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Sunbridge Hotel & Conference Centre Downtown Windsor

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Traveller (57)
Room & Suite (35)
Dining (8)
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Overview
  • Excellent32%
  • Very good28%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
“the holiday inn”(41 reviews)
“downtown windsor”(20 reviews)
“ihg member”(3 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)
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All reviewsthe holiday inndowntown windsorihg memberhotel restaurantfront desk stafflower levelrestaurants and barslate at nightair conditionerfitness roombeds were comfortablethe riverwater frontrooms are largeambassador bridgenice roomtunnel
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11 - 15 of 231 reviews
Reviewed 31 August 2017

Nice location in Downtown Windsor. Lots of places to eat and meet with friends within walking distance of the hotel. Bring ear plugs though. Lots of road noise from people cruising the streets at all hours of the night.More

Thank MrMikeOshawa
Response from IHGService, Guest Relations Manager at Sunbridge Hotel & Conference Centre Downtown WindsorResponded 15 September 2017

Hello MrMikeOshawa, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs. However, I understand that your stay was not 100% satisfactory due to the noise challenges. I apologize for any inconvenience this may...More

Reviewed 28 August 2017

Stayed here for a couple of nights. It is very close to the border service where people enter after getting off the bus from Detroit. For a downtown hotel, I thought the price was reasonable. The hotel doesn't look all that new, but doesn't look...More

Thank tedkirby
Response from HIWINDSOR, Front Office Manager at Sunbridge Hotel & Conference Centre Downtown WindsorResponded 3 September 2017

Dear tedkirby, Thank you for taking the time to leave us a review from your stay. I'm sorry to hear that your time with us did not give you the best nights sleep. You are correct that being a downtown hotel, right on the main...More

Reviewed 18 August 2017 via mobile

Very old outdated hotel. The furniture in the rooms were old and outdated. I felt like we had rented a cottage. Small bathroom. Parking was strange and awkward. Ladies at the front desk were extremely friendly, funny and helpful. Great staff. Hotel restaurant wasn't open...More

Thank Nikechik
Response from HIWINDSOR, Front Office Manager at Sunbridge Hotel & Conference Centre Downtown WindsorResponded 19 August 2017

Dear Nikechik, Thank you for your kind review! We always appreciate hearing back from our guests. I would like to let you know that we are currently scheduled to begin renovations later this year, and are looking forward to a fresh, updated hotel soon. I...More

Reviewed 18 August 2017

This hotel, priced at $160 a night on a Monday, is a complete money-grab when taking into consideration the terrible service, the dirty rooms, the outdated everything, and the crap parking situation. The hotel is in desperate need of a true renovation. The beds are...More

Thank Karly V
Response from HIWINDSOR, Front Office Manager at Sunbridge Hotel & Conference Centre Downtown WindsorResponded 19 August 2017

Dear Karly, Thank you for taking the time to leave us a review from your stay. I would like to first offer my sincerest apologies that your room was not up the highest cleanliness standards. I have shared these comments with the Housekeeping team, so...More

Reviewed 16 August 2017

This Holiday Inn is dated and really needs an update. Not just decorating but a whole redo. staff are accommodating, restaurant was OK for breakfast. Noisy street noise and air conditioning unit.close to the river walk way which is a nice diversion.More

Thank krof
Response from HIWINDSOR, Front Office Manager at Sunbridge Hotel & Conference Centre Downtown WindsorResponded 19 August 2017

Dear Krof, Thank you for taking the time to leave us a review from your stay. You are correct that our hotel does need some updating, and we are happy to say that we are currently scheduled to begin renovations later this year. We are...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Heated pool
Details
Price range
US$112 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (35)
Dining (8)
Pool & Beach (3)
Questions & Answers
Ask a question
mklme
4 March 2017|
AnswerShow all 3 answers
Response from SunbridgeWindsor | Property representative |
Hi mklme, Unfortunately, the only mode of transportation is a taxi or city bus from the train station. From downtown Detroit, there is a tunnel bus and from Detroit airport we do use a taxi service for a flat fee. Hope... More
1
Vote
Dondilay
1 February 2017|
AnswerShow all 2 answers
Response from SunbridgeWindsor | Property representative |
Hi Dondilay, Being a full service hotel, we do not offer free breakfast. However, we do have some great breakfast packages available for our on site restaurant.
0
Votes
Room Tips
"All rooms are disgusting"
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"Clean Rooms, Great Customer Service!"
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"Maybe get a room not facing the street."
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"Don't face the main street."
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