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Comfort Inn

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171 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Victoria, Canada
Reviewed 14 May 2016 via mobile

Location is good, room is spacious and beds are comfortable. Breakfast is also good for the price we paid which included breakfast. Unfortunately all the good features are spoiled by careless cleaning staff leaving spider webs in window, dusts in closet and piles of hairs in bathroom to welcome (or shock) us.

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Helpful?
Thank GHong333
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay at the Thunder Bay Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expections. Your satisfaction is important to us and we use the feedback you provide to make improvements to ensure we offer an exceptional experience for our guests in the future....

Reviewed 8 May 2016 via mobile

My family and I stayed here for one night while travelling through Thunder Bay. It is well kept, quiet, and clean, with a good breakfast. Close to the airport and the highway. It is good enough that I have booked it again for our return trip.

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Thank R3JC
cn307, General Manager at Comfort Inn, responded to this review

Thank you for the great comments! I am pleased that you enjoyed your stay with us and happy to know that we will be welcoming you back again soon! I do appreciate sharing your comments with everyone. Best regards, Sherri Locke, CHGM

Whistler, Canada
Reviewed 25 April 2016

Stayed here for work in April 2016. It's a nice clean hotel located by the airport. Good breakfast included. It's basically what you should expect from a comfort in. It's nice but not that nice, but nothing really to complain about.

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Thank zale d
cn307, General Manager at Comfort Inn, responded to this review

Dear Zale - I am pleased to know that you enjoyed your visit with us at the Comfort Inn, Thunder Bay. It is always a pleasure to know that our guests have been satisfied with our staff, services and our breakfast offerings. We hope to welcome you back again soon! Best regards, Sherri Locke, CHGM

Reviewed 17 April 2016 via mobile

Had a great stay, no issues with our small dog. Only took a $20 pet fee, and $30 deposit for the room. Located close to restaurants, I would suggest Naxos bar and grill. The room was clean and comfortable, breakfast service was great. For the price this is a place I will visit again if traveling the Trans Canada highway.

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Helpful?
Thank Tom M
cn307, General Manager at Comfort Inn, responded to this review

Thank you for sharing your comments regarding your recent visit to our Comfort Inn, Thunder Bay. I am pleased to know you enjoyed your stay with us, and our dinner recommendation for Naxos. We look forward to welcoming you back again! Best regards, Sherri Locke, CHA

Reviewed 8 April 2016 via mobile

Hotel itself was nice and clean. Room was large and bed was comfortable. The breakfast was more than expected, but so was the final price. I was quoted $40 less than the price that was charged. I made sure with the desk clerk that the price I signed for was the final cost and yet the next day I checked...

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Helpful?
Thank S M
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent visit with us, here at the Comfort Inn - Thunder Bay. I am pleased that you found the accommodations to be clean and comfortable, and that you enjoyed our hot breakfast buffet. I am sorry we did not have the opportunity to speak personally about your rate and charges prior to your...

Winnipeg, Canada
Reviewed 21 March 2016 via mobile

I stayed there for a night.its closed to Highway 17. The rooms are good, comfortabe and breakfast is also having all varieties. The wifi was also good. Overall good value of money. Good parking space...

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Thank faizi102
cn307, General Manager at Comfort Inn, responded to this review

I am pleased that you enjoyed your recent visit with us and found our location to be convenient, and with comfortable guestrooms. Our new hot breakfast buffet has been quite well received by our guests...I am pleased you found it to be to your liking. We hope to welcome you back again soon! Best regards, Sherri Locke, CHA, CHGM

Fort Frances, Canada
Reviewed 16 March 2016

Stayed here on the way to the airport. Clean room, comfortable bed, wifi, continental breakfast available. The price for the location (proximity to airport) cannot be beat. Good hotel for business travellers.

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Helpful?
Thank TerriD282
cn307, General Manager at Comfort Inn, responded to this review

Dear Terry, Thank you for sharing your comments with the TripAdvisor community! We certainly do appreciate you letting everyone know of your satisfaction with our hotel. I am pleased to know you were pleased with everything we offer, and hope we will have the opportunity to welcome you back again soon. Best regards, Sherri Locke, CHA

Reviewed 4 March 2016 via mobile

When entering the room of this Comfort Inn I noticed a dirty fork in the doorway to the washroom, crumbs of food on the welcome book in my room. Other than that the room was alright, breakfast was average, besides the cleanliness of the room, I would still recommend this hotel over the the motels/hotels nearby.

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Helpful?
Thank Matt B
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent visit with us. I have addressed the housekeeping issues with our guestroom attendants. Please be assured this is not indicative of our usual high standards of guest service and satisfaction. It is from the comments of our guests that we are able to identify any shortcomings and take the necessary steps to...

Thunder Bay, Canada
Reviewed 25 February 2016

Thought the room was very comfortable and clean. Staff was polite also. Breakfast staff was nice and helpful. Close to lots of other amenities, no place to really go have a drink after 11 though, except the bowling alley next door.

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Helpful?
Thank Jackeebe
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind comments about your recent visit to the Comfort Inn, Thunder Bay. It is always a pleasure to share these comments with the team here. Our city has a number of dining and entertainment options - even after 11pm! The Guest Service Representatives are always available and happy to help with some alternate options. We hope...

Reviewed 18 February 2016 via mobile

Provides good hospitality to its guests, very friendly atmosphere. Rooms are well maintained and very clean. The breakfast staff make it a delightful start to the morning with a friendly greetings when you walk in and provide you what is available that day

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Helpful?
Thank David O
cn307, General Manager at Comfort Inn, responded to this review

David, thank you for sharing your kind review with us and the Tripadvisor community. We strive for excellence in our guest services and are pleased that you enjoyed your visit with us. It is a pleasure to share your comments with the team here at the Comfort Inn, and we look forward to welcoming you back again soon! Sherri Locke,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 

Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Region: Canada > Ontario > Thunder Bay
Price Range: RM332 - RM568 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay
Thunder Bay Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
3 questions
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Hamilton, Ontario, Canada
9 months ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor if you smoke so you can go out on the balcony”
 of 5 bubbles kristinah334, 25 Jan 2017 | Read review
“rooms on first floor, allow for easy loading and unloading of the car :)”
 of 5 bubbles A9527PCpatriciae, 6 Dec 2016 | Read review
“Ground floor is good for access directly outside from your room.”
 of 5 bubbles Tedstates, 24 Nov 2016 | Read review
“stairs only to top floor, be prepared to climb with your suitcase if on second floor.”
 of 5 bubbles , 11 Nov 2016 | Read review
“Choose another hotel.”
 of 5 bubbles larryd475, 21 Sep 2016 | Read review
5 of 5