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Quality Suites Laval

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Traveller (37)
Room & Suite (36)
Dining (5)
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Overview
  • Excellent12%
  • Very good44%
  • Average22%
  • Poor13%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Multilingual Staff
Pets Allowed
2 Star Hotel
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Additional information
Offers from Quality Suites Laval
Special Offer: Choice Privileges = More
Offers from Quality Suites Laval
Special Offer: Choice Privileges = More
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (140)
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All reviewsdouble bedfree breakfastfront desk personnelroom was cleannight staycleaning staffnice stayautorouteaccommodationsmall
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41 - 45 of 88 reviews
Reviewed 31 December 2013

Went there before a hockey game in Montreal. Really nice person at front desk, quick check-in. When we got to the room, we had 2 beds. Looked like double beds. Went back to the front desk and asked for a bigger bed, my husband is...More

2  Thank Kacydi
Response from Christine B, General Manager at Quality Suites LavalResponded 4 February 2014

We are happy to know that you enjoyed your stay at the Quality Suites Laval. We are sorry that the restaurant did not meet your expectations. I will make sure that the manager of the restaurant is aware of the problem in order to fix...More

Reviewed 23 December 2013

We travel from the US to Montreal twice a year and we always stay at the Quality Inn. The rooms are always clean. We feel safe and the parking is on property. This time I was not feeling well and the front desk agent Jean-Coutu...More

1  Thank sue123Mass
Response from Christine B, General Manager at Quality Suites LavalResponded 4 February 2014

Thank you so much for your comment! We are very happy to know that our staff was there to help you. We hope to see you soon!

Reviewed 27 October 2013

Glad to leave our last quality fiasco, this one could not be found on the GPS. Nevertheless it sits amid several well rated hotel chains. Check in fine - able to get early check in on weekend. Room vast improvement over previous experience given suite...More

1  Thank Qbing
Response from Patricia A, General Manager at Quality Suites LavalResponded 15 November 2013

I am sorry that the restaurant didn't meet your expectations. I will make sure that the Restaurant Manager is made aware of the situation. Thank you for taking the time to write a review. We value our guest's comments.

Reviewed 19 October 2013

Staff is great , breakfast good, but be careful, the hotel has gone from a smoking to a non smoking hotel,make sure you book upgraded room, stay in 207, we got stuck with a room 209 the furniture was broken , toilet seat paint was...More

Thank Angelo G
Response from Patricia A, General Manager at Quality Suites LavalResponded 15 November 2013

Thank you for taking the time to write a review about the Quality Suites Laval. Every comment is taken into consideration since we always want to improve our hotel.

Reviewed 15 October 2013

With the fall deal on choicehotels got a room for a good price of about $78. I was happy to not pay for parking. I had requested a newly renovated suite and got one that we both liked. It was large, light and fresh looking....More

1  Thank ncix
Response from Patricia A, General Manager at Quality Suites LavalResponded 15 November 2013

We rae glad you enjoyed your stay with us and we appreciate you taking the time to write a review. However we are disappointed that our Breakfast did not meet your expectations.

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About
Amenities
Top amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Details
Price range
US$83 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (36)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Wendy C
26 February 2017|
AnswerShow all 2 answers
Response from kimdG8673LL | Reviewed this property |
Yes they're let friendly. Expect a 25$ pet fee to be added to your bill.
0
Votes
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Kathy E
18 September 2016|
Answer
Response from Alison C | Reviewed this property |
Sorry, not sure. You'll have to call the hotel to ask.
0
Votes
Room Tips
"If you are looking for a spacious room, consider the Family Suite."
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"rooms on 3rd floor nice and large and sunny. a/c was fine and no one complain about the hot water."
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"Choose somewhere else."
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"get a suite"
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