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Chelsea Hotel, Toronto

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Chelsea Hotel, Toronto
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5,796 Reviews from our TripAdvisor Community

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Showing 5,155: English reviews
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Montreal, Canada
Reviewed yesterday NEW

We booked for two nights during March Break which apparently is a busy time there. So much so that you must pre-book your pool times (!!!). Unfortunately, you aren't made aware of this until you check in. The pool area is small and cramped and even though it is the "kids" pool, any kid under 5 will also be under...

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Helpful?
Thank Stieb
St. Catharines, Canada
Reviewed yesterday NEW

The Chelsea Hotel Toronto is a fantastic hotel. We actually commented that staying here feels like coming home. Perfect location - we are able to walk just about everywhere. We decided against going out a few times just to stay back, enjoy the pool and hot tub and totally relax. The only place we like to stay while in Toronto!

Review collected in partnership with Langham Hospitality Group
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Helpful?
Thank E8088MPleahm
Summerside, Canada
Reviewed 2 days ago NEW

We were disappointed with the Chelsea Hotel. We had a deluxe room ,it was not at all what we saw on the website. The room needs a total overhaul, the elevators were dirty.. The lady that checked us in was not very friendly..

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Helpful?
Thank BMELLIS
Honolulu, Hawaii
Reviewed 2 days ago NEW

I found nearly everything about the hotel exceptional. My only minor complaint was a large number of "young people" staying there, who made quite a bit of noise throughout the hotel, sometimes after midnight.

Review collected in partnership with Langham Hospitality Group
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Thank xxam
Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

It was our second time at the Chelsea hotel and it was as great as the first time. The location is good and the place is very clean. Kids enjoyed their time in the pool (even if the water slide was closed).

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Helpful?
Thank Melanie_Willy
Bainsville, Canada
Reviewed 3 days ago NEW

I will never return. The swimming pool was so highly restricted, our kids failed to gain access. The kids' lounge featured game tables that didn't work. Bare minimum items (like no coffee pot) in the very small room. Couldn't book adjoining rooms with friends. Website set high expectations but the reality basically ruined what should have been the highlight of...

Review collected in partnership with Langham Hospitality Group
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Thank taram477
North Bay, Canada
Reviewed 3 days ago NEW

Everything was excellent. Front desk clerk was able to upgrade our room on very short notice at a very busy time (March Break). Room was clean and fresh, across the street from where we needed to be, close to subway and shopping, lots of options for eating out. Even though it was March Break and there were lots of people...

Review collected in partnership with Langham Hospitality Group
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Thank theresalynnb2017
Toronto, Canada
Reviewed 3 days ago NEW

Great place, Great people. I had a good experience staying at this Hotel. People are very friendly. If you are a 1865 member just let the people at reception know when do you plan to check out otherwise they assume regular time.

Review collected in partnership with Langham Hospitality Group
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Thank hasnaina641
Birmingham, United Kingdom
Reviewed 4 days ago NEW

Seen much better days. Impersonal, uninspiring place. I was stuck with it for 5 nights but got out as much as possible. Much better places to eat within walking distance. Dingy, tired decor. Rattly inefficient lifts. Key cards poor.

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Thank leexxxx
Chicago, IL, United States
Reviewed 4 days ago NEW

This hotel is SO busy, there are lines to use the elevators. Another adult in our party said "This feels like Vegas." He was right. The reception desk has a line at all times. The kid-friendly pool required visitors to sign up for time slots. When booking this hotel, we were not aware of its vast capacity. If we had...

Review collected in partnership with Langham Hospitality Group
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Thank lisadD8888PE

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of downtown, steps from amazing attractions, businesses and shopping, the Chelsea Hotel, Toronto offers travellers comfortable accommodations at exceptional value. Featuring 1,590 contemporary guestrooms and suites, Chelsea Hotel, Toronto is Canada's largest hotel, delivering warm and reliable service and a variety of accommodation options. All rooms are equipped with technological conveniences and amenities, including basic complimentary WiFi. Whether testing your limits in the well-appointed fitness centre, lapping up the quiet comfort of the Deck 27 indoor pool, or enjoying the Family Fun Zone heated pool with the 130 ft "Corkscrew" waterslide, Kid Centre and Club 33 Teen Lounge, Chelsea Hotel, Toronto guests can choose to exercise their body, relax their mind or take advantage of the family-friendly amenities.Chelsea Hotel, Toronto offers guests a broad choice of dining venues. Experience all-day dining at Market Garden, indulge in a coffee or cocktail at the T|Bar Lounge or embrace the lively vibe in Monarchs Pub, downtown Toronto's hotspot for nightly entertainment. ... more   less 

Additional Information about Chelsea Hotel, Toronto

Address: 33 Gerrard Street W., Toronto, Ontario M5G 1Z4, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: RM527 - RM1,374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chelsea Hotel, Toronto 3.5*
Number of rooms: 1590
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Hotels.com, Booking.com, Priceline and Despegar.com so you can book your Chelsea Hotel, Toronto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Delta Toronto
Toronto Delta
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Questions & Answers

Here's what travellers have asked, with answers from Chelsea Hotel, Toronto staff and other travellers.
59 questions
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Questions? Get answers from Chelsea Hotel, Toronto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not chose that Hotel again..”
 of 5 bubbles BMELLIS, 23 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles leexxxx, 21 Mar 2017 | Read review
“Make sure you see the room before you settle”
 of 5 bubbles Nicoleb09, 17 Mar 2017 | Read review
“Maybe stay on a low floor for better wi fi and hot water”
 of 5 bubbles FritzM960, 14 Mar 2017 | Read review
“Do not accept 1944. Lots of construction in the area so ask for an upper floor”
 of 5 bubbles Chanty99, 13 Mar 2017 | Read review
5 of 5