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Sheraton Toronto Airport Hotel & Conference Centre

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#41 of 132 Hotels in Toronto
Certificate of Excellence
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Sheraton Toronto Airport Hotel & Conference Centre
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745 Reviews from our TripAdvisor Community

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Showing 718: English reviews
Canada
Reviewed 4 October 2014

I have stayed at this hotel quite a few times now for a quick layover at Toronto Airport. It has complementary airport shuttle at Pearson Airport Terminal 1 and 3 all day round. It has a good club lounge which has decent selections for breakfast and evening snacks. The rooms have great views for the area or the Airport runway,...

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Helpful?
1Thank JimmyTraveler2014
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to review us on Trip Advisor. We truly appreciate your feedback. We also take this opportunity to thank you for your Loyalty to our Hotel & Starwood Hotels & Resorts. Our sincere apologies if you found our Lobby to be unclean, this really took us by surprise. We assure our Public...

Toronto, Canada
Reviewed 2 October 2014

Had a great sleep at the Sheraton Toronto Airport hotel and Conference centre. the rooms are outdated and my first room smelt like smoke - room was changed without problem (even though they were sold out) Room was quite airplane noise was not an issue.

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Thank RoadWarriorTOR
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for appreciating our Sheraton Sweet Sleeper Bed. We are happy to announce that we are in the process of giving our hotel a refreshed look. We certainly will look forward to welcoming you back soon again, Sincerely, Joseph B

Manchester, New Hampshire
Reviewed 1 October 2014

Nice surprise over the other properties here in the immediate area where I normally stay. Rooms are current, bar is good but unfortunately, with huge conferences, they still have (3 from my count) a rather understaffed bar area. I ended up getting and taking my bill up to pay-the poor staff was darned near running to keep up. If the...

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Helpful?
Thank anton_new_england
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share with us your feedback following your recent stay with us. We truly appreciate and value your feedback. Please accept our Sincere apologies for falling short in our services at our Lounge area at the Restaurant. Our Food & Beverage team has ensured on maintaining our couteous and timely services...

Fort Erie, Canada
Reviewed 24 September 2014

Everything was fine til the fire alarm went off around 10 am...in the midst of getting ready to leave...we had to promptly exit building.....causing alot of rushing and stress. We had an event downtown which took us 2 hrs of public transportation to get to. So if u have to go downtown...stay downtown!

Review collected in partnership with Easytobook.com
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Thank Solotraveller6
Toronto
Reviewed 16 September 2014 via mobile

Clean hotel, good service, pets allowed. Checked in without a credit card with only a 50$ deposit, refunded upon check out. Checked in early (10/11 am) Plus got free parking (15$ value) without even asking. This was on a Friday and rate was 115$. Best deal around the airport IMO.

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1Thank BeeOneLove
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for Reviewing us on Trip Advisor, we are glad your stay with us was comfortable and within your expectations. Congratulations on being offered Complimentary Parking, guess that was a Bonus for you as you were the lucky one. We truly appreciate your business and we look forward to your visit soon again. Sincerely, Joseph B

Charlotte, NC
Reviewed 15 September 2014

Stayed one night at this hotel and used their "park and fly" offer; that is, stayed a night, and left our car in their lot during our trip. The shuttle bus runs every half hour, and was convenient for drop-off and pick-up. I was a bit concerned about airplane noise, as during the day the planes flew right over the...

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1Thank PoisonPrincess
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience of our hotel on Trip Advisor. We appreciate your feedback. We are so glad you had a good nights sleep and enjoyed the convenience of our hotel. We hope you've had an enjoyable trip. We look forward to welcoming you back, Sincerely, Joseph B

Montreal, Canada
Reviewed 7 September 2014

the Sheraton is just near the departure, perfect when you have a night over, there is a very good italian restaurant..And the best bed I ever slept in,., so when I transit in Toronto i enjpy my night stand...

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Thank ginettealary
Bracebridge, Canada
Reviewed 2 September 2014

We stayed at the Sheraton on Dixon Road for one night and I thought it was very nice. The staff were courteous, the rooms had great pillows and duvets. Even though you are across the road from the airport, you hear no planes.The restaurant/bar called Chop, next to the hotel, has the best food! Hotel Room Service for breakfast was...

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Thank 118Susan118
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us at our Sheraton, we truly appreciate your business. We are so glad your stay with us was successful and you found our hotel to be a nice place to stay at. We look forward to welcoming you back, Sincerely, Joseph B

montrea
Reviewed 1 September 2014

stayed for business. shuttle every 30 min. really nice staff. room very clean. great breakfast. only negative is due to construction access to gym blocked and u had to go outside to access the gym. it was not clearly indicated once u were there which door to use.

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Thank susana l
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Valued Guest, Please accept our sincere apologies for the inconvenience to access our Fitness Centre during the renovation of our first floor rooms. Overall, we are glad you had a comfortable stay with us. We truly appreciate your feedback through Trip Advisor. We look forward to welcoming you back, Sincerely, Joseph B

Ottawa, Canada
Reviewed 23 August 2014

This hotel is only a short distance from Pearson and very accessible by car with a lot of parking available. The exceptional staff from the front desk, to the restaurant and even the gift shop go out of their way to make you feel welcome. Even as the hotel is renovating its meeting space there was no sense or interruption...

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Helpful?
Thank Andrew B
Joseph B, Front Office Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review

Dear Andrew B, Thank you for sharing on Trip Advisor the wonderful experience you had at our Sheraton! We truly appreciate your acknowledgement of our Staff, Facilities and our Service. Overall, we are so happy that your experience was a great one. We look forward to Welcoming you back, Sincerely, Joseph B

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Staying in Etobicoke

Neighbourhood Profile
Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 

Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Address: 801 Dixon Rd, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Region: Canada > Ontario > Toronto > Etobicoke
Price Range: RM513 - RM1,053 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Toronto Airport Hotel & Conference Centre 4*
Number of rooms: 249
Reservation Options:
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Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Toronto Renaissance
Hotel Style:
#27 Business Hotel in Toronto
#28 Family Hotel in Toronto
#29 Luxury Hotel in Toronto
#45 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Toronto Airport Hotel & Conference Centre staff and other travellers.
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Questions? Get answers from Sheraton Toronto Airport Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Chose runway view”
 of 5 bubbles terreym2014, 23 Oct 2016 | Read review
“Good accessibility, clean views”
  • View from the room
 of 5 bubbles 691renef, 22 Oct 2016 | Read review
“Pick the ground floor, its closer to the pool”
 of 5 bubbles 490heatherz, 3 Oct 2016 | Read review
“All rooms are renovated and very good. ”
 of 5 bubbles 288asm, 30 Sep 2016 | Read review
“Get everything in writing.”
 of 5 bubbles Quarrell, 23 Aug 2016 | Read review
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