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The Westin Harbour Castle

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#40 of 131 Hotels in Toronto
Certificate of Excellence
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3,555 Reviews from our TripAdvisor Community

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Showing 3,291: English reviews
Ingleside, Ontario
1 review
Reviewed 2 days ago NEW

We stayed at the Westin during the Grey Cup weekend. Despite being extremely busy, the accommodations were great! The staff were courteous, helpful and friendly. The pool was super nice. The room service guy brought my son a cookie platter with chocolate milk for his birthday after our breakfast. That special touch really made our day. Thank you!

Review collected in partnership with this hotel

Helpful?
Thank clearpath25
Peterborough, Canada
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW

This is a beautifully situated property situated on Lake Ontario near ferry terminal to Toronto Island. I have stayed here a number of times. I find the rooms a bit pricey especially when you add in the cost of parking. No question that the room is comfortable and clean but the public spaces and the rooms are starting to look... More 

Review collected in partnership with this hotel

Helpful?
Thank 114lucieb
Barrie, Canada
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 days ago NEW

I was on business and stayed at the Weston for two nights. Right from arrival to check out I had an excellent experience. Valet parking fast and friendly, check in was quick and the gentleman checking me in was very professional. My room was ready early, 12:30, I had called ahead and asked for an early check in, there was... More 

Helpful?
Thank Luanne226
Hamilton
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW via mobile

Really love the location of this hotel and venue, over the years have come for many events from Canadian music week to wrap parties but this was the first time I got to stay overnight in one of the rooms on the top floor. Absolutely spectacular, great sweeping views and extremely friendly staff. Thank you for taking such good care... More 

Helpful?
Thank spiderwoman808
Dryden, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This was a super weekend spent at the Castle! Staff is amazing and the beds are fantastic!! Tim Horton's across the street and the ACC steps away! Getting a cab is very easy! Hotel lobby is super inviting and friendly. Will stay there again!!

Review collected in partnership with this hotel

Helpful?
Thank LTremonti
Peterborough, Ontario
1 review
Reviewed 4 days ago NEW

As soon as we walked into the hotel we were amazed. It had a very great atmosphere and it made us feel welcome. When we walked into our room I instantly loved the look of the room. Walking to the window and seeing the view made it even better! Best sleep I've had in a while.

Review collected in partnership with this hotel

Helpful?
Thank lmona2016
Buffalo NY, United States
2 reviews
Reviewed 4 days ago NEW

Right on the water, the crew at the Westin HC did a flawless job on out veterinary meeting, Very good food, great service, clean rooms, wonderful pillows and linens. After two full days of learning it was a great place to have beer with friends and must needed rest.

Review collected in partnership with this hotel

Helpful?
Thank Reed S
Gibsons, British Columbia, Canada
2 reviews
Reviewed 4 days ago NEW

A great hotel with top class service and friendliness, the staff was welcoming and helpful with everything we needed. Would definitely return sometime when we are in Toronto again. Highly recommend this hotel to anyone

Review collected in partnership with this hotel

Helpful?
Thank Clarence J
Regina, Saskatchewan
1 review
Reviewed 4 days ago NEW

I was more than happy with the hotel and services the bed was soooo comfortable. Will return if ever in Toronto again. I was a little disappointed in Toronto's lack of participation in the Grey Cup festivities, but that said my stay was awesome. Thanks again

Review collected in partnership with this hotel

Helpful?
Thank ewood99
Vancouver, Canada
Level Contributor
9 reviews
7 hotel reviews
Reviewed 4 days ago NEW

Ok, I have to write a review about this hotel. Stayed here many years ago and I am glad we returned. The service provided by the lady at the front desk was amazing. We were surprised when she said she just started with the hotel 6 months ago. Very polite and sincere in her effort to provide an excellent service.... More 

Helpful?
Thank Tima F
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Wow, thank you very much for taking the time to provide us with this great feedback Tima F! We are delighted to hear that you enjoyed your stay and the service your received from our wonderful associates. If you wouldn't mind sending us an email with your reservation details for your upcoming stay to experienceteam@westin.com we'd love to welcome you... More 

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: RM509 - RM1,384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#17 Spa Hotel in Toronto
#27 Family Hotel in Toronto
#28 Luxury Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
28 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room on a high floor facing the water, great views and very quiet.”
 of 5 bubbles Luanne226, 30 Nov 2016 | Read review
“Get a room that looks at the lake! Beautiful! Also, we had a room next to elevators and on 8th floor-- super convenient and not a bit loud! ”
 of 5 bubbles LTremonti, 29 Nov 2016 | Read review
“Lake view is just amazing!”
 of 5 bubbles TimaF_12, 29 Nov 2016 | Read review
“request a room that is fully renovated”
 of 5 bubbles 402MO, 28 Nov 2016 | Read review
“No mini bar which was fine for me but may not be for others.”
 of 5 bubbles I4909SBmarieb, 27 Nov 2016 | Read review
5 of 5
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