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Sheraton Toronto Airport Hotel & Conference Centre

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#38 of 132 Hotels in Toronto
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Sheraton Toronto Airport Hotel & Conference Centre
Sheraton Toronto Airport Hotel & Conference Centre
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789 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Toronto Airport Hotel & Conference Centre
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Showing 760: English reviews
Sudbury,ON
Reviewed 17 June 2015

Unfortunately we checked into this hotel on a Sunday night. We shown a room with a strong odour of some kind of chemical. The room was changed to another with a less prominent smell, but we were unable to turn off the A/C so that we got air recycled from elsewhere. By the morning we were sick to our stomachs...

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Thank CanBrit1
Richmond, BC,
Reviewed 13 June 2015

I was very disappointed with this Sheraton property. I chose it for its location and the services that it offered. It was right for the location but it's sadly lacking in many other areas. Over the five nights I was resident here, these are the issues that I had: 1. Internet connection. I experienced the slowest speed I've ever had...

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Thank marathonguy
Bloomington, Indiana
Reviewed 7 June 2015 via mobile

We had an 8 hour layover in Toronto and decided to take a day room. The room was clean and nice. The bed was very comfortable and we enjoyed a nice nap while waiting for our next flight. Would recommend.

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Thank Jennifer P
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dera Jennifer P, Thank you for Reviewing us on Trip Advisor following your stay with us during your layover in Toronto. We are so glad we were able to accomodate you with a Day Use Room. We certainly will look forward to Welcoming you back at our Sheraton if you visit or pass through Toronto again, Sincerely, Joseph B

Newmarket, Canada
Reviewed 28 May 2015

Stayed here for one night recently while attending Anime North. The hotel was full of people attending the same event but the staff were completely organized and check in went off without a hitch. The room was all cleaned and ready and the beds were amazing (as usual for an SPG property).

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Thank mltuomisto
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your Review on Trip Advisor, we truly appreciate your feedback. We are glad you had a great experience with our staff and that our hotel was well located for your Event. Thank you for appreciating our 'Sweet Sleeper Beds' as well. We look forward to welcoming you back! Sincerely, Joseph B

Ontario
Reviewed 24 May 2015

we have stayed at this hotel each time we go out for a trip for several reasons, its close to the airport with the 24 hour shuttle service, its has the club lounge where Orlando or Val have been there to make sure we are taken care of and make it an enjoyable stay,the rooms are always clean and comfortable...

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Thank Tildy1
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for visiting us again, we truly appreciate your Loyalty and Business. We are glad you'll had a wonderful experience once again, especially with the services of Orlando and Valerie. Your mention and appreciation of our staff is much appreciated. We will look forward to welcoming you'll back on your next trip, Sincerely, Joseph B

London, Canada
Reviewed 20 May 2015

We recently had a good night stay before a flight- service was very good and friendliness made us feel very welcome. We had a meal in the restaurant that met our needs and a great sleep- one of our favourite places to stay before a flight.

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1Thank Martha D
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Martha D, Although your stay was short, we are glad you'll had a good stay with us. Thank you for visiting us, and your mention of our good service and warm welcome is also very much appreciated. See you'll soon again, Sincerely, Joseph B

Niagara Falls
Reviewed 20 May 2015

We chose this hotel for an overnight trip and wanted to stay out near the airport. Our room was super clean, almost like new! Bathroom was a bit small but it did the job. We had a view of the planes coming in for landing that came right over our hotel, my son loved it! The pool was great, very...

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2Thank 21Roberto
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you truly for choosing to stay with us at our Sheraton and are glad you'll found our hotel to be perfect for your over night trip. So nice to know your son enjoyed the sight of planes landing. In fact quite many of our guests enjoy the sighting of planes from our swimming too. Overall we...

Hamilton, Bermuda
Reviewed 12 May 2015

This is a good hotel for one reason. Its convenient location to the airport. There are also good restaurants close by. But the rooms are average and the service is average. If your looking for an airport hotel for one night I suppose you aren't looking for anything fancy anyways so this hotel would be just fine.

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1Thank Jennifer G
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Jennifer G, Thank you for taking the time to share your feedback through Trip Advisor. We are glad you found our hotel conveniently located to the Airport and are sorry to hear you found our rooms and service to be average. We certainly will look forward to the opportunity to welcoming you back, assuring you of our great service...

Avondale, Arizona
Reviewed 12 May 2015 via mobile

I had a unexpected layover in Toronto due to Airline delays. The hotel is nice & clean. The shuttle driver from the airport was great very friendly & polite. Jason checked me in when I arrived. Jason was great very friendly with super customer service skills:). If I was here again I would stay here in the future.

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Thank travelermanPhoenix
Waterloo, Canada
Reviewed 10 May 2015

The organization I work for hosted a two day conference at this hotel. Overall the staff were excellent. However, I accidentally left behind a dress hanging in the closet of my hotel room and when I called the hotel to try and recover it, the staff were not at all helpful. I did get a call back yesterday to say...

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Helpful?
Thank Maureen M
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Maureen M, We are very sorry to hear of your disappointment. May I kindly request you give us a call at the hotel and connect with me directly as I would personally like to discuss on the Lost & Found Policy we have at our hotel. Looking forward to connecting with you, Sincerely, Joseph B

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: RM542 - RM1,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#27 Luxury Hotel in Toronto
#28 Family Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its an airport area so not much choice. out the back is golf course and airport.”
P2347PHdavew, 2 Apr 2017 | Read review
“Comfortable king size room, clean!”
glassart2017, 1 Apr 2017 | Read review
“"Even" numbered rooms are on the quieter side of the hotel.”
FamilyVonTrapp, 27 Mar 2017 | Read review
“Top floors would likely be noisier.”
jasond322, 16 Mar 2017 | Read review
“pick a room away from the outside of the hotel and something other than the first floor”
Meceebee, 14 Mar 2017 | Read review
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