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Sheraton Centre Toronto Hotel

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Traveller (744)
Room & Suite (828)
Dining (102)
Overview
  • Excellent54%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“city hall”(154 reviews)
“great location”(222 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,864)
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1,681 results
Traveller rating
890
564
147
43
37
Traveller type
Time of year
LanguageEnglish
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890
564
147
43
37
Show reviews that mention
All reviewscity hallnathan phillips squaregreat locationrichmond towerindoor outdoor poolthe club loungespg memberunderground pathqueen streetwalking distancelarge hotelfree wificentral locationheart of downtownper dayvalet parkingchecking in
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1 - 5 of 1,681 reviews
Reviewed yesterday via mobile

We did a family staycation with the kids & grandkids & chose the Sheraton for its proximity to downtown sites that we planned to visit, the fact that they had suites & an indoor/outdoor pool. The location is great, the hotel is beautiful & some...More

1  Thank honeybee1951
Reviewed yesterday via mobile

What a pity this hotel is so poorly run. Had to wait in a huge Q for 40 minutes to check in and then no apology given. Two nights & on both occasions room was not serviced and we had to ring to ask. On...More

Thank Mark C
Reviewed yesterday via mobile

At the city centre beer well located. Personnel extremely forthcoming. Did an upgrade which gaffe us access to the line on the very top. They serve an appetizer between 5pm and 7pm. Very nice Recommend itMore

Thank asergiomferreira
Response from TeamMarriott, General Manager at Sheraton Centre Toronto HotelResponded yesterday

Dear asergiomferreira, Thank you for taking the time to share that you enjoyed your stay at the Sheraton Centre Toronto Hotel. Our hotel features excellent on-site amenities to provide our guests with an enriching visit, perfect for the business or leisure traveler. Thanks again for...More

Reviewed yesterday via mobile

Great stay. Lobby was classic but updated, very nice. Front desk staff was also nice, Jonathan was pleasant to talk with upon arrival and took care of overbooking by hooking me up with an upgrade free of charge. Thanks Jonathan. Room was clean and comfortable...More

Thank schmidel1218
Reviewed 2 days ago via mobile

I often find the check in lines at Sheraton’s in North America a real turn off. (They are notoriously slow) This one was different. Staff were so quick, helpful and friendly- it was merger day with Marriott which is a massive project globally and I...More

Thank Carl C
Response from TeamMarriott, General Manager at Sheraton Centre Toronto HotelResponded 2 days ago

Dear Carl C, It was our pleasure welcoming you to the Sheraton Centre Toronto Hotel! Our hotel features excellent on-site amenities to provide our guests with an enriching visit, perfect for the business or leisure traveler. We appreciate your fantastic feedback and hope you are...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$199 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Centrally Located Hotel in Toronto
#7 Great View Hotel in Toronto
#11 Family Hotel in Toronto
#21 Classic Hotel in Toronto
#62 Quiet Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Centrally Located Hotel in Toronto
#7 Great View Hotel in Toronto
#11 Family Hotel in Toronto
#21 Classic Hotel in Toronto
#62 Quiet Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (744)
Room & Suite (828)
Dining (102)
Pool & Beach (27)
Business Centre & Event Rooms (57)
Amenities (54)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
Ask a question
Jennifersinchi
19 July 2018|
AnswerShow all 8 answers
Response from scratchcat | Reviewed this property |
There is the UP train from Union Station. 10 minute walk
0
Votes
debbysdelights
1 July 2018|
AnswerShow all 4 answers
Response from Lennard d | Reviewed this property |
Yes they do
1
Vote
Google Translation
goodfriends3
21 June 2018|
AnswerShow all 4 answers
Response from Heminway | Reviewed this property |
The "Contact Us" page on the hotel's website has an email link. It will not ket me post it or the page url here. I tried . . . . I got an error message . . . .
1
Vote
Room Tips
"Avoid room 2723 - next to hotel laundry room that's very loud at nearly all waking hours (including very..."
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"Request higher than floor eleven to get rid of traffic noise. Views are wonderful."
Read review
"Get a room with patio."
Read review
"ask for CN tower view (City Hall can be nice to see too, but the hourly bell might disrupt your sleep)."
Read review
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