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Quality Hotel & Suites Downtown

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Quality Hotel & Suites Downtown
Quality Hotel & Suites Downtown
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106 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Woodbridge, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Noisy air conditioner, old decor. And no free breakfast. Not worth the money. Had no choice but to stay there but never again. Vending machine snacks $2 are you out of your mind. Had to go to the basement for ice. Elevators real slow.

Helpful?
Thank Irishhoppy
Green Bay, Wisconsin
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Pros: Dmitri at the front desk was a gem, I would duplicate him if you can! My interaction with the other staff was fine, but did not stand out. I did like the location. I know some people that wrote reviews said it was unsafe looking, but it's just an older part of town. It was close walking to many... More 

Helpful?
Thank Ryan S
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

Stayed here in October 2016. It was okay considering I got it at a discount price. Be aware that Saturday night stays are more expensive then Friday nights. The grocery store and liquor store are a 5 minute walk but is in a sketchy part of town if your not street wise. The service at the check in was good... More 

Helpful?
Thank Jason R
Level Contributor
3 reviews
Reviewed 30 October 2016

Pros: lots of towels, good wifi, clean and updated bathroom, easy check-in, bilingual staff, Cons: awkward location(camouflaged downtown), very little parking spaces in tight area(which was additional 20$+tax), listing didn't indicate which room we were getting, tv was falling out of the wall,

Helpful?
Thank Michelle B
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay and it was mostly pleasant I see so thank you for the comments. I understand about the down town but when your in a major city you get all walks of life but I assure you its a very safe city. Thank you once again for the... More 

Ottawa
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 October 2016

Great hotel in a great locations. Very comfortable beds and the room was spacious. My only complaint is that because we booked on points the breakfast was not included. What is the cost of a couple of sweet rolls and some coffee next to good will for loyal Choices members? Come on Quality Hotel, show some quality.

Helpful?
Thank PMacOtt
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We appreciate all comments and we are happy to hear of yours. Hope to see you in the future. Regards, Connie Puga General Manager More 

Toronto, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 October 2016

Not much to say other than I booked 2 rooms and they had a record of neither of them when I tried to check-in. They then tried to charge me a penalty for cancelling