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Comfort Inn

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120 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Barrie, Canada
Reviewed 3 days ago NEW

The staff were fantastic! Very friendly and accommodating as we needed to change our room from one king bed, to two double beds (my step daughter joined us for the trip). The room itself was nice, just had a smell to it (kind of like cat urine). We think it may be due to that the room used to be...

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Helpful?
Thank kimkim73
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed your stay. We do apologize for the odour in your room. We do have guests that, from time to time, travel with their pets and bring them into rooms unannounced. We have been a non smoking hotel for many, many years, as well as a complete renovation just 2 years ago. Thank...

Reviewed 6 days ago NEWvia mobile

I booked this place due to the fact that the two other hotels I normally stay at in the Soo were full. I would say it's average all the way around. Clean and comfortable but for the same price at other Hotels you get so much more. No elevator here...no pool and the fitness centre was closed for some reason...

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Helpful?
Thank Ben G
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words regarding your stay. So glad we were able to accommodate you. Thanks for staying!

Reviewed 2 weeks ago via mobile

Well maintained hotel, easy access to rooms on ground floor via patio doors etc. Front desk agent was very friendly, understood I was travelling on a budget and didn't withhold massive unnecessary amounts on my credit card. Perhaps one of the best continental breakfasts offerings where you serve yourself buffet style that's I've encountered . Thanks guys!

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Helpful?
Thank Johnathan P
Marilyn R, General Manager at Comfort Inn, responded to this review

How wonderful of you. We thank you so much for such lovely comments regarding your stay with us. So glad you enjoyed it!

Calgary, Canada
Reviewed 4 January 2017

Booked a pet room just for an overnight stop. All staff that I interacted with were super nice and friendly. A big plus was that the pet room had its own sliding door so it was easy to take the dog out and transport the luggage :) also the complimentary breakfast was really good for the price of the hotel...

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Helpful?
Thank silenttiger
Reviewed 1 December 2016 via mobile

The hotel is clean, the bed and pillows are excellent. I would have give it a five star on appearance. But at 1am a group started to party, I went to desk and they said they would take care of it. Fifteen minutes later it gets louder, there is spoons, guitar, drums and yes Yodelling. Phoned front desk. They say...

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Helpful?
Thank Joan S
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay. We had a group of seniors stay with us for a Country Music Awards show, and, yes, they broke out the instruments after the show. We quickly moved them to our hospitality room as to not bother the rest of our guests. We do apologize for the inconvenience this had caused you...

Winnipeg
Reviewed 25 November 2016

I stayed here a few years ago and selected this Comfort Inn once again for my most recent visit to SSM. The facility is clean, quiet and comfortable. There are a number of restaurant choices nearby and the location is easily accessible. As was the case when I stayed here before, the courtesy and friendly demeanour of the staff is...

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Helpful?
Thank anacreon100
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for responding to our survey with such lovely compliments. We are delighted to hear that you enjoyed your stay with us. On a sidenote, our "pothole" has been repaired. We just had to wait for the weeks of bad weather and rain to subside! All fixed now! We hope to see you again someday when your travels take...

Victoria Capital Regional District, Canada
Reviewed 18 November 2016 via mobile

They may have very little in terms of amenities, but they make up for it in the great service and location. Being away from the downtown core but situated next to an array of restaurants and stores, this is great location for sports teams and families of a low budget. There is nothing fancy about this place, but it gets...

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Helpful?
Thank Brendan M
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed our quaint little Comfort Inn. We appreciate such wonderful comments and thank you so much for staying with us. Glad you enjoyed it!

Kalamazoo, Michigan
Reviewed 10 November 2016 via mobile

I was not able to get into the hotel I wanted, so I selected this hotel. It is an average hotel that is clean and standard. Breakfast was similar to what you would receive at a Hampton Inn. You have a really friendly person that provides you some breakfast items. It was a fine place to stay if you are...

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Helpful?
Thank Nancy O
Marilyn R, General Manager at Comfort Inn, responded to this review

From the whole team at Comfort Inn, Sault Ste. Marie, we thank you for your lovely compliments regarding your stay with us! Thanks for staying! Glad you enjoyed it.

North Vancouver, Canada
Reviewed 3 November 2016 via mobile

My husband and I stayed at the Comfort Inn at 333 Great Northern Rd in Sault Ste. Marie for one night and were very impressed. It definitely lived up to the Comfort in its name, from the friendly and personal treatment we received from the staff upon check-in, to the King bed which was one of the most comfortable I've...

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Helpful?
Thank Lori A
Marilyn R, General Manager at Comfort Inn, responded to this review

Your comments were well received and appreciated. So glad you enjoyed your stay and hope your travels were safe and enjoyable. Thanks for choosing Comfort Inn!

Thunder Bay, Ontario, Canada
Reviewed 30 October 2016

Nice hotel, but, pricey .. Made sure we had a good breakfast for the price paid .. Limited handicap parking. Reception staff were very nice and helpful NO accessible rooms .. my sister is an army veteran who served our country and lost her leg doing so, MOST motels either have NO accessible rooms, or ONE ..

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Helpful?
Thank Marilyn S
Marilyn R, General Manager at Comfort Inn, responded to this review

We are delighted to hear that you enjoyed our hotel. Our hotel was pricey only because this was our peak tourist season here in Sault Ste. Marie for the fall colour tours. You mentioned about an accessible room. We do have an accessible room at this location. Perhaps it was not available at the time of booking. Thank you for...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn

Address: 333 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z8, Canada
Region: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Price Range: RM315 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 82
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Also Known As:
Comfort Hotel Sault Ste. Marie
Comfort Inn Sault Ste. Marie
Sault Ste. Marie Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators, but stairs are convenient.”
 of 5 bubbles nancycS7210YG, 18 Oct 2016 | Read review
“Best tip I can offer is to stay somewhere else”
 of 5 bubbles ColindeBain241, 15 Oct 2016 | Read review
“There are none”
 of 5 bubbles Edmanvan, 12 Oct 2016 | Read review
“Back side is quieter, as it doesn't face Great Northern Rd.”
 of 5 bubbles Brad4dM, 11 Sep 2016 | Read review
“Pet friendly only on 1st floor (more expensive)”
 of 5 bubbles 970zacharyi, 4 Sep 2016 | Read review
5 of 5