Service is poor. No one breaks a smile at reception. Issues checking in. Room is insanely small and gross. Parking is off site and no elevators. Rooms and hallways smell... book elsewhere, you won't regret it.
11 - 15 of 328 reviews
The front desk treated us like absolute garbage, never have we been treated like this before and we are avid travelers. Front desk even called the room to start an argument after head office contacted them with my complaint. Parking is a good 7 minute...More
Disgusting!!! The carpet is dirty. The rooms are super small and filthy. The neighborhood is bad. The Vietnamese dude from the night shift is passive aggressive not willing to help. You can only imagine what type of people usually spend their night there and how....More
"Rooms on the west side will be a little less noisy as they are not directly on Roncesvalles."