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The Westin Harbour Castle

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#39 of 132 Hotels in Toronto
Certificate of Excellence
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1 room 2 adults 0 children
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3,664 Reviews from our TripAdvisor Community

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Showing 3,394: English reviews
Saskatoon, Saskatchewan
Reviewed 1 week ago NEW

We stayed there for hockey recently and this hotel is prime loacation for acc. This hotel is under renovation in one of the towers and is looking beautiful. Our room was amazing beds were as described "premium bedding" this was a very satisfying stay.

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Helpful?
Thank Q4465GHbrianp
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Thank you for your kind comments Q4465GHbrianp. We hope to have the chance to welcome you back again soon. be well Tim Reardon

Ontario,Canada
Reviewed 1 week ago NEW

They certainly take care of their guests. From the check -in line to when we checked out we were looked after more that any other hotel I have stayed in. Good room. Very quiet. Best sleep ever in a hotel. Comfortable bed. Now the less good parts. Wifi was an extra payment of $16.00 for 24 hours. The room had...

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Thank 55Special
The Bottom, Saba
Reviewed 1 week ago NEW

Everything was wonderful. Can't complain about a thing! My boyfriend passively mentioned that it was our anniversary and when we came back from our dinner there was a complimentary bottle of champagne and chocolate dipped strawberries waiting for us in our room! So sweet!

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Thank sharysse
Chicago, Illinois
Reviewed 1 week ago

The hotel was nice and staff were helpful. Long waits for the elevator, as it appeared that only two elevators were operating at a time no matter when in the day (morning, mid-day or evening). More food options on the premise would be great, since two of the places are morning only (breakfast spot and grab/go cafe). Also the heat/air...

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Thank mikenQ3616LR
Montreal, Canada
Reviewed 1 week ago

We travelled 2 days / 1 night in Toronto. Our stay in Westing was lovely, they offered us the highest room available (34th floor). We had a king room with lake view, and yes the view was awesome. The room was clean and comfortable. We loved the swimming pool, with lots of windows offering a view on both the lake...

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Thank Mathieu_Im
Lasalle, ON
Reviewed 1 week ago

Great location is all that goes for this hotel. From check in through check out at the valet, customer service just wasn't focused on delivering a great experience. Lots of apologies but no substance.

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1Thank 11Monty75
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hi 11Monty75, we appreciate you taking the time to provide us with feedback as to how we could have made your stay better. We are very sorry to hear about your stay and will be sure to share your review with our team in and effort to enhance your stay in the future. be well Tim Reardon

Boca Raton, Florida
Reviewed 1 week ago

Perfect location to air Canada center and the hockey hall of fame, everything was within walking distance and the staff was great, would definatlety recommend this hotel to friends and will use this hotel on our next visit to Toronto.

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Thank jamescV6548YE
los angeles
Reviewed 1 week ago

I stay here every time i come to town - love it, I already have a review on here for it. I'd write a review specific for the spa, but I can't find it on here. And besides, folks staying at the hotel need to know - DO NOT WASTE YOUR TIME OR MONEY AT THE SPA. It was the...

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1Thank cutecdnchick
Los Angeles, California
Reviewed 1 week ago

Great customer service, great location, nice top floor restaurant with great views (not sure why reviews are so bad). If you are SPG gold it's even better with late gntd check out. I don't even look elsewhere when in town, this is so convenient, why would I? Ask for a room with lake view, higher the floor the better. Warning...

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Thank Thrillafromanila
Windsor, Canada
Reviewed 1 week ago

This is a sub par Westin. Needs renovations.The bars are OK and the location is great with a 20 minute walk to CN tower and easy access to QEW and a nice lot on the water.The CNN was blurry 03 days in a row which will not happen even in a third world hotel nowadays. I did not even bother...

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1Thank FRANCIS F
GMWestinToronto, General Manager at The Westin Harbour Castle, responded to this review

Hello FRANCIS F, Thank you for your feedback. We are pleased to inform you that we are currently undergoing a room revitalization that will complete this year. We hope to have the opportunity to welcome you back for a true Westin experience in the future and again, our sincere apologies for the lack of services you expected from a Westin...

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to The Westin Harbour Castle, Toronto. Our downtown Toronto hotel is located on the vibrant waterfront of Lake Ontario, where you can enjoy Toronto's seasonal events. ... more   less 

Additional Information about The Westin Harbour Castle

Address: 1 Harbour Square, Toronto, Ontario M5J 1A6, Canada
Region: Canada > Ontario > Toronto > Downtown West , Harbourfront
Price Range: RM612 - RM1,487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Harbour Castle 4*
Number of rooms: 977
Reservation Options:
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Also Known As:
Westin Harbour Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbor Castle Hotel Toronto
Toronto Westin
Westin Harbour Castle Toronto
Hotel Style:
#16 Spa Hotel in Toronto
#27 Luxury Hotel in Toronto
#27 Family Hotel in Toronto
#28 Romantic Hotel in Toronto
#40 Business Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Harbour Castle staff and other travellers.
28 questions
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Questions? Get answers from The Westin Harbour Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are renovated rooms”
 of 5 bubbles 985allana, 14 Jan 2017 | Read review
“Our room was #921 . A king bed with a great view of the Lake, the island ferries and planes taking off and landing at Billy Bishop airport.”
 of 5 bubbles 55Special, 9 Jan 2017 | Read review
“Sign up for SPG (Starwood Preferred Guest) to get free WiFi :) ”
 of 5 bubbles sharysse, 9 Jan 2017 | Read review
“North Tower seemed to have better views”
 of 5 bubbles R5999HNlisap, 4 Jan 2017 | Read review
“517 was very cool!”
 of 5 bubbles U9159NMsharonh, 3 Jan 2017 | Read review
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