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Fairmont Royal York

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#18 of 131 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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2,527 Reviews from our TripAdvisor Community

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Showing 2,345: English reviews
Northampton, United Kingdom
Reviewed 6 October 2015

We chose this hotel as we had a great experience in the Fairmonts Waterfront hotel in Vancouver last year. Based upon this we chose the Royal York, on Fairmont Gold and I upgraded to a mini suite as a surprise for my wife. The first 'hassle' was to negotiate the steps to get inside the hotel with a stroller, two...

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Helpful?
2Thank Smiffy2014
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Smiffy2014, We are very concerned by your feedback and appreciate your taking the time to bring it to our attention. Our Fairmont Gold team is known for their warm, over the top service and we are disappointed by your comments. I will be discussing this with them directly and though it should not take away from how seriously I...

Nova Scotia, Canada
Reviewed 6 October 2015

I stayed at the Royal York for business and was pleased with the room and the banquet meal provided to my group in the Library. Lovely hotel with great amenities and at the heart of the downtown action.

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Helpful?
Thank spazzygal
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear spazzygal, Thank you for your review. We are happy to know that you were pleased with your guestroom and our banquets team will be thrilled to hear that you enjoyed the meal they provided in our Library Room. We hope you can return for business or leisure again soon! Best regards, Edwin

Toronto
Reviewed 5 October 2015

We arrived to find that the room we had reserved wasn't ready, so we agreed to a different room. It turned out the different room was way too big and was more appropriate for a large conference of some kind and didn't suit us at all. We said we would wait for the original room and after about an hour,...

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Helpful?
Thank Tom A
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Tom A, Thank you for your review. We apologize that your guestroom was not available upon arrival and while we are glad that an alternative option was provided, we are sorry that it did not meet your expectations and apologize for the overall inconvenience this caused. It is rare for this to occur and we hope you will allow...

Mount Laurel
Reviewed 5 October 2015

This is a beautiful property. The service is excellent. If you are delayed getting there, they have food service around the clock and service people who do a great job either at the front desk, the restaurants or room service. Its convenient to Union Station and now with the UP express only 20 minutes from Pearson airport.

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Helpful?
Thank johnfD570ZE
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear johnfD570ZE, Thank you for taking the time to share positive feedback. Our team will be thrilled by your comments on their excellent, around the clock service and our fabulous hotel restaurants. We look forward to welcoming you back for another seamless experience the next time you are in Toronto. Best regards, Edwin

Phoenix, Arizona
Reviewed 4 October 2015

The last stop on a train trip across Canada, this hotel was the perfect end to a fabulous trip. Excellent location. Walking distance to many sites. The Library Bar was a great place for dinner/snacks and adult beverages.

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Helpful?
Thank dfsmithiii
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear dfsmithiii, Thank you for your review. It's wonderful to know that we offered the perfect finale to your cross Canada journey and you had an opportunity to enjoy our amenities and Library Bar. We hope to welcome you again in the future! Best regards, Edwin

Hamilton
Reviewed 4 October 2015

They were so helpful and attentive to all of my husband's and my needs! We went to stay since our wedding ceremony was in Toronto and I'm so glad we stayed there. They went out of their way for us so many times and really took care of us! I highly recommend this hotel even if it does cost a...

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Helpful?
Thank 521jaclynh
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear 521jaclynh, Congratulations and thank you for choosing our hotel for the very special occasion of your wedding night! It is wonderful to know that our team went out of their way to ensure a seamless and memorable experience. We hope to welcome you back for more pampering in celebration of your first anniversary, if not sooner! Best regards, Edwin

kentucky
Reviewed 4 October 2015

Over the 20 years I have been coming to the Toronto International Film Festival, I have stayed in most of the best hotels in Toronto. I was excited to stay in the Royal York because it's one of those grand old hotels, much like The Plaza in New York or Waldorf Astoria. But I'm sorry to say that much like...

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Helpful?
4Thank stevereviews
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear stevereviews, Thank you for your feedback. We are sorry to learn that you were not wowed by your experience. As you touch on, like our historic counterparts our standard guestrooms are a little smaller than those in hotels built in recent years but we do have many larger rooms and suites available, the majority of which have been fully...

London, Ontario
Reviewed 4 October 2015

Stayed at the Hilton downtown last night, but when my wife chose to join me for a one extra night stay in Toronto, I chose the Fairmont. Priced similarly to the Hilton, Fairmonts are my chosen home away from home. Due to frequent 'flyer', 'hotel' etc I was able to add a perk of included breakfast and room upgrade. I...

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Helpful?
2Thank familyskitrip2008
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear familyskitrip2008, Thank you for your loyalty to our hotels and for your review. We are thrilled to know that you enjoyed the décor and layout of your new guestroom and found our beds as comfortable and high quality as always. It is also wonderful to know that because your visit was so memorable, you will be staying at our...

Brampton, Ontario
Reviewed 3 October 2015

Three of us enjoyed excellent service, skilled and friendly staff couldn't do enough, beautiful surroundings, nice view of Union Station and lake Ontario beyond. Right in the heart of downtown Toronto is this first class establishment. It was easy to walk everywhere we needed to. We'll be back for sure

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Helpful?
Thank Hemi M
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear Hemi M, Thank you for your review. It is wonderful to know that you received excellent service from our team and found the hotel a first class establishment overall. We hope you can return for another memorable visit soon! Best regards, Edwin

London
Reviewed 1 October 2015

Drove from London to Toronto for a great evening rooms are small, room smelt Very bad like smoke, even though I was advised rooms are non-smoking, room wasn't fully cleaned. No privacy noise from neighbors very loud. I wouldn't recommend if you are looking for a high end hotel. There is a lot better out there.

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Helpful?
1Thank anthonylS5156GG
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at Fairmont Royal York, responded to this review

Dear anthonylS5156GG, Thank you for your review. We apologize for the unpleasant smoke smell. We are a 100% non smoking facility and the room should have been removed from service until the odour could be cleared. We are following up with our team and hope that you will return and give us a second chance as this is truly the...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Piper's Pub
Piper's Pub
Cuisines: American, Bar, Pub, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: RM661 - RM2,044 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Royal York 4*
Number of rooms: 1365
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Expedia, Hotels.com, Booking.com, Cancelon, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Fairmont Royal York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont
Hotel Style:
#6 Green Hotel in Toronto
#10 Family Hotel in Toronto
#11 Spa Hotel in Toronto
#14 Luxury Hotel in Toronto
#19 Romantic Hotel in Toronto
#28 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Royal York staff and other travellers.
36 questions
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Leek, United Kingdom
6 months ago
Leek, United Kingdom
6 months ago
Whitehaven, United Kingdom

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Questions? Get answers from Fairmont Royal York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to Gold standard although our room was on the back of the hotel with a fairly restricted view it was a very very comfortable room”
 of 5 bubbles Jerseynews, 8 Dec 2016 | Read review
“We choose a room with a king bed. aprox 500+ sq ft. Very spacious”
 of 5 bubbles lotswesterncanada, 8 Dec 2016 | Read review
“ask for a room facing east and you can see the sun rise.”
 of 5 bubbles 274jeffreyp, 6 Dec 2016 | Read review
“definitely avoid the second floor”
 of 5 bubbles maurar530, 5 Dec 2016 | Read review
“Go for the Gold Room option which gives you access to they wonderful lounge”
 of 5 bubbles 496dietrichh, 5 Dec 2016 | Read review
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