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Comfort Inn

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88 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Hamilton
Reviewed 26 April 2016 via mobile

Was a little nervous when we checked in noting the lobby was under construction and there seemed to be a children's sports team waiting to check in. However it was remarkably quiet! The rooms were clean, the bed was comfortable and the staff were lovely to deal with. While we only stayed one night, we would choose this location if...

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Helpful?
1Thank 364anon2015
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your stay with us! I am glad that we exceeded your expectations and that you enjoyed your stay! We are looking forward to seeing you next time you are in the area!

Carp, Canada
Reviewed 21 April 2016

We had to stay in St Catharines for one night to pick up our daughter from university. We were pleasantly surprised at the cleanliness of the hotel. The place was clean, smelled clean, looked clean. The shower was strong and hot. The place was also quiet. We were happy with the king bed: comfortable. Everything was excellent. Very happy.

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1Thank RichardLemay
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for your feedback! Its always nice to hear that our guests enjoyed the time they spent here as we have worked very hard to renovate and upgrade the hotel for a more enjoyable experience. We hope you choose to stay with us again in the future!

Toronto
Reviewed 18 April 2016

We stayed here after getting a deal on Hotwire. We didn't know what hotel we would get for the price, but were just in town to bring my son home from Brock U. I would definitely stay again. The room was large, well appointed, had a fridge, free parking and internet and above all was clean and comfortable. We received...

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2Thank DandD142
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel. It was our pleasure to have you stay with us. We strive to make our rooms clean and comfortable. We are happy to hear that you will stay with us again. Until then take care.

Reviewed 9 April 2016 via mobile

I stayed at this hotel a few years ago and it was run down and unfriendly staff. I decided to give it a new try after hearing it's under new ownership. Wow, what a difference! The staff were so helpful, friendly and the hotel is totally renovated, kept clean and great value for the price. I highly recommend IHOP was...

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Thank Jake P
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel. Its nice to know that our hard work has paid off. We spent a lot of time and money to renovate the hotel and its all worth it when guests like yourself enjoy their stay. We hope to see you again.

Reviewed 4 April 2016 via mobile

Our room was spacious, clean, and very comfortable. Everyone was friendly and helpful. Very close to QEW. Lots of restaurants nearby. The only thing that would make the hotel better is if it had a pool. Would definitely return.

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Thank Stacy A
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for reviewing our hotel. We are happy that you find our location convenient for all your Niagara needs. We have many people mention that the hotel is located near all Niagara attractions. Nice to know that you found our rooms clean and spacious. We hope to see you again soon. Take Care.

Lumsden, Canada
Reviewed 3 April 2016 via mobile

This hotel is modestly priced and the rooms modest in appearance. Nothing fancy here, but the room was clean, the bed extremely comfortable, the shower hot, and the staff friendly. There is a small fitness room, and an IHOP restaurant is attached to the hotel. Easy access to the highway, and we took the advice of previous reviewers and got...

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Thank Catwoman5159
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for reviewing our property. We are glad that you found our rooms clean and comfortable. We try our best to give an excellent room and a fair price which you seem to agree with. We hope to see you again take care.

Reviewed 7 March 2016 via mobile

Needed an overnight stay near Fonthill for a conference and this was available. The price was good, the hallway and rooms were clean, the mini-fridge is always a nice bonus in the room. The king bed was comfortable, the hot water for the shower took a while to get warm, but once it did, the pressure was good and the...

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Thank 69cynthiab
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for reviewing our property. We appreciate your compliments regarding our price and cleanliness. Its something we take seriously. I do apologize for the loud guest, from time to time we get some guests that don't respect the rules of the house. We try to deal with them as swiftly as possible. Don't let that ruin your perception of...

Lindsay
Reviewed 14 January 2016

As snowbirds unexpectedly returning to Canada in December, we crossed the border after a long 4-day trip and sought a hotel where we had never stayed before. Found an excellent Comfort Inn with extremely friendly staff and 2 wonderful restaurants, one just off the back of their property for as fantastic dinner, the other attached to the hotel for a...

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Thank Ronald W
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our property, it was a pleasure to have you stay with us. We are honored that you chose us. We are happy that you found our location convenient. We hope to see you in the summer, we have many guests stay with us especially when visiting the wineries.

Pittsburgh, Pennsylvania
Reviewed 5 January 2016

We have stayed in this hotel a few times because of the location near Niagara on the Lake, the QEW and because my husband can get free nights with points. I have stayed both before and after the recent renovation. It was improved and freshened, but the room was very dark, and it felt like it was a makeover on...

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Thank Sara K
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our property, its disheartening to know that you did not find our renovations up to par. The hotel has spent a lot of money and effort to bring it to a good standard. We will work harder next time to impress you that is our commitment to customer service. The toiletries we provide are all Choice...

Washington DC, District of Columbia
Reviewed 4 January 2016

Amazing customer service, we had some issues with loud neighbours (the kids were screaming up and down the halls at midnight) but I called the front desk and they came upstairs twice to handle it. Whenever I needed some extra towels or soap I got it without any hassle. And the coffee at the front desk was really good. One...

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Thank Nehan N
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our property. It was nice to have you stay with us. We are happy that you found our property up to your standards and we hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This 7-time Choice Hotels Gold Award winning hotel is centrally located in the heart of Niagara. Easy access to the QEW and close proximity to dining, shopping and all the major attractions. Only 15 minutes from Niagara Falls and 20 minutes to Niagara-on-the-Lake. The hotel is located in the heart of wine country and has great proximity to Port Dalhousie, the Welland Canal, the Shaw Festival and Fallsview Casino. ... more   less 

Additional Information about Comfort Inn

Address: 2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada
Region: Canada > Ontario > St. Catharines
Price Range: RM319 - RM553 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Hotel St. Catharines
Comfort Inn St. Catharines
St. Catharines Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any of the rooms should be perfect even though the highway is right there the rooms are quiet!!!”
 of 5 bubbles 863robinm, 1 Mar 2017 | Read review
“Second floor facing back lot if prefer quiet room”
 of 5 bubbles caldwellchristine8, 8 Feb 2017 | Read review
“Pet friendly”
 of 5 bubbles allisonw450, 18 Jan 2017 | Read review
“No elevator or automated doors between lobby/corridor- limitation for guests with mobility issues or using devices such as crutches.”
 of 5 bubbles groupdiner, 16 Jan 2017 | Read review
“1st floor great if you like to sit outside they have sliding doors.”
 of 5 bubbles G7690AUmarias, 15 Jan 2017 | Read review
5 of 5