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The location is really great for walking to Toronto restaurants, shopping and entertainment activities. The check in staff was very helpful and exterior it is a beautiful hotel however, the room was dirty. We found food in our refrigerator from a previous guest and it...More
We arrived late at night and the front desk was quick and kind. Our room had an amazing view and was very large with extra grand picturesque windows to look out of. Extra comfortable pillows and bed. Such a nice sleep!
If you wait for...More
Response from HiltonYYZ, Owner at Hilton TorontoResponded 2 weeks ago
Thanks for staying with us and sharing your feedback! We hope that you will come back and visit us again soon!
Andy Loges, General Manager
Not polite staff. Got hung up on my Tania (day manager). Had to park my car three blocks from hotel because the Hilton said no to valet and parking was full. Unbelievably horrible. Could go on and on. Never again
Review collected in partnership with Hilton Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed here for a (hopefully) romantic weekend in Toronto. When we checked in our toilet was filthy and clearly hadn’t been cleaned. Also, all the doors slam shut really loudly - so we didn’t ever get a decent sleep. Probably won’t stay here again
Stayed in this hotel for a weekend seminar. Location is very good, and the hotel is walkable to many points of interest in Toronto. The room is clean and had adequate amenities. In room dining was good and so was the dinner we had at...More
Response from HiltonYYZ, General Manager at Hilton TorontoResponded 5 days ago
Hello asdphil ....
Thank you for taking the time to share your feedback with the TripAdvisor community. We appreciate your honest input on the comfort and appointment of our property.
I'm disappointed to hear that you encountered some challenges with online check in and the...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$146 - US$506 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#23 Family Hotel in Toronto
#26 Luxury Hotel in Toronto
#30 Romantic Hotel in Toronto
#34 Business Hotel in Toronto
Non-Smoking Rooms ,
Number of rooms
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Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe
Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Response from BigRobUTSA | Reviewed this property |
I'm a gold as well. Standard is breakfast for two if you don't want the points, but this amazing property has an executive lounge on the 32nd floor. Ask the front desk for access and if it's not a really busy week, they... More
I'm a gold as well. Standard is breakfast for two if you don't want the points, but this amazing property has an executive lounge on the 32nd floor. Ask the front desk for access and if it's not a really busy week, they will grant you access via your key card
Response from HiltonYYZ | Property representative |
Hello Bob S ... as many other guests have commented, it depends on what kind of cuisine you are looking for. We have a fabulous signature restaurant onsite, Tundra which is Canadian Inspired Cuisine. We also have Ruth's... More
Hello Bob S ... as many other guests have commented, it depends on what kind of cuisine you are looking for. We have a fabulous signature restaurant onsite, Tundra which is Canadian Inspired Cuisine. We also have Ruth's Chris Steakhouse on property. Other nearby restaurants include Momofuku, Lee, Frings and Byblos.