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Holiday Inn Sudbury

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Holiday Inn Sudbury
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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Innisfil, Canada
Level Contributor
242 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 14 October 2016

The staff was very helpful...in suggesting walkable locations for dinner. The dining room staff are very efficient, the food was good. The rooms are pleasant and clean. Comfortable nights stay. I would recommend this location.

Helpful?
Thank Valli C
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Valli C, Thank you very much for your review. We are thrilled you enjoyed your stay with us. I will share your comments with our staff, we hope to see you again soon. More 

Sudbury
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 October 2016 via mobile

For many years the usual buffet has been excellent for both business and personal enjoyment . NOT this Thanksgiving..... Picking up a cold plate was not a good start. The breakfast items were ok but the turkey and roast beef were tough. And the gravy cold.The potato salad was bland and salads were limited. Desserts were not very creative and... More 

Helpful?
Thank Geostatic
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Geostatic, Thank you very much for your review on our Thanksgiving Brunch, you feedback is very important to us. It is only through comments such as yours that we can continue to improve on the services we provide to our most valued guests. We hope that you give us another opportunity. More 

Level Contributor
9 reviews
4 hotel reviews
Reviewed 9 October 2016 via mobile

I came for a conference and was pleasantly surprised by the high level of cleanliness in the room and the quality of the mattress! The furniture was all very new. I was less impressed by the 2 receptionists bickering while I was arriving in the lobby and not stopping although I was right there. I confirm: it's as unprofessional as... More 

Helpful?
Thank Charles B
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Charles B, Thank you very much for your review. We are thrilled you enjoyed our newly renovated common areas, and rooms. I would like to apologise for the behaviour of our staff at check in, I will be sure to follow up on this matter, this is certainly not the type of lasting impression we want to leave on... More 

Toronto, Canada
2 reviews
Reviewed 5 October 2016

Staff members are incredibly friendly - they remembered me from previous trips to the hotel, and were nothing short of amazing. The room was beyond what I expected - not to mention the EXTREMELY comfortable beds. Room service was awesome, ordered a few drinks, numerous snacks, and meals to the room with quick service. The pool is always clean, and... More 

Helpful?
Thank Alissa_xo812
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Alissa_xo812, Thank you very much for taking the time to complete your survey from your recent stay, your feedback is very important to us. Thank you very much for the 5 star review, I will be sure to share your comments with our team. This is the reason we are called Sudbury's Landmark of Hospitality. We hope to see... More 

Toronto
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2016

I spent 2 nights here for business travel. The room was clean & comfortable and had everything I needed. I had a problem with the phone when I first checked in, but the front desk staff were really good about fixing it quickly. In the end I had to change rooms, but I liked the way they handled the situation... More 

Helpful?
1 Thank MarMadFred
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear MarMadFred, Thank you very much for your review, and your 5 star rating. We are thrilled that you enjoyed your stay with us. We are very happy we are able to fix your issues with regards to the telephone to your satisfaction, and we hope that your travels bring you back. More 

Toronto, Canada
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 September 2016

Good location, good room, good bed, good breakfast (included when you book directly and are a Priority Club member). Stayed as a part of a group of about 20 people, in10+ vehicles, from various places in Southern Ontario meeting here prior to a driving tour to Sault Ste Marie.The restaurant was very accommodating in arranging for us to all sit... More 

Helpful?
Thank McN476
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear McN476, Thank you for taking the time to complete your survey, we are thrilled that you enjoyed your stay with us. I am also very happy to read that we were able to accommodate your large group. We hope your travels bring you back. More 

Port Colborne, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016 via mobile

Stayed overnight on our way further north. Looked into many of other hotels which were quite pricey for a one night stop over. Pleasantly surprised with this hotel. Very clean, updated. Staff friendly. Can walk to restaurants that are close.

