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InterContinental Toronto Centre

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#23 of 132 Hotels in Toronto
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InterContinental Toronto Centre
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2,608 Reviews from our TripAdvisor Community

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Showing 2,379: English reviews
Herriman, Utah
Reviewed 1 March 2015 via mobile

I stayed here while attending the HealthAchieve conference and the. Convenience to Toronto Centre was perfect. A little pricey sure but as compared to similar properties downtown comparable. Staff was very helpful and comfortable room with a great view over the lake. I will definitely stay here again especially if I have business, conference or show at Toronto Centre.

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Helpful?
Thank Bob M
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear Bobmagonigal, Thank you for sharing your review of your recent experience at the hotel while attending the HealthAchieve conference. I was happy to lean that the hotels convenient location and comfortable guest rooms were ideal for your stay in the city and that you plan to stay with us in future when you are in the city for business....

Sault Ste. Marie, Canada
Reviewed 1 March 2015

Not much to say about it, except that it exceeded expectations. My room was beautiful, great view of the CN tower. Business conference made more enjoyable in comfortable meeting spaces, food service at meetings was great, someone was always there taking your dishes away. Buffets at catered meals were a little repetitive after one week, but that may not have...

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Helpful?
1Thank Brittsy21
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear Brittsy21, Thank you for taking the time to share your review of your recent experience at the InterContinental Toronto Centre. I was thrilled to learn that your experience surpassed your expectations and it was your best stay ever in downtown Toronto. It was also wonderful to read about the superior "at your side" service you received from our team....

Brandon, MB
Reviewed 27 February 2015

Check in was very smooth, no waiting and the staff were very friendly and efficient, regardless of what are they were working in. I was upgraded to a concierge floor as I belong to Club Intercontinental. Being a club member provided the following perks: Free continental breakfast, afternoon tea in the 8th floor lounge, hors d’ oeuvres in the 8th...

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Helpful?
1Thank SandyTrus
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear SandyTrus, Thank you for taking the time to share your detailed feedback regarding your stay at the hotel this past November. I appreciate your kind regards to our hotel staff members for their friendly demeanor and quality of service they able to provide during your stay. To see and read kind words from our valued guests is always uplifting...

Vancouver, Canada
Reviewed 27 February 2015

There were several positives regarding our stay at this hotel. Check in was a breeze, and the people were friendly. The room was a nice size and the bed was very comfortable. The room was a little dated though and could certainly use an update. The TV was also a little small considering the size of the room. The mini...

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Helpful?
Thank FlavourSeeker
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear FlavourSeeker, Thank you for taking the time to share your review of your recent experience at the InterContinental Toronto Centre. I was extremely pleased to read that you had a great stay and plan to stay with us again in future. We truly appreciate your detailed feedback and I am excited to share with you that we are undergoing...

Miami, Florida
Reviewed 26 February 2015

the hotel was WAY overpriced and not as nice as what it should have been for what it costed. The restaurant downstairs was super overpriced, you had to pay for the Internet every day... You even had to pay to use the computers in the business center and even pay to print copies. I will never stay in this place...

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2Thank ym76
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear ym76, Thank you for taking the time to provide feedback from your stay. I was troubled to learn that the Value prevented you from fully enjoying your time at the hotel. We were truly pleased to see your high scores for the Cleanliness and Location of the hotel. It is our goal to consistently ensure our facilities and service...

Rochester, New York
Reviewed 26 February 2015

Chose hotel for convenience to walk to theater and hockey arena. Service was excellent, large hotel attached to convention center. Sub-zero temps, good restaurants within a block were appreciated. Room was large, would have preferred queen beds for 3 adults. A/C a bit noisy. Breakfast package was very nice. Service was excellent throughout! Pool, spa area very clean and relaxing....

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Helpful?
Thank Beth C
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear Beth C, Thank you for taking the time to share your feedback regarding your recent stay. I appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read kind words from our valued guests is always uplifting and a boost for us to further our continuous efforts...

Ottawa, Canada
Reviewed 25 February 2015

Stayed there for a weekend and felt I was in a porn movie theatre. The noise of a couple in the next room was very disturbing. When I stepped out of the room there were similar noise coming from different rooms. This hotel needs sound proof walls. Don't stay there if you are with children. The staff in the restaurant...

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Helpful?
1Thank jacqueline l
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear Jacqueline l, Thank you for your review and taking the time to share your feedback with us. I would like to apologize for the disturbances you experienced as well as the less than satisfactory service you received in the bar. I can certainly understand your frustration, but can assure you that you that your experience is not indicative of...

Canada
Reviewed 25 February 2015

This hotel is in an excellent downtown location, the lobby and general space is very nice and the rooms are a good size, clean and offer everything you need. We booked a superior room and it had three panels of floor to ceiling windows overlooking Front Street. You can also get lake and CN Tower views. The only downside is...

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Helpful?
1Thank Kevin73Canada
Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear Kevin73Canada, Thank you for taking the time to share your valuable feedback. I was delighted to read that you enjoyed the location of the hotel, the views from your guest room and had everything you needed for your stay. Thank you also for your constructive comments regarding the high volume of guests and speed of service in our lobby....

Alliston
Reviewed 24 February 2015

we stayed here with my brother and sister in law to take in a Blue Jay game. Even though we arrived early finding parking was beyond long and stressful. Clearly not enough appointed spots for hotel guests. After we finally parked the car, check in was just as long. The staff remained positive and did the best they could. Room...

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Helpful?
Thank Mekk34
Orangeville, Canada
Reviewed 24 February 2015

I've always liked this hotel ever since they switched it to an Intercontinental. Our room was ultra modern, and extremely clean. It was so quiet in the hallways. I love all the little "accessories" in the bathroom. The TV was large and the view of the city was lovely. Overall, I highly recommend this hotel for a stay in downtown...

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Thank Clifford321

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centres best location. We are steps away from the CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 

Additional Information about InterContinental Toronto Centre

Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: RM815 - RM2,201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Toronto Centre 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
Intercontinental Toronto Centre Hotel Toronto
Hotel Style:
#14 Spa Hotel in Toronto
#14 Family Hotel in Toronto
#17 Romantic Hotel in Toronto
#18 Business Hotel in Toronto
#18 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Toronto Centre staff and other travellers.
35 questions
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Questions? Get answers from InterContinental Toronto Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on top floors with CN tower view or Downtown view”
SriniRaoG, 16 Apr 2017 | Read review
“view of the CN Tower a must”
423anthonyp, 14 Apr 2017 | Read review
“Book the 8th floor rooms!”
GustavoBallve, 11 Apr 2017 | Read review
“Away from elevators and on upper floors.”
24thIDTraveller, 9 Apr 2017 | Read review
“The eggs benedict.....trust me.”
HotelHopin, 5 Apr 2017 | Read review
5 of 5