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Best Western Plus Waterfront Hotel

Expedia.comUS$88*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$93*
US$88*
US$93*
US$88*
US$93*
US$88*
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Best Western Plus Waterfront Hotel
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712 Reviews from our TripAdvisor Community

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Showing 698: English reviews
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Toronto, Canada
Reviewed yesterday NEW

The bed was super comfortable. The room was clean...not luxurious, but very adequate. The little bar was great! The front desk staff very helpful. I could only stay 1 overnight but would have gladly stayed longer to check out the rest of the facilities. It was a great location for an event at St.Clair College for sure!

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Helpful?
1Thank Michelle R
Brighton, Michigan, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed here on a Thursday night after a concert. Check in was friendly, fast and efficient. Parking in the garage behind the hotel across the street was convenient. We had a king bed room, which was very spacious, clean and well decorated. Our room view was downriver looking at the bridge, and possible to look as far east as Cobo....

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Helpful?
1Thank egraetze
About Hotel's Favourite Review
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for taking the time to share your experience and write such a positive review of our hotel. I really appreciate all of your kind words and we look forward to welcoming you back!

Toronto
Reviewed 3 days ago NEWvia mobile

As a platinum member of BW rewards it is my first option everytime we travel whether it's just us family or the whole gang which approx. min. of 5 rooms. We were at Windsor for a family fishing trip. We arrive so early Thursday morning and it was a rainy weather, called the hotel to find out if we can...

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Helpful?
1Thank justloveitlaine
Redmond
Reviewed 3 days ago NEW

This is a fairly high-priced hotel, but the heat/cool unit is what you find in some $35-per-night roadside dump. You have to constantly MANUALLY change it from heat to cool to fan. No fan exhaust in the bathroom. No microwave in the room. No hot tub by the pool. The lounge/bar is almost never open. 3 of the 7 nights...

Review collected in partnership with Best Western
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Helpful?
1Thank B2539UTjamesp
Waterloo, Canada
Reviewed 4 days ago NEW

Was impressed with the service of the Front Desk staff. Even the suggestion as to who we should order a pizza from was an excellent recommendation. The view we had of the Detroit River and the Detroit skyline was impressive. The breakfast they offered was not your traditional bagels, muffins and fresh fruit, but was an excellent hot breakfast of...

Review collected in partnership with Best Western
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Helpful?
1Thank I3766EHronr
Kitchener, Canada
Reviewed 5 days ago NEWvia mobile

Stayed at this hotel earlier this week when we were in Windsor for the Memorial Cup. Checked in around 5pm and my only complaint would be that the process was slow. The desk staff were extremely nice and friendly. I had booked the room via hotwire and they had reserved a wheelchair accessable room. The man who was checking us...

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Helpful?
2Thank Kelly G
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you Kelly for the great review and we look forward to welcoming you back. Kind Regards, Moe Razak General Manager

London, Canada
Reviewed 5 days ago NEW

Checking in was very pleasant, and there is an ample canopy at the front of the hotel lobby. I would recommend taking your time to fully unload there, as the parking for the hotel is across the street from the rear of the building. I only had a backpack, which was fine for me, but if you forget something heavy,...

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Helpful?
2Thank Matt I
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for the kind words Matt and i am glad to hear you enjoyed your stay with us. We look forward to welcoming you back next time your in Windsor. Kind Regards, Moe Razak General Manager

Canada
Reviewed 6 days ago NEW

Hotel has fantastic views of the river, good wifi, and large, nicely decorated rooms. We had been thoroughly enjoying our stay until we encountered their unpleasant bartender and had difficulties sorting out parking issues with the front desk staff. If staying at this location, avoid the lobby bar!

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Helpful?
1Thank CAN6574
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for your review and i am sorry to hear you didn't have a pleasant stay with us. Do reach out to me at the hotel to discuss the issues and i look forward to speaking with you soon.

Mississauga, Canada
Reviewed 1 week ago NEW

Overall good. Rooms are relatively clean and tidy. The internet is reliable and fast. The quality of products is good. Missing a microwave and a safe. I Expect a better quality breakfast and free parking for the price I paid per night.

Review collected in partnership with Best Western
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Helpful?
1Thank 920silah
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you for your review and for helping us improve.

Toronto, Canada
Reviewed 1 week ago

Hotel is in a prime location close to all downtown amenities. Casino is within walking distance and view and access to lakefront parks, walks and bistro is excellent. However the hotel is now looking and feeling tired and aged. Rooms need to be upgraded

Review collected in partnership with Best Western
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Helpful?
Thank Mark R
BEST WESTERN PL... D, General Manager at Best Western Plus Waterfront Hotel, responded to this review

Thank you Mark for the review. We do have a great location and we are in the process of completing the upgrades for all guestrooms. I do appreciate your feedback and we hope to see you soon. Kind Regards, Moe Razak

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about Best Western Plus Waterfront Hotel

Address: 277 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Region: Canada > Ontario > Windsor
Price Range: RM460 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus Waterfront Hotel 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Waterfront Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best value, ask for a view facing Detroit.”
matti856, 25 May 2017 | Read review
“Lake view!!!!”
jamiesC2976TP, 17 May 2017 | Read review
“The 11th floor offered the best view.”
Jake12242016, 16 May 2017 | Read review
“some rooms had the sink vanity separate from shower.”
sunchaserChicago_il, 15 May 2017 | Read review
“Likely the rooms facing Downtown Detroit”
  • I had good view of the river and also of the Ambassador Bridge not to Downtown Detroit. It was n
KrishnadasSanthosh, 17 Apr 2017 | Read review
5 of 5
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US$88* /night
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Prices are for 1 room, 2 adults
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