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Isabella Hotel and Suites

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Isabella Hotel and Suites
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310 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Brasilia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We shouldn't call this a hotel. To start the worst 2 days of our trip: the room they gave us was so small I couldn't fit in, not to mention the bathroom: in order to sit on the toilet I had to fit my legs under the sink (I am a small and thin person. Can't imagine a big guy... More 

Helpful?
1 Thank Carol S
Montreal, Canada
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

It's hard to get a hotel room close to downtown for a good price, so this place is a rare find. The check-out was fast, room clean, everything was ok. Only a few little things bugged me: the check-out staff are not very friendly, bad smell on the elevator, and terrible service while getting by bag back from the luggage... More 

Helpful?
Thank Sunny_g1234567890
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago via mobile

Booked a couple of rooms with friends. Nothing fancy. Clean. Comfy bed and linens. Grabbed a banana and stale muffin for breakfast. No major complaints. Not the best area at night if you're not from the city. We were only headed to a party down the street. Subway is a 5 min walk. Would recommend for a short, 1-2 night... More 

Helpful?
Thank jenchad2014
Minneapolis, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016

I have stayed at this hotel three times in three years and am finally getting around to writing a review. The first year I had the biggest room. It was not huge but was a decent size. The hallway was cooler than the room itself but there was a fan already running when I entered. The temperature in the room... More 

Helpful?
Thank Jillski-7
Hamilton, Bermuda
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 October 2016 via mobile

Not the cleanest, had trash in the lift and the lights were hanging out. Aircon didn't work in our room and bed was sloping badly. Was moved to another room which was much better. Good value for money and friendly service from most of the staff.

Helpful?
Thank John76G
Edinburgh, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016

Good location but very small rooms- it was a double room but very little space; there was tiny window in the corner! The lift was very small too- 2 adults with luggage could barely fit it. Breakfast was ok but not much space to eat breakfast.

Helpful?
Thank Izabela_UK
IsabellaHotelToronto, Guest Relations Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Our Double rooms are indeed the smallest in size. The front desk will be happy to upgrade the room for an extra charge based on availability. The outside patio is also open for our guests to enjoy their breakfast. Thank you for taking the... More 

Level Contributor
10 reviews
3 hotel reviews
Reviewed 30 September 2016

Not a bad hotel but the lift was very ropey and broke down but probably repaired overnight. Very clunky. Room was good with queen bed, usual furnishings, fridge etc. the shower leaked all over the bathroom floor, which necessitated a change of mat daily. Bed, comfy, but very close to the wall on one side and I kept hitting my... More 

Helpful?
Thank Fran D
IsabellaHotelToronto, Guest Relations Manager at Isabella Hotel and Suites, responded to this review

We are sorry to hear that you did not have a very pleasant experience. We are constantly working on improving our interiors and solving the maintenance issues immediately to ensure better service. We sincerely apologize for the inconvenience caused by the elevator. It the one major maintenance issue the hotel has and we are closely working with the elevator company... More 

Belo Horizonte, MG
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016 via mobile

The hotel was OK, good location and cleaning. Room also good. The breakfast was too much simple and repetitive, could be better. But something very bad for us happened: we forgot two books and some papers in a drawer when we left. In the same day we called and sent email telling that and asking them to keep our stuff,... More 

Helpful?
Thank Roberto A
IsabellaHotelToronto, Guest Relations Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. We apologize for not storing your belongings safely. Our staff might have taken your books to be a part of the Hotel's collection. If we were informed immediately, we would've have definitely stored your papers safely. We always have our guests leaving behind unwanted... More 

Silver Spring, Maryland
Level Contributor
195 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 September 2016

My wife and I stayed here 3 nights to see the sights of center city; Art Gallery, Eaton Center, Allan Gardens, Royal Ontario Museum, and HarborFront. Our upper floor queen had a comfortable bed, desk with 1 chair, small wardrobe, refrigerator, tea/coffee, and outfitted bathroom with nice simple hot shower. Everything you need in a small well organized space. Breakfast... More 

Helpful?
1 Thank Gene J
IsabellaHotelToronto, Guest Relations Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Thank you for taking the time to write the review. We really appreciate it and would love to have you back!! :) More 

Level Contributor
8 reviews
Reviewed 13 September 2016 via mobile

Fascinating building with some similarities to buildings in Paris. Of course nothing will ever match the opulence of Versailles. A great collection of artifacts. We did not use the personal Guide system ; the in-room information sheets were quite good.

Helpful?
Thank rundmc-Toronto
IsabellaHotelToronto, Guest Relations Manager at Isabella Hotel and Suites, responded to this review

Thank you for staying with us. We are glad to hear that you enjoyed your stay. Thank you for taking the time to write the review. We really appreciate it and would love to have you back!! :) More 

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Staying in Downtown

Neighbourhood Profile
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast

Additional Information about Isabella Hotel and Suites

Address: 556 Sherbourne St., Toronto, Ontario M4X1L3, Canada
Region: Canada > Ontario > Toronto > Downtown
Price Range: RM329 - RM667 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Isabella Hotel and Suites 2*
Number of rooms: 39
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Also Known As:
Isabella Hotel Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Isabella Hotel and Suites staff and other travellers.
4 questions
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Hamburg, New York
over a year ago

See all questions (4)

Questions? Get answers from Isabella Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very small rooms”
 of 5 bubbles Izabela_UK, 2 Oct 2016 | Read review
“Upper floor in back for quiet.”
 of 5 bubbles 291genej, 13 Sep 2016 | Read review
“Ask for one back from the street.”
 of 5 bubbles Sally-1309, 8 Sep 2016 | Read review
“Stroll around for a better dining experience.”
 of 5 bubbles puchi2014, 29 Jun 2016 | Read review
“deluxe room”
 of 5 bubbles kheyyogi, 11 Apr 2016 | Read review
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