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Holiday Inn Toronto Yorkdale

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#24 of 132 Hotels in Toronto
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Holiday Inn Toronto Yorkdale
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711 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Reviewed 2 days ago NEWvia mobile

The great thing about this hotel is you walk across the street to the mall and there is a subway station inside. So this is where I would stay again for that convenience. There is also a great indoor pool. Nice place.

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Helpful?
Thank LWelch33
Toronto, Canada
Reviewed 1 week ago

This hotel has the best customer service that I have every stayed at. Front desk Kim was very accomdating toward my needs and is such a delightful person. She definitely made my stay worth it. Coming back soon

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Helpful?
Thank jampeter99
Mississauga, Canada
Reviewed 1 week ago via mobile

We were there for a sporting event and I was extremely pleased with our choice. The hotel was well maintained, staff was very helpful and welcoming. Shout out to Vanessa at check in and Rico at the pool/atrium area. Also to Nadya who processed my reservation. She was prompt and patient with all my queries.They made our stay extra pleasant....

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Helpful?
Thank RKing80
Toronto, Canada
Reviewed 2 weeks ago

Needed a place to stay for the night and honestly I was in a pretty bad mood. That changed after having met the front desk. Kim Nguyen guided me through the entire checking in process in a quick and professional manner. She was very welcoming and friendly. Unfortunately the room I got check into had a weird smell. I came...

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Helpful?
Thank Phandandy
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for leaving us your positive feedback! We are extremely happy to hear that we were able to quickly resolve your situation into a blissful one! I will be sure to pass along your message to Kim, she will be ecstatic to hear it and we hope to see you again soon!

Gatineau, Canada
Reviewed 2 weeks ago

The members of my Dance Company and myself always stay in the west tower and have a blast. The hotel staff is amazing... everybody is nice and has a good vibe. Being a professional dancer that is always touring and staying in hotels all over the country, it feels good to stay in a great quality hotel where everybody seems...

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Helpful?
Thank crazysmooth
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for your amazing review! We are so happy to hear that your entire group enjoys our hotel and loves the service that we provide you. It is important to see that our guests are happy and we are so glad to know we have become your home away from home! We hope to see you again soon!

Reviewed 2 weeks ago via mobile

The disappointment I have from this hotel is beyond anything I have ever experienced. I have honestly had better customer service at Mcdonalds. The front desk staff at this hotel are incredibly rude, arrogant, and do not care about their customers what so ever. We dealt with a blonde Asian woman, who does not seem like she has any interest...

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Helpful?
Thank Selena K
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for taking your time to write your review. I am so sorry to hear you were disappointed in the service being provided. We strive in delivering exception service to all of our guests and we find this to be totally unacceptable. We would definitely be looking into this matter and it will be addressed immediately! We would like...

Toronto, Canada
Reviewed 2 weeks ago

Thanks to the outstanding service provided by Kristen Ip, Carrie Holmes and other members of the Holiday Inn Toronto Yorkdale team, our recent meeting was a great success. Kristen handled every request with poise, professionalism, and a "can do" spirit that made it an absolute pleasure to work with her. We enjoyed our stay immensely and will definitely be back!

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Helpful?
Thank Sandra M
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for your awesome review! It was a pleasure to have hosted your meeting, it is our goal to ensure your meeting runs smoothly and we are happy to hear that Kristen and Carrie were able to exceed your expectations! We hope to see you again and look forward to hosting your meeting again.

Ottawa, Canada
Reviewed 3 weeks ago

Stellar service thanks in great part to Kristie De Giorgio, Carrie Holmes and Mariya Onikiyenko. Be sure you ask for them by name. But even if they are not your primary contacts, the whole team is ready and able to help out. I will book another stay with them soon.

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Helpful?
Thank Clint-Ottawa
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you providing us with such a lovely review. We are extremely delighted to know you were taken great care of. We will be sure to pass your kind words over the sales team and we hope we have the opportunity to host your next event.

Reviewed 3 weeks ago

Had the opportunity to work really close with the reservation team at the Holyday Inn, I want to thank so much to Laura Liggett for all the great job and support that she is for us always accommodating our customer needs and going above an beyond to assure that our request are taking care of. Even when suddenly we had...

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Helpful?
Thank Paulina C
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for taking the time to post your review. It is great to hear positive feedback from our guests/clients. I will be sure to pass your kind words to Laura, I am sure she will be delighted to hear how great she is. We hope to see you again soon.

Toronto, Canada
Reviewed 4 weeks ago via mobile

My husband and I were both looking forward to this event as it was his first time as a home dialysis patient. Unfortunately I felt awful when we walked into the party to discover I got the time wrong and the party was just wrapping up. A waitress came to our rescue and quickly provided us hors d'oeuvres, warmed up...

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Helpful?
Thank sherrymigliaccio
HolidayInnYorkdale, General Manager at Holiday Inn Toronto Yorkdale, responded to this review

Thank you for such a heartfelt review. I am so pleased to hear that you were still able to enjoy the event despite the time mix-up! I will be sure to pass on your kind words to Luisa who will be happy to know her service made a difference. We hope to welcome you back again soon! Merry Christmas!

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Staying in North York

Neighbourhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience this newly renovated Toronto hotel ranked amongst the TOP 10 Holiday Inn Hotels in North America. The Holiday Inn Toronto Yorkdale is centrally located across from Yorkdale shopping centre (Toronto's best mall) at Dufferin St. and Hwy 401. With over 250 stores, restaurants and services including subway access and GO BUS shuttle to the airport, we are the ideal location for your trip to Toronto. ... more   less 

Additional Information about Holiday Inn Toronto Yorkdale

Address: 3450 Dufferin Street, Toronto, Ontario M6A 2V1, Canada
Region: Canada > Ontario > Toronto > North York
Price Range: RM612 - RM804 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Toronto Yorkdale 3.5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Holiday Inn Yorkdale Hotel Toronto
Yorkdale Holiday Inn
Holiday Inn North York
North York Holiday Inn
Hotel Style:
#4 Green Hotel in Toronto
#15 Spa Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Toronto Yorkdale staff and other travellers.
7 questions
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Melbourne, Australia
Gatineau, Canada
over a year ago
Melbourne, Australia
Philadelphia, Pennsylvania
7 months ago

See all questions (7)

Questions? Get answers from Holiday Inn Toronto Yorkdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the west tower feel a little bigger and more cosy.”
 of 5 bubbles crazysmooth, 1 Jan 2017 | Read review
“Rooms in the west tower have larger bathrooms”
 of 5 bubbles Renatodisr, 10 Dec 2016 | Read review
“Rooms overlooking the indoor pool are quieter”
 of 5 bubbles BrightonGreg, 8 Dec 2016 | Read review
“Always get an odd number room away from the atrium (pool/bar/games side)”
 of 5 bubbles JKE553, 1 Dec 2016 | Read review
“Ask for a pool-balcony room - rooms on the outside walls have a ton of noise from the highways.”
 of 5 bubbles O7116FYdavep, 1 Dec 2016 | Read review
5 of 5
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