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Quality Hotel & Suites Airport East

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Quality Hotel & Suites Airport East
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508 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Hotel & Suites Airport East
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Showing 433: English reviews
Reviewed 1 week ago

room lamp does not light.. broken switch. bathroom door does not close dusty carpet stinky walkway Room notification says 'If not happy with room, please let front desk know"... I did that.. they said... just use the room assigned and we do not have anything.. I said I am willing to pay additional and still they did not.

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Helpful?
Thank Madhu Mohan D
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

We appreciate you taking the time and sharing your experience here. The night you were here e may have been in a high occupancy and had no rooms to upgrade you to. However, we are committed to your satisfaction. If you were not happy with your accomodations please contact the General Manager and consider it done! Also, in 2017 this...

Haileybury, Canada
Reviewed 2 weeks ago

This is not your fancy hotel but close to airport and has parking available on site while your gone to your flight destination with free shuttle service, Easy off and on the 401 . better pricing,I reserved on line

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Helpful?
Thank Denis L
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for choosing our Hotel and taking your time to give us a good review. We are ecstatic to know you have enjoyed your stay here and the location was suitable to you. We hope to see you soon in the near future.

London, United Kingdom
Reviewed 3 weeks ago via mobile

A stayed here for one night as an airport stopover while my family all flew in from various localities before we flew out for Christmas together. The airport pick up was a disaster - I don't know if that is the fault of ten airport, the third party pick up company or the hotel but either way it too an...

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Helpful?
Thank tturnham
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for taking the time to comment on your recent stay here at the hotel. We appreciate your feedback, as it gives me a focus on what needs to be improved. We hope to see you soon. I sincerely apologize regarding the airport shuttle service. Your comment will be shared with the respective company to improve the service to...

Banff National Park, Canada
Reviewed 4 weeks ago

Stayed here for two nights on business. It is a pretty simple and standard mid level airport hotel. The rooms were in decent shape and the staff were polite. Nothing bad to report really except that the night auditor was half asleep when we checked out at 5am. While I was sitting in the airport shuttle waiting to leave he...

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Helpful?
1Thank clintgjohnson
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for the review, we really appreciate the pointers as we are always looking for improvement.

Reviewed 4 weeks ago

Stayed at this hotel for two nights in July 2015. The hotel is an average budget hotel, the location is great as it is right off the 401 and minutes from the airport, if you require public transit into down town Toronto, it is on a main transit line. The room was good, clean, lots of towels, hot water, TV...

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Helpful?
Thank Pat S
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you, we highly appreciate the comments as they are valuable to us. Your comment has given us a focus on what we will improve in the future. Security deposit or authorization on your credit card is just a hold. If you send me your statement indicating we have charged you I will refund your money. I will also check...

Winnipeg
Reviewed 5 weeks ago

One of the worst hotels I have ever stayed at in Canada. I stayed overnight near the airport because my place arrived late at night. The shuttle bus took 50! min to pick me up. Other shuttles came back 2-4 times. The front desk staff said sorry, didn't offer anything complimentary. The rooms are old and outdated. the hotel was...

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Helpful?
Thank DenisV
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

We highly appreciate the comments as they are valuable to us. Your comment has given us a focus on what we will improve in the future. we are working on improving service with shuttle company and hotel will be receiving a facelift in 2017. We strive in providing good service and clean rooms. We hope to see you in the...

Windsor, Canada
Reviewed 12 December 2016

I was a little afraid to stay here because of the terrible reviews but the group I was travelling with had already booked their room and we wanted to stay together. The decor is a tad dated maybe 15-20 years old but it was still nice. There were no funky smells and my room was spotless when I arrived. I...

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Helpful?
Thank kim5721
gmqualityhotel, General Manager at Quality Hotel & Suites Airport East, responded to this review

Thank you for the honest feedback. We are glad you have enjoyed your stay here and happy to know you have found our hotel clean and staff friendly, we would be glad to service you again in the near future.

Toronto, Canada
Reviewed 8 December 2016

This hotel was booked in error. We tried to change it but the manager didn't return my calls. Front desk was slow, did not honour my online booking, old/dated furnishings, noisy and we found a bedbug.

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Helpful?
Thank nicoladersnah
New York City, New York
Reviewed 5 December 2016

I stayed here for one night in November 2016, which was one night too many. I can overlook the stained carpets and even the lady of the evening and her client, although both are telling about the level of quality of this Quality. I stayed here only because it offered a shuttle from Toronto Pearson, and its proximity to that...

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Helpful?
Thank worldtravelisforme
Malta, New York
Reviewed 30 November 2016

Great Hotel and it has a restaurant and lounge inside so that you don't have to drive to one and the food was excellent. Prices were not bad. Hotel is not far off the exit on 401. That night the restaurant could of used more help. One man running the whole show. Some people were unhappy with the service. Ours...

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Helpful?
Thank mikeeddy

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Hotel & Suites Airport East

Address: 2180 Islington Ave, Toronto, Ontario M9P 3P1, Canada
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: RM282 - RM432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel & Suites Airport East 3*
Number of rooms: 214
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Also Known As:
Quality Hotel And Suites Airport East
Quality Inn Toronto
Quality Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Suites Airport East staff and other travellers.
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Questions? Get answers from Quality Hotel & Suites Airport East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are equally bad from budget to Business class”
 of 5 bubbles Margoatsea, 14 Jan 2017 | Read review
“Try the Comfort Inn chain (same company, different quality)”
 of 5 bubbles clchannel8, 12 Jan 2017 | Read review
“on was on te top floor and you could not even hear the planes”
 of 5 bubbles 316denisl, 30 Dec 2016 | Read review
“Don't stay at this hotel”
 of 5 bubbles DenisV, 13 Dec 2016 | Read review
“Do not get the top floor. Little noisy.”
 of 5 bubbles mikeeddy, 30 Nov 2016 | Read review
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