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All reviewsla cage aux sportsfront desknice hotelnice size roomdecent indoor poolbanging doorssports bar attachedwalking distanceshopping centrekeurig coffee machinerecommend this hotelfree parkinglarge mallvery pleasant stayrooms are comfortablebusiness tripupon check
The hotel itself is okay. Lots of parking and across the street from an amazing, gorgeous mall. However the rooms are small and the fixtures outdated. And the govt rate is tricky to get. My bf booked online with the govt rate....he was asked for...More
1 Thank Pamela C
Response from GMHILAVAL, Guest Relations Manager at Holiday Inn Laval MontrealResponded 3 March 2018
Hello Mrs Pamela C,
First of all, thank you for the time taken to comment your last stay.
We are very for any inconveniences that happened during your stay.
Indeed, the government rate is very narrow in our procedures. The police department on other provinces...More
Standard hotel room with very comfortable beds and pillows (they were changing the pillows in all rooms throughout the hotel while we were there). Bathroom is a bit dated. Difficult to have hot water for the shower. Nice pool and restaurant within the hotel. Great...More
Response from GMHILAVAL, Public Relations Manager at Holiday Inn Laval MontrealResponded 14 February 2018
First of all, thank you very much for taking the time to review our property.
Thank you for sharing your stay and also your comments. It help us to improve our overall guest satisfaction. We truly appreciate your positive feedback.
Looking forward to...More
Great Staff, nice size room, The Cage right next door is a very big plus! The bed was very comfortable and large. The ac unit was a little loud but not really an issue. The Front desk staff was awesome and attentive. ++More
Thank Loouis S
Response from GMHILAVAL, Guest Relations Manager at Holiday Inn Laval MontrealResponded 24 February 2018
Hello Mr Loouis S.
Thank you very much for the time taken to review our property on your last stay with us.
We are very pleased to hear that you enjoyed every aspect of your stay and also for sharing your comments.
We really appreciate...More
It was a clean hotel, very convenient location if you wish to do some shopping at Carrefour Laval, good breakfast served in the restaurant attached to the hotel. Friendly staff and free parking. We would return.More
Response from GMHILAVAL, Guest Relations Manager at Holiday Inn Laval MontrealResponded 30 January 2018
Thank you for chosing our hotel for your last stay.
We truly appreciate the time that you took to review our property.
Thank you very much for such a positive feedback!
Looking forward to accomodate you in the near future.
Could not believe the poor shape this hotel was in. Hotel room reeked of stale cigarette smoke (I was in a non-smoking room). Carpet was frayed - looked like it hadn't been changed since the late 70's. Bathtub clogged when trying to take a shower....More
Thank Liz W
Response from IHGService, Guest Relations Manager at Holiday Inn Laval MontrealResponded 23 November 2017
Hi Liz W,
Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It am sorry...More
Response from GMHILAVAL | Property representative |
We always have microwave available to add to the rooms for an extra cost of 10$/day. Also for the mini-fridg, it is included to our Executive and Deluxe rooms without any extra fees, but you can add it also... More
We always have microwave available to add to the rooms for an extra cost of 10$/day. Also for the mini-fridg, it is included to our Executive and Deluxe rooms without any extra fees, but you can add it also to the standard rooms with an additional cost of 10$/day.
Thank you for you interest and it will be a pleasure to receive any of you to the Holiday Inn Laval Montreal.
Front Desk Supervisor