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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Toronto Downtown
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Showing 946: English reviews
Windsor, ON
Reviewed 10 November 2016

I stayed here recently as I was in town for a sporting event. Here are some pros-and-cons from my stay... Pros: - Location - You can't get much better than this. The hotel is located on the outskirts of downtown, so it's not an overly busy area, but it's a few blocks from downtown, making it easily accessible. You're also...

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2Thank OHLTG
Montreal, Canada
Reviewed 8 November 2016

My secretary called to book for one night. She was not provided with a confirmation number but she asked that a confirmation number was sent by e-mail. I never received a confirmation. So, I had to book another hotel. One week later I realize I was charged for a no-show. I called and explained the situation. The person on the...

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Thank alejandroveiroj
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, We appreciate your review on the TripAdvisor, I have located your reservation on our system and investigated in detail if there was any activity after the reservation was made by your secretary. We held the room for you on a sold out night, we do understand that errors happen and confirmations do not go through due to...

Ottawa, Canada
Reviewed 7 November 2016

An old, rundown place presently undergoing renovations so even less attention to details. My partner is a platinum member so location sounded good. Big mistake. Management, very understanding, changed our room...not much better but at least no mould on window. Carpets are filthy, furniture ugly, old and dusty looking. The queen bed...more like a double...is butted up beside the wardrobe....

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2Thank Rhonablxxx
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for your review, I am sorry to hear of the experience you described. All our websites have now been updated about our ongoing renovations. As you know we are in the process of renovating our facility and we believe, we will have a very good product once are we are done with our renovations. The...

Mount Pearl, Canada
Reviewed 1 November 2016

I have stayed at this hotel several times over the past couple of years because I find it convenient for business purposes in downtown Toronto. but this last time I stayed I found the hotel has gone downhill. the room was dirty Wi-Fi is terrible , I don't think the room was vacuumed around the walls since the last time...

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1Thank resortman1
IHGService, Guest Relations Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear resortman1, Thank you for coming back to the Holiday Inn Express Toronto Downtown, ON. We appreciate the review you left about your most recent stay here. We regret that we were not able to provide you the same levels of cleanliness and in room amenities as you had experienced during your previous visits. On the other hand, we are...

Norwich, United Kingdom
Reviewed 30 October 2016

This hotel is in a great location, away from noise and general bustle of he city. We walked everywhere ! The staff are very helpful and polite. The room was a general holiday inn room, no frills but clean and warm. Towels and bed linen changed everyday and coffee/tea making facilities in the room. I was slightly concerned before arriving...

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1Thank Jo C
Mils bei Solbad Hall, Austria
Reviewed 28 October 2016 via mobile

We where two in one room which offered two queen sized beds. For a week trip into Toronto the hotel was perfect due to its location and short distance to the subway. The hotel offers breakfast at approx. 15$ but you should visit coras at the opposite which offers a better breakfast for the same pricing. Also nearby are several...

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1Thank xPaowx
Ottawa, Ontario
Reviewed 26 October 2016

Basic room with 2 double beds. Clean linens and comfortable sized bathroom. Nothing fancy but the price was fair given the location and the breakfast included. Breakfast had enough variety and the coffee was actually really good!

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Helpful?
Thank kathy_scheepers
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Kathy_scheepers, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We have already started with our renovations and after renovations all our rooms will have a Microwave and Fridge to go with all...

Walsall, United Kingdom
Reviewed 26 October 2016

We stayed here 3 nights to explore Toronto. The hotel is located downtown so is excellent to getting around the centre of Toronto. We arrived by car so the GPS/SatNav was useful in finding it. Across the road is a soup kitchen for homeless, but we didn't have much problem with anyone. A park to one side also seems to...

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Thank Nik2212
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your most recent stay with us. In fact we have already started our hotel renovations and the facility will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We look forward to significantly raising the level of comfort...

Calgary, Canada
Reviewed 25 October 2016 via mobile

Great service and a clean and quiet room so hits the critical points. Morning breakfast very satisfying. Reception made every effort to ensure our satisfaction. Convenient parking on site or close by. Looking a little tired but interior designer display in lobby promises great days ahead. We will be back !

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Thank Peter B
St. John's, NL
Reviewed 20 October 2016

We stayed here for two nights after staying at a higher end hotel in the city. We liked the location which is nice and close to the Eaton's centre, and also the St. Lawrence Market. The location is perfect for people who want to be close to shopping. Location is about the only thing perfect We were not happy with...

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Thank Pals4NS
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Pals4NS, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms. We have already started with our renovations and after renovations all our rooms will have a Microwave and Fridge to go with all...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: RM555 - RM898 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Toronto Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better. Old windows make for noisy rooms.”
 of 5 bubbles Tarheel_on_the_go, 30 Nov 2016 | Read review
“Not sure what time say on that. They are rentroventing, but they have a long ways to go.”
 of 5 bubbles sharonsT4399KY, 9 Nov 2016 | Read review
“Higher rooms have better views. Ice Machines on floors 4 and 8 (for certain). Pop/water on Floor 8 for certain.”
 of 5 bubbles OHLTG, 9 Nov 2016 | Read review
“Choose a better Holiday Inn and come back when renovations are completed.”
 of 5 bubbles Rhonablxxx, 6 Nov 2016 | Read review
“dont stay there”
 of 5 bubbles resortman1, 1 Nov 2016 | Read review
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