be sure to get a room on the main floor, facing inside”
crobinson2014, 7 Dec 2016 | Read review
“There is a newer section and the rooms are nicer there.”
CRAFTY CRUISER, 1 Nov 2016 | Read review
5 of 5