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Holiday Inn Express Toronto Downtown

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Holiday Inn Express Toronto Downtown
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1,212 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Toronto Downtown
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Showing 946: English reviews
Canada
Reviewed 16 October 2016

The hotel is not all that fancy, but the rates are reasonable and the rooms are quite comfortable. Very quiet, too, for a downtown Toronto hotel. The breakfast buffet was plentiful and fresh, and the real task is avoiding eating too much. Very good coffee, too. Free newspapers, and everything is kept clean and tidy. Most important, to a person...

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1Thank unitedfarmers
Reviewed 16 October 2016 via mobile

A co worker and I booked a room here while in Toronto for a CE course at U of T. As soon as we got to the front desk the manager came out and asked if he could check is in. We gave him out name and he began to be very abrasive in asking shyly we booked in a...

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Thank Kristine M
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Kristine, We always encourage our guests to make their reservations through our brand website as we guarantee the best price and as a IHG members we offer unbeatable perks and discounts on the rate. We apologize if you were made to feel uncomfortable by asking you to book directly through our brand in the future. We thank you for...

Herts
Reviewed 9 October 2016

It starts with a very slow and antiquated check in process and as you walk to the lift you get your first indication of how grubby this place is. The carpet outside the lift on the floor of our bedroom was BLACK with trodden in filth and dirt. The room was clean but was it well used! Windows were steel...

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Thank aitchhh
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your most recent stay with us. In the coming month our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We appreciate the feedback and I do hope that you will provide us with an opportunity...

Fredericton, Canada
Reviewed 7 October 2016

My wife and I stayed here for 4 nights - a long weekend wrapped around Adele in concert. The hotel has a couple of nice features - location and the free breakfast. The location is great, a very easy walk from King Street metro or even a walk from Union Station if arriving by train, or the UP Express from...

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Helpful?
Thank Willram
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your most recent stay with us. In the end of the current month our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We look forward to significantly raising the level of comfort and guest satisfaction...

Woking, United Kingdom
Reviewed 5 October 2016

We stayed for a night here. Location is good, close to site seeing, close to air port. Rooms are good, clean. Rate includes break fast. Room had tea/ coffee facilities. Friendly staff, hold back the bags after check out.

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Thank patdaya
Sydney, Australia
Reviewed 4 October 2016

We were very pleased with this hotel when we stayed here recently. Our room was a good size and clean. I particularly liked the full range of cable TV channels available. It is located a couple of blocks from the centre of the city but once you orientate yourself you'll have no difficulty finding your way back each night. Free...

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Thank Roslyn35
Toronto, Canada
Reviewed 27 September 2016

I am surprised by the quality of the hotel. For $313/night, I would expect an updated cleaner room and hotel. Sofa in my room is filthy. The bath rooms are clean but very worsen. The front desk seems nice. I am concerned that I may have been billed twice. We shall see in the morning

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1Thank jif639
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We pride ourselves about our front line staff and it feels really nice that it has...

Pittsburgh, Pennsylvania
Reviewed 26 September 2016 via mobile

The location and lower price of this hotel is why I ultimately selected it for a recent trip to Toronto. It's old; the rooms are beginning to show age; and the staff was so/so (housekeeping didn't get to our room until well after 2:00pm). They did print my Hockey tickets at the front counter, but were just ok overall. The...

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1Thank Dude_Loves_Button
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your most recent stay with us. In the coming months our hotel will undergo numerous upgrades and improvements including renovations to the hotel rooms, lobby, breakfast areas and the elevators. We look forward to significantly raising the level of comfort and guest satisfaction throughout the hotel....

Edmonton
Reviewed 25 September 2016

When you have been through to Holiday Inn's before, you kind of expect a certain standard. This one is excellent in terms of location and service. But everything else is mediocre. Rooms and hallway carpets look old. The walls must be thin because I could make out the conversations from the other room. Breakfast is a plus, but don't have...

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2Thank Rohit L
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, The management of the Holiday Inn Express Toronto Downtown hotel would like offer our sincere apologies that your stay was not to your satisfaction.We do hope that you will us the opportunity to redeem ourselves by staying with us on your next trip to Toronto. In the coming months our hotel will undergo numerous upgrades and improvements...

Aussie
Reviewed 25 September 2016 via mobile

This hotel reminds me of the third rate Boarding Houses I stayed in as a penniless teenager. The carpets are worn , dirty , and threadbare. The paintwork is chipped and faded. The front door surrounds have broken concrete borders around a poorly tended excuse for a garden. The lifts have damaged wooden panels and the hallways are dimly lit...

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1Thank Imadilly
TARIQ A, Manager at Holiday Inn Express Toronto Downtown, responded to this review

Dear Valued Guest, All hotels from time to time need to upgrade their furnishing and ownership is in the process of addressing this issue. We are sorry to hear that the decor wasn’t to your taste and you feel our lobby needs refurbishment. In the coming year our hotel will undergo numerous upgrades and improvements including renovations to the hotel...

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Stay Smart in Our Hotel in Toronto, Ontario You'll enjoy an ideal location at the Holiday Inn Express Hotel - Downtown Toronto. Our hotel's location is near Pearson International Airport (YYZ), Toronto Island Airport (YTZ), Toronto Union Train Station and the underground shopping/walking paths, which makes it easy to navigate Toronto.Lodging here puts you in close proximity to famous attractions like the Hockey Hall of Fame and Distillery Historic District. Toronto is also home to Eastern Canada's largest shopping mall, Eaton Centre, which is within walking distance of the hotel.Toronto, Ontario's government buildings, the Queen¿s Park and Provincial Parliament are nearby, as well as First Canadian Place, BCE Place, Sears, Ryerson University, Saint Michael's Hospital and other businesses in downtown Toronto. Our hotel's amenities include a 24-hour Business Service to help you complete your work.Unlike other hotels in Toronto, our hotel offers multiple complimentary services: a hot breakfast bar, high-speed Internet access in every room, a daily newspaper and local calls. Each room is outfitted with a triple-sheeted bed, a cable TV, a work area with two phones and a bathroom with specially designed amenities. Our downtown Toronto hotel's staff looks forward to serving you. ... more   less 

Additional Information about Holiday Inn Express Toronto Downtown

Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: RM555 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto Downtown 2.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Express Toronto Downtown Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Toronto Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Toronto Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the floor the better. Old windows make for noisy rooms.”
 of 5 bubbles Tarheel_on_the_go, 30 Nov 2016 | Read review
“Not sure what time say on that. They are rentroventing, but they have a long ways to go.”
 of 5 bubbles sharonsT4399KY, 9 Nov 2016 | Read review
“Higher rooms have better views. Ice Machines on floors 4 and 8 (for certain). Pop/water on Floor 8 for certain.”
 of 5 bubbles OHLTG, 9 Nov 2016 | Read review
“Choose a better Holiday Inn and come back when renovations are completed.”
 of 5 bubbles Rhonablxxx, 6 Nov 2016 | Read review
“dont stay there”
 of 5 bubbles resortman1, 1 Nov 2016 | Read review
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