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The studio / suite we stayed in was lovely and the staff were very friendly and helpful, however, we were very confused by the breakfast that is offered to guests. After reading lots of reviews we decided to go for breakfast early to avoid the...More
Room 808 for 4 nights starting 6/8. First morning I went to the front desk because the phone was not working in our room. Nothing was done about it so the next morning I again informed the front desk. Again, nothing done. The third morning...More
Response from ri_gm_yyztd, General Manager at Residence Inn Toronto Downtown/Entertainment DistrictResponded 1 week ago
Dear Valued Guest
Thank you so much for staying with us and for taking the time to provide us with your feedback.
Our sincere apologies for frustration and rest assured your comments have been noted and addressed with the department
concerned. Your satisfaction is important...More
My partner and I stayed at the Residence Inn for a few days around Memorial Day and I must say that I was impressed! The location is good, short walking distance to bars and restaurants. The room or should I say suite, was good sized,...More
We were in town for a Yankee/Blue Jay game and wanted to be in walking distance to the Rogers Centre, CN Tower and Ripley's Aquarium and this hotel is perfectly placed. As other reviewers mentioned, the customer service is top notch. Special kudos go to...More
Response from Taylor N, Manager at Residence Inn Toronto Downtown/Entertainment DistrictResponded 1 week ago
Dear valued guest,
Thank you so very much for taking the time to complete this wonderful review about Roberto and our "top notch" customer service. We do read all reviews and this truly means a lot. We will certainly make sure this nice review is...More
Great hotel in great location but the service is the reason I'm writing this review. Hands down I would give this hotel a 5 star rating for service. From the minute we arrived to the minute we checked out staff were friendly and helpful and...More
Response from Karen H, General Manager at Residence Inn Toronto Downtown/Entertainment DistrictResponded 3 weeks ago
Dear valued guest
Well it doesn't get any better than five out of five!! Woo, hoo you have made our day and we
hope you and your family can visit us again soon! We thank you for your loyalty as a very
valued rewards member!...More
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe
Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Response from ccrosthwaite | Reviewed this property |
There is no shuttle from the Pearson Airport. Easiest way is to take the UP Express train from the airport to downtown. It's $12 one way. It's a comfortable ride with free WiFi, best of all no traffic jam on the 401. Once... More
There is no shuttle from the Pearson Airport. Easiest way is to take the UP Express train from the airport to downtown. It's $12 one way. It's a comfortable ride with free WiFi, best of all no traffic jam on the 401. Once downtown, you can walk to the hotel or take a cab. It's about 15-20 minute walk. Easy to do depending on how much luggage you have.