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Comfort Suites Downtown

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142 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Toronto, Ontario, Canada
Reviewed yesterday NEW

Quaint little hotel, very quiet and the service here is very good. Room was large but dated but still comfortable .. the bed was super comfy. . Coffee machine in room, and if you need more capsules they will bring them up to you . Not a bad small breakfast included , All in all not a bad spot for...

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Helpful?
Thank Fiumes61
Fort Wayne, Indiana
Reviewed 2 days ago NEW

This hotel is a good option for casino goers, and close to the tunnel. It could use some updating in the main areas, but the rooms were very clean and comfortable. Several places are within walking distance to grab a snack or bite to eat. The area itself is not too upscale, but this hotel chain always does a great...

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Helpful?
Thank DenValDoug
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. We are pleased that you found our location convenient to your travels. We are entering a major renovation that will see updates to all aspects of the hotel including a new fitness room. We look forward to having you stay with us again and check out the new Comfort Suites.

Reviewed 2 weeks ago via mobile

Crossed the river to watch the Lions play on Thanksgiving Day. The location was great and we discovered a whole new area heading down Wyandotte Street - Walkerville and Rivertown! You can walk to the casino and Ouellette St. It's all suites and the room was great! Plus plenty of free parking.

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Thank sue p
Justin B, General Manager at Comfort Suites Downtown, responded to this review

thank you

Manchester, NH
Reviewed 2 weeks ago

Very nice mid-range hotel. The location is very convenient and seemed safe. Very close to the Detroit-Windsor tunnel, near Caesars Windsor casino and the riverwalk. Lots of neighborhood stores and restaurants are very close, and it's a short drive if you want something like a chain restaurant or a big shopping center. The staff is very welcoming and friendly. The...

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Helpful?
Thank coaster8
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, you have described our hotel perfectly. We look forward to having you stay with us soon and check out our newly renovated room which we look forward to having completed during th first three months of 2017. Thank you again.

Toronto, Canada
Reviewed 11 October 2016

Booked a room in this hotel last minute while visiting Detroit. This was our second time in this hotel after previous stay in 2014. The hotel exceeded our expectation in terms of cleanliness, comfort and friendliness of the staff. We liked the standard breakfast buffet that included hot omelet, coffee, selection of juices, the waffle making machine etc. The location...

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Helpful?
Thank baal2000
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

hunstville AL, United States
Reviewed 21 September 2016

I stayed here after business in Michigan as a base of operations for visiting Point Pelee National Park (about an hours drive east). The first night was paid for by my employer, the 2nd night I stayed on my Choice Privileges Points. Of the several Choice properties in Windsor the reward level (10k points) was considerably better (lower) and the...

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Helpful?
Thank Steven R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Ottawa, Canada
Reviewed 19 September 2016

Check in was friendly and efficient. The room was acceptably clean but showing signs of age: the carpet had a strip that was repaired with a rubberized product that feels strange to step on, there was staining on the ceiling and the giant green Jacuzzi was dripping water all night. (Yes, the room had a giant green hot tub in...

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Helpful?
Thank Matt_Vee
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Ontario, Canada
Reviewed 16 September 2016 via mobile

This hotel was nice and clean. The staff was all very friendly and rooms perfectly fit the descriptions. This hotel is on the edge of a sketchy neighborhood, but only by a block. It is a short walk to everything from here. Where you catch the tunnel bus is about 1km and Oulette street restaurants & bars are less than...

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Helpful?
Thank smile2000star
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments. We are glad to read that you had an enjoyable stay and that breakfast was just what you needed to start your day. We look forward to having you stay with us again.

Toronto, Canada
Reviewed 16 September 2016

this is a good hotel if you are going to a show at casino very close 5 min walk with free parking and breakfast . staff at this hotel is like night and day , jay at the desk is excellent , Wayne the maintenance man is very friendly and efficient, then you have andrew that works midnight's very rude...

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Helpful?
Thank powerm557
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you enjoyed your breakfast and found our location convenient for attending shows at Windsor Casino. I will forward your comments onto Wayne and Jay. Thanks again for travelling and we look forward to having you stay with us again.

Reviewed 9 September 2016 via mobile

When you first drive up to the front doors, the area in which the hotel is located in can seem as some have previously described as "sketchy". However once you enter the lobby it is quite nice. There is an updated breakfast area with complementary hot fresh coffee and fruit water made each day, an updated and clean washroom and...

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Helpful?
Thank nacho_man10
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Nacho_man10 Thank you for taking the time to complete the tripadvisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We provide a home away from home experience to all our guests. We are located in the heart of beautiful Downtown Windsor offering you fast access to all the local attractions. Casino Windsor, Dance Clubs, Detroit Tunnel, WFCU Arena, Windsor Spitfires, Tiger Games, NEW ADVENTURE BAY WATER PARK, Shopping District and many local restaurants and wineries. All of our rooms come with fridge, microwave, coffeemaker, local calling, FREE WIFI and Hot Breakfast. We offer Guest Appreciation Nights throughout the week. Pets are welcome at a cost of $25.00 per pet/per stay. $5.00 per pet is donated to the Windsor Humane Society. Cash and Debit payments will require a $250.00 Deposit and Photo Identification. Hotel is Smoke Free. ... more   less 

Additional Information about Comfort Suites Downtown

Address: 500 Tuscarora St, Windsor, Ontario N9A 3M2, Canada
Region: Canada > Ontario > Windsor > Walkerville
Price Range: RM355 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Downtown 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Suites Downtown Hotel Windsor
Comfort Suites Windsor
Windsor Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
2 questions
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Windsor, Canada
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a top floor room away from the elevator”
 of 5 bubbles Fiumes61, 9 Dec 2016 | Read review
“The choice hotels points rate is a good deal for a larger suite. The presidential suite 316 view is onto the garbage pickup area.”
 of 5 bubbles baal2000, 11 Oct 2016 | Read review
“Higher floors are good”
 of 5 bubbles fuzeee, 16 Mar 2016 | Read review
“The room was very clean and exessible to the parking lot.”
 of 5 bubbles 229connie, 20 Jan 2016 | Read review
“Just ask the front desk.”
 of 5 bubbles psychicone, 20 Jan 2016 | Read review
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