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Novotel Toronto Centre

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Traveller (383)
Room & Suite (161)
Dining (20)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“lawrence market”(154 reviews)
“union station”(173 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (2,295)
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1,739 results
Traveller rating
413
755
371
124
76
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LanguageEnglish
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413
755
371
124
76
Show reviews that mention
All reviewslawrence marketold spaghetti factoryunion stationgreat locationcafe nicolecn towersony centrehockey hall of famedistillery districtwalking distanceair canada centreparking garagedirectly across the streetbars and restaurantsbreakfast buffetroom keyyonge street
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1 - 5 of 1,739 reviews
Reviewed yesterday

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Review collected in partnership with Accorhotels.com
Response from NovotelMgr, Front Office Manager at Novotel Toronto CentreResponded yesterday

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Reviewed 4 days ago

5 minutes walk from train station. Nice room but works were being carried out and we were not warned about it, not even at check in, arrived in our room around 4 in the afternoon and there was constant drilling and banging for a couple...More

Thank Bideford39
Response from NovotelMgr, Front Office Manager at Novotel Toronto CentreResponded yesterday

Dear Guest, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve...More

Reviewed 2 weeks ago

It was nice that we were allowed to check-in at 10am on a Friday morning. Upon entering the room, the keycard did not work. We went back to the reception and were given another card. Upon entering, we realized we were given an older and...More

1  Thank Lucy P
Response from NovotelMgr, Front Office Manager at Novotel Toronto CentreResponded 6 days ago

Dear Lucy, Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Centre. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve...More

Reviewed 2 weeks ago

The Novotel is about 5 minute walk from Union Station which is handy if you fly in from Pearson. We arrived quite late due to British Airways delayed flight,our receptionist greeted us warmly and informed us that the renovations are still ongoing and apologised. She...More

Thank Annettehanson
Response from NovotelMgr, Front Office Manager at Novotel Toronto CentreResponded 6 days ago

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback and feedback such as this is a true delight to read and share. I will be my utmost pleasure to...More

Reviewed 3 weeks ago via mobile

My office (31 people) was attending a conference and we chose the Novotel. Nafees took care of us and we were really impressed. Checkin was flawless. We checked in our cars in advance which made for seemless self parking, checkin and checkout. Nafees had us...More

Thank Tom H
Response from NovotelMgr, Front Office Manager at Novotel Toronto CentreResponded 6 days ago

Dear Tom, We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with Nafees and the rest of the team. Thank you again for sharing your experience,...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$197 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$197 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Toronto
#24 Family Hotel in Toronto
#42 Romantic Hotel in Toronto
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (383)
Room & Suite (161)
Dining (20)
Pool & Beach (4)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
Ask a question
Renee T
20 May 2018|
AnswerShow all 3 answers
Response from NovotelMgr | Property representative |
We only have renovations on the 2nd and 6th floor at this moment. 2nd floor rooms will be done by middle of June (the entire floor is closed for renovations) and the 6th will be completed next week. So really as of this... More
1
Vote
Renee T
15 May 2018|
AnswerShow all 3 answers
Response from Cass8-4U | Reviewed this property |
Yes, It was supposed to be done. Staff is very accommodating because of the delay!
0
Votes
SamUK1
17 March 2018|
AnswerShow all 3 answers
Response from ThaisSaopaulo |
I was there in October and had no problem with my room. The room was cozy and clean. If you care too much about decoration maybe you will think it's dated, but honestly this is not important for me. At that time everything... More
2
Votes
Room Tips
"9th Floor is complete of all renovations"
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"Right now the rooms on the upper floors have had the renovations completed... we stayed on the eighth floor."
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"South side, high floors or west end .. north east low floors subject to noise"
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"Request a newer room"
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