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Quality Inn & Conference Centre Downtown

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Quality Inn & Conference Centre Downtown
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142 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Canada
Reviewed 6 days ago NEW

This hotel is being renovated so there are some upgrades on the way. For my stay I was on the 4th floor with a reasonable view of the city. The room was clean and the bed super comfy. Obviously the hotel can't control how a neighborhood develops around it. I walked to a restaurant the first night and have to...

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Helpful?
Thank Steve H
briandQI, General Manager at Quality Inn & Conference Centre Downtown, responded to this review

Steve Thank you for taking the time to comment on your stay with our hotel. I am pleased you did enjoy your breakfast and hope you will return to see how our renovations proceed. Brian Dodds

Northern Ontario
Reviewed 3 weeks ago

I have stayed at this hotel a number of times, but the room I was given had no artwork, no headboard, 20 year old drapes and two double beds, I was to have been given a queen or a queens suite at least. Could not sleep poor air quality and a loud party down the hall. The only positive experience...

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Helpful?
Thank wiky_6hills
briandQI, General Manager at Quality Inn & Conference Centre Downtown, responded to this review

I am glad that our staff was able to provide a clean room for you. As we proceed with our renovation program I am sure you will see a great improvement in our rooms. Brian Dodds

Reviewed 4 weeks ago via mobile

Standard room with 2 Queen beds, not very clean with an unsightly stained carpet. Free breakfast was the best part...yummy waffles. Free parking is a plus. Staff was curtious. I would not visit again.

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Helpful?
Thank Ccbeggs
briandQI, General Manager at Quality Inn & Conference Centre Downtown, responded to this review

Thank you for your review. We do appreciate that you enjoyed breakfast. While we are undergoing renovations, the project is still ongoing. We hope you may consider staying with us again in the spring when we have completed all our guest rooms. Brian Dodds

Manotick, Canada
Reviewed 21 September 2016 via mobile

Rooms are old and dated. My room had large cracks in tiles in bathroom shower, open spaces under window heater/ac unit, uncomfortable bed, and very old and disconcerting elevators. Truly wished it was better. Cannot recommend.

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Helpful?
Thank Dan L
Reviewed 13 September 2016

Was obliged to stay here as a requirement of my company's "lowest cost" travel policy. I suspect such policies are the only reason this place is still in business. The place looks like a rundown hospital from the outside (don't let the professional photograph shot at sunset with filters fool you). The vehicle entrance feels like you are entering the...

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Helpful?
Thank Richard P
Hartstown
Reviewed 5 September 2016

The direections to the motel are excellent but those new to it are confused by being right beside it but having to drive around a block to get into the actual lobby area. The motel is ensconced in the local comet-created rock crags, quite wonderful, and is well maintained. Friendly and helpful staff make the stay pleasant as well. A...

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Helpful?
Thank Helen C
briandQI, General Manager at Quality Inn & Conference Centre Downtown, responded to this review

Thank you for taking the time to comment on your stay. We are happy to hear you enjoyed your stay and the neighborhood brian

Markham, Canada
Reviewed 4 September 2016

Staffs are friendly and fast check-in. The room is old, but comfortable. The rooms could also use a bit of an upgrade as they are showing their age Breakfast was included , but the order took almost an hour to come. Area of hotel is bad, a lot of drug users around the area, does not feel safe walking in...

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Helpful?
Thank Raymond K
briandQI, Manager at Quality Inn & Conference Centre Downtown, responded to this review

Thank you for your comments, we are in the process of renovating the hotel and hope to be completed for your next stay. Brian

Reviewed 25 August 2016 via mobile

Under renovations... was not advised... pool under maintenance and could not swim... wifi not working... drilling on floor and staff were completely oblivious to any thing and not helpful. Very disappointing.

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Helpful?
Thank Mar_neee
briandQI, Manager at Quality Inn & Conference Centre Downtown, responded to this review

We are sorry to hear that you did not enjoy your stay with us. As we move forward with our renovation project, every effort to minimize any disruption has been made. I apologize for not being able to provide the level of service you should expect for your stay. I hope you will contact me directly on your next visit...

Timmins, Canada
Reviewed 22 August 2016 via mobile

We Stayed for one night before my appointment and the staff was great , room was clean, partially renovated with the design in lobby it will be beautiful , great pool and centrally located only thing was air conditioning was not working properly

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Helpful?
Thank camp1979
briandQI, Manager at Quality Inn & Conference Centre Downtown, responded to this review

Thank you for your kind comments, we are working hard to have all our rooms renovated this year. We have had new air conditioning units installed, I hope are staff was able to get yours working for you during your stay. Brian Dodds Hotel Manager

Holland, Michigan, United States
Reviewed 20 August 2016

First off, I thought this was a different Sudbury hotel when I booked it. I should have taken greater care in looking at the address, but it both looked like and had a similar name as the hotel I had had a pleasant stay at a dozen years prior. Accidents happen and I made the best of it. And I...

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Helpful?
Thank Steven V
briandQI, Manager at Quality Inn & Conference Centre Downtown, responded to this review

Thank you for taking the time to comment on your stay. Our renovations are ongoing and will proceed through the fall. We hope you will return to see our completed project. Brian Dodds Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Stay with us and experience more than just a room. Our warm and friendly staff is looking forward to welcoming you. Located in downtown Sudbury we are the ideal spot for a romantic getaway, a faultless business meeting or an exciting family holiday. The Hotel is just minutes from scrumptious restaurants, live theatre, government offices, downtown businesses, and Sudbury's most popular attractions Science North and Dynamic Earth. Hotel is currently undergoing renovations. All guest rooms ill be fully renovated by April 2017. Pardon our appearance during this time period and stay tuned for our new look. All Guest Rooms feature Keurig Coffee makers and a selection of Timothy's fine coffee & tea. ... more   less 

Additional Information about Quality Inn & Conference Centre Downtown

Address: 390 Elgin St, Sudbury, Ontario P3B 1B1, Canada
Region: Canada > Ontario > Northeastern Ontario > Sudbury
Price Range: RM291 - RM512 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Conference Centre Downtown 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quality Inn And Conference Centre Downtown
Quality Inn & Conference Centre Downtown Hotel Sudbury
Quality Inn Sudbury
Quality Inn Downtown
Sudbury Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Conference Centre Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4 th floor likely to give the best view if you are on the right side of the hotel.”
 of 5 bubbles SteveH356, 1 Dec 2016 | Read review
“Ask for view of downtown and bridge with flags.”
 of 5 bubbles wiky_6hills, 10 Nov 2016 | Read review
“Don't stay on the bridge side.”
 of 5 bubbles richardpO3459OE, 13 Sep 2016 | Read review
“Rooms in the back are not subject to parking lot noise.”
 of 5 bubbles helenruthc, 4 Sep 2016 | Read review
“Check everything including the beds”
 of 5 bubbles bbeachgal, 16 Aug 2016 | Read review
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