Helpful?
Thank RGMAN2
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Rgman2, Thank you very much for your review. We are thrilled you enjoyed your stay with us, we hope your travels bring you back to the area. More 

Orleans
Level Contributor
5 reviews
Reviewed 13 September 2016 via mobile

I am spire elite with IHG and used to stay here. I always dreaded it as it was the most dated and run down IHG property in northern Ontario and back then, there were few choices. Now, I am up here 5-6 times per year for four nights at time. I gave up on it over a year ago as... More 

Helpful?
Thank Paul H
James L, Front Office Manager at Holiday Inn Sudbury, responded to this review

Dear Paul H, Thank you very much for taking the time to complete your survey on your recent stay. Your feedback is very important to us. We would like to begin by apologising with regards to your recent stay with us with regards to the internet connection. We are currently in the process of over hauling our entire internet system,... More 

Ottawa, ON
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 11 September 2016 via mobile

We were given a pet room at the end of the hall by the exit. The floors were laminate and could have been cleaner; our socks got dirty. The shower needed a bath mat. Not terrible. However the room and hall acoustics were so loud that we were awoken often. Not so much by people with pets but by smokers... More 

Helpful?
Thank AlmaFudd
HISManagementTeam, Director of Sales at Holiday Inn Sudbury, responded to this review

Dear AlmaFudd, Thank you for your comments regarding your most recent stay with us. We are sorry that your stay did not meet expectations and we are addressing the issues that you encountered.We do hope you will stay with us again the next time you are in Sudbury. More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2016

what i would expect of an inn. check in was nice for a change when i had leanauda (?). she was very friendly and polite--had an air of professionalism about her. crappy elevator. had the same problem as when i stayed there in may/16: broken ice machine. had to go on an expedition with the same helpful maid into the... More 

Helpful?
Thank jacque j
HISManagementTeam, Director of Sales at Holiday Inn Sudbury, responded to this review

Dear Jacque, Thank you for your comments regarding your most recent stay at the Holiday Inn Sudbury. We were happy to red you had a pleasant check in experience. The two hotel elevators have planned renovations in the near future. We look forward to your return in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Sudbury's Landmark of Hospitality. We have recently completed an extensive, multi-million dollar renovation of all rooms and all public spaces! Situated off of Highway 69, our hotel is within close proximity to the Sudbury Airport (YSB), Vale Glencore, Laurentian Univeristy, Health Sciences North, Science North and many restaurants and shopping centres within the downtown core. With 14,000 square feet of flexible meeting and banquet space and a 24-hour Business Centre, the Holiday Inn Hotel is your one stop shop for events such as training sessions, conventions, conferences, expos, staff parties, workshops, private meetings, and weddings. For those travellers looking to escape from the business world, our hotel is close to the beautiful board walk located behind Science North, and minutes from Sudbury's largest attraction, the Big Nickel at Dynamic Earth featured on The Amazing Race Canada . From the heated indoor pool, whirlpool, and state of the art Fitness Centre, to The Rendezvous Cafe & Lounge as well as The Four Corners Dining Room with daily specials, we provide top of the line amenities throughout the hotel. Relax in one of our brand new comfortable rooms featuring our free high-speed WI-FI, and large 42" LED HD TV . Whether you are travelling on business or for pleasure, we've got it all and we know you will love our new rooms! ... more   less 

Additional Information about Holiday Inn Sudbury

Address: 1696 Regent St, Sudbury, Ontario P3E 3Z8, Canada
Region: Canada > Ontario > Northeastern Ontario > Sudbury
Price Range: RM387 - RM564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sudbury 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Sudbury Hotel Sudbury
Sudbury Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sudbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Sudbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms face the "sides" not the road so no overt noise issues.”
 of 5 bubbles McN476, 26 Sep 2016 | Read review
“ask where the functioning ice machine is”
 of 5 bubbles 369jacquej, 9 Sep 2016 | Read review
“Inspect your beds for pet hair if you get a pet friendly room.”
 of 5 bubbles arrono2016, 10 Jul 2016 | Read review
“If you like a bathtub you need to know to ask”
 of 5 bubbles Ticon2005, 22 Jun 2016 | Read review
“Ask for a room in a different hotel”
 of 5 bubbles 325fernd, 11 Jun 2016 | Read review
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