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Best Western St Catharines Hotel & Conference Centre

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2 North Service Rd, St. Catharines, Ontario L2N 4G9 Canada
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Traveller (105)
Room & Suite (25)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 7 hotels in St. Catharines
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located in St. Catharines,ON, the Best Western St Catharines Hotel & Conference Centre is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness classes
Breakfast buffet
Vending machine
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Private balcony
Iron
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
758Reviews11Q+A94Room tips
Traveller rating
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rawlfam wrote a review 19 Sep
2 contributions
Pool and hot tub very nice! TV small and old, needs updating. Bed was comfortable. Blackout curtain did not extend to cover full patio therefore woke to extreme sunlight. Someone’s hair was stuck in the hair dryer (gross) vending machines need updating to allow for debit and credit purchases as bank machine in lobby charges $3 for withdrawal.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JJFF0775 wrote a review Mar 2021
Bogota, Colombia42 contributions32 helpful votes
Hotel's Favourite
We stayed for two weeks between December 2020 and January 2021 with my family. We really enjoyed the food and the attentions of this hotel. The beds are very comfortable and the bathrooms are very clean, they have a large bathtub. I recommend this hotel in St. Catharines. It is perfect to visit many beautiful places such as: Niagara Falls, natural parks, Lake Ontario, Welland Canal, Vineyard Route, among others. JJ
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stelly Nitsopoulos, General Manager at Best Western St Catharines Hotel & Conference Centre
Responded 9 Mar 2021
Thank you for your kind words! We hope you will return in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Navigate468254 wrote a review 18 Sep
1 contribution
Always clean, rooms and public areas. Spacious room with balcony, not facing the highway. Request for internal side of the hotel for calm and less noisy. New renovated lobby. Breakfast was good. Very good location for Niagara region and touristic attractions. Locker room in pool area is outdated but clean.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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taramcdonald2017 wrote a review 16 Sep
1 contribution
Travelled with my American bully. Room was perfect for the two of us; king size bed. All staff were very nice, helpful and accommodating. It suited our purposes as we weren’t staying in the room for long hours but when there, we were comfortable and felt safe.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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isabellerosepear2022 wrote a review 16 Sep
1 contribution
Joshua was a great help at reception when I called to let him know I had booked multiple stays tl the say room do to traveling miscommunications. He was an amazing help in assuring that we'd be in the same room the entire stay and that my international friend would be able to check in while I was not there. Amazing service and great check-in staff.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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greenday_71 wrote a review 10 Sep
Vancouver5 contributions10 helpful votes
The rooms were average, could definitely use a renovation. The elevator was tiny, slow and very difficult to negotiate. If you have mobility issues or don't want to haul all of your luggage up the stairs I would book the first floor or elsewhere! The outdoor pool needs to have the concrete repaired, very unlevel! The pools and fitness center are also open to the public by membership which I found very odd because there were many people sitting around the pool watching my family swim, it was more of a sport for them to watch then partake in any of the fitness equipment or pool. I even had an older gentleman comment on my kids when I got out of the pool, it made me very uneasy. I think the best part of the stay was the proximity to the highway and the breakfast especially one of the ladies that worked there, she was extremely helpful and friendly.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brenlub wrote a review 8 Sep
Kitchener, Canada3 contributions1 helpful vote
This was well organized situation, had both indoor and outdoor pools, very clean and staff was most approachable-Breakfast was fresh, hot and delicious-especially the new waffle machine! The dry sauna was awesome!
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lynn C wrote a review 5 Sep
Beachwood, New Jersey6 contributions3 helpful votes
About 15 minute ride to Falls/ approximately 60 minute ride to Blue Jays stadium Breakfast was in dining room with lots of tables/breakfast staff very attentive/food selection good Daily room cleaning a plus TV channels / reception much to be desired Rooms need updating
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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JohnvandenBosch wrote a review 5 Sep
1 contribution
Great hotel, great location, very close to Niagara Falls and Niagara on the lake. Close to great golf courses and sight seeing, such as the Butterfly conservatory. It has a fabulous indoor and outdoor pool.
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Review collected in partnership with Best Western
Date of stay: August 2022
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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michaelalexanderr654 wrote a review 4 Sep
1 contribution
Breakfast had plastic cutlery and glasses which surprised me with all this waste as they had washable plates so why not cutlery and glasses? A chain the size of Best Western needs to be ahead of the curve in reducing the use of plastics.
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$103 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western st. catharines hotel st. catharines, holiday inn st catharines, st. catharines holiday inn
FORMERLY KNOWN AS
BEST WESTERN St Catharines Hotel & Conference Centre
LOCATION
CanadaOntarioSt. CatharinesFairview - Facer
NUMBER OF ROOMS
144
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Frequently Asked Questions about Best Western St Catharines Hotel & Conference Centre
Which popular attractions are close to Best Western St Catharines Hotel & Conference Centre?
Nearby attractions include Fairview Mall (0.5 km), Lancaster Park (1.0 km), and John Page Park (0.6 km).
What are some of the property amenities at Best Western St Catharines Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western St Catharines Hotel & Conference Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western St Catharines Hotel & Conference Centre?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Best Western St Catharines Hotel & Conference Centre?
Yes, free parking is available to guests.
What are some restaurants close to Best Western St Catharines Hotel & Conference Centre?
Conveniently located restaurants include Coppola's Ristorante, Joe Feta's Greek Village, and Montana's.
Are there opportunities to exercise at Best Western St Catharines Hotel & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Best Western St Catharines Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western St Catharines Hotel & Conference Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western St Catharines Hotel & Conference Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western St Catharines Hotel & Conference Centre?
Many travellers enjoy visiting British Methodist Episcopal Church (1.7 km), DeCou House (7.0 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (3.7 km).