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BEST WESTERN PLUS Waterfront Hotel

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635 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Waterfront Hotel
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Showing 621: English reviews
Reviewed 5 July 2016

What was initially built as a Hilton Hotel in the 80's, this hotel has nicely renovated rooms from past Hotelier with much needed and updated Lobby area. Don't expect a lot of frills but all rooms are a decent size with incredible views. The breakfast included is nothing to write about but good for a quick nibble before you head...

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Thank Noel H
Niagara Falls, Canada
Reviewed 4 July 2016

We stayed here for 2 nights for a family getaway and we had 2 rooms with outstanding views, ample and generous space, and we will visit again. I was very satisfied with the customer service and the breakfast was thoroughly enjoyed by my family.

Review collected in partnership with Best Western
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Thank Kerry P
Windsor, Canada
Reviewed 2 July 2016

Needs a lot of improvement. Staff needs to be well trained about hotel's reward promotion. The breakfast is EXTREMELY disappointing. Although there were good things like comfortable beds and pillows, the hotel lacks many of the 'Plusses' it tries to sell to consumers. But Windsor doesn't have a lot of hotel options, some other chains are building new properties. Perhaps...

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1Thank Marcos C
Windsor, Canada
Reviewed 30 June 2016

Good place to stay if on business. Comfortable bed, clean room, clean bathroom. While not a 5 star hotel, it nevertheless hits all the bases I care about when travelling on business. Parking is a bit inconvenient as you have to park in the parking garage across the street which makes carrying things just that much more difficult.

Review collected in partnership with Best Western
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Thank Ann E
Detroit, Michigan
Reviewed 29 June 2016

Had never stayed here before but had an extremely nice stay. Came from Detroit to watch Fireworks from the Canadian side of the river with 2 young men. We had a great visit. The location was perfect for watching from the room or going outside. The staff was warm and friendly. Everyone was in a warm spirit. Will definitely return...

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Thank Charlene S
Las Vegas, Nevada
Reviewed 29 June 2016

The room was nice, clean, comfortable. Had to pay for parking. Did have a view of the river looking south. Usual hotel breakfast. We were there for the annual Ford Motor Co. Fireworks display. Great location for the fireworks.

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Thank Richard D
Kitchener, Canada
Reviewed 28 June 2016

It was my 55th birthday coming up and so I decided to treat myself to a mini vacation. I booked a junior suite at this hotel because I love being so close to the water plus I love watching the ship traffic. Check in was very fast and efficient and I was up to my room in no time. The...

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Thank Geoff M
United States
Reviewed 25 June 2016

This brand new hotel has large, clean, well-appointed rooms and has a gorgeous panoramic view of the Detroit River and the Detroit skyline. You are in the heart of the city of Windsor and near three beautiful gardens. The hotel restaurant is not yet open, but will be a wonderful addition. The breakfast buffet is a nice amenity. I highly...

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Thank Sandy D
Kitchener, Canada
Reviewed 24 June 2016

Great location for taking the bus to Detroit Tiger games. Rooms are clean and comfortable and free WiFi is appreciated. Parking lot is motorcycle friendly and safe. The 200 word min limit if frustrating for this review because I said it succinctly above.

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Thank kar2013
Mississauga, Canada
Reviewed 24 June 2016

Hotel is located at very good location and every room has river view which is very beautiful and soothing. Hotel is very neat and clean and the staff is very courteous. If I visit Windsor again, I would prefer to stay in this hotel.

Review collected in partnership with Best Western
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Thank Tariq B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Waterfront Hotel

Address: 277 Riverside Dr W, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Region: Canada > Ontario > Windsor
Price Range: RM444 - RM812 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Waterfront Hotel 3.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Waterfront Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else. If I could rate zero I would! Staff do care and obviously cut corners. Zero rating not available!”
  • hair everywhere
  • sticky matter on bathroom door
  • carpets and baseboards
  • vanity mirror
  • underneath the bed
  • toilet handle
  • underneath the bed
 of 5 bubbles Z2967VWannaz, 24 Mar 2017 | Read review
“Riverside on the 18th floors offers a pretty view”
 of 5 bubbles mledanielle, 21 Mar 2017 | Read review
“Pick a room with a view of the river.”
 of 5 bubbles , 3 Mar 2017 | Read review
“Loved our room facing the water, beautiful view.”
 of 5 bubbles tinag398, 28 Jan 2017 | Read review
“river side full river/skyline view”
 of 5 bubbles HonestAbeOntario, 27 Jan 2017 | Read review
5 of 5