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The Ritz-Carlton, Toronto

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1,190 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Calgary, Canada
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed yesterday NEW

My husband's firm is a promotional client and generally we ask for an upgrade upon our arrival at which we would be pleased to pay extra for because I'm a very light sleeper and I study all day thus particularly fussy. I was told because I used a third party to book our reservation that this could not be achieved... More 

Helpful?
Thank turnbsy
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Went to Toronto during thanksgiving weekend with my family. The hotel's location is unbeatable. Within walking distance to all the downtown attractions such as CN tower, Aquarium, Rogers Center, etc. Hotel service was excellent, especially the guest relation team which took great care of our kids at the Ritz Kids Culinary experience program. They had great fun making pizzas with... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
1 Thank Peter L
Hamilton, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW via mobile

Fantastic massage, probably the best massage I've ever had (and I like massages). It's pricey and they will try to up sell you once you're in the spa for a massage but it's well worth it. The lounge area was warm and cozy and I could have spent all day there (wish I'd had more time). I live in downtown... More 

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2 Thank Ashley D
Bronxville, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

2nd time I've stayed here. Fantastic staff and great downtown location. Room had good plug access and a decent bathroom. I'd like to see more of a coffee place available in the lobby, but the complimentary tea was nice. I would stay here again.

Helpful?
1 Thank QualitySpotter1
London, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 days ago NEW

I have been switching more of my stays to this hotel as I travel constantly to Toronto for work. This is mainly as they have such well rounded customer service. There was an issue on the floor I was staying with a guest smoking, not the hotel's fault at all, and they really were kind in trying to solve it... More 

Helpful?
1 Thank OctM
Toronto, Canada
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 days ago NEW

I absolutely love The Ritz Toronto. I love the ambiance, decor, service, spa and restaurant. Once you walk in- the service is out of this world. The manager will introduce himself, the staff will wish you a happy birthday. Everything was wonderful during my weekend stay. Any excuse to go back! 5/5

Helpful?
1 Thank gloria_flowers3030
Calgary, Alberta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Gorgeous hotel. Beautifully appointed rooms. Amazing beds and pillows. Wonderful service. 5 star experience. Good location close to wide variety of entertainment. Food was superb. Everything there is pricy, but they do go the extra mile to earn every dollar

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
1 Thank daveandstephanie2016
Fredericton, Canada
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 days ago NEW

I have stayed here a few different occasions. Service levels and room quality are excellent. Great views for the CN tower from some rooms This is a beautiful hotel located in the downtown core of the city I would highly recommend staying here

Helpful?
2 Thank sheldon a
Romsey, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago NEW

Stayed at the Ritz-Carlton for a 5 day trip to celebrate our anniversary. This hotel provides an exceptionally friendly and professional service. The location is very central with everything in town easily accessible. The rooms are clean and up to date. We booked a room with "Club access" which turned out to be excellent value for money. Basically it gives... More 

Helpful?
2 Thank Traveller1234_11
Toronto, on
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 week ago

The Ritz Toronto is a very nice hotel Great bar with fabulous drinks. Very friendly staff. Rooms were very nice but I expected them to be more spacious and a tad more luxurious. Overall it was a nice property but not sure if I would stay again if I want a higher end hotel downtown.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
1 Thank lisalisa77

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Toronto’s most centrally located AAA Five Diamond award winning hotel, The Ritz-Carlton, Toronto welcomes guests to the heart of Canada’s most culturally diverse city. Just steps from the city’s financial district and cultural attractions, the luxury hotel offers views of the CN Tower, Lake Ontario and downtown Toronto. Featuring Canada’s only cheese cave at TOCA Restaurant, an outdoor terrace at DEQ, and the #1 Hotel Spa in the world, The Ritz-Carlton, Toronto offers an oasis in the heart of the city. ... more   less 

Additional Information about The Ritz-Carlton, Toronto

Address: 181 Wellington St W, Toronto, Ontario M5V 3G7, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: RM1,307 - RM3,050 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Toronto 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Ritz-Carlton Toronto Hotel Toronto
Hotel Style:
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#5 Business Hotel in Toronto
#5 Family Hotel in Toronto
#5 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Toronto staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High up for views”
 of 5 bubbles OctM, 1 Dec 2016 | Read review
“CN Tower great view and the water”
 of 5 bubbles Janhutchinson, 14 Nov 2016 | Read review
“Pay the extra for the Executive Floors”
 of 5 bubbles 11Scout123, 6 Nov 2016 | Read review
“High floors facing the lake”
 of 5 bubbles selsay, 3 Nov 2016 | Read review
“This is the Ritz Toronto - all rooms are great. Although a view of the lake and CN Tower is quite pleasing to the eye!”
 of 5 bubbles lbourgon, 2 Nov 2016 | Read review
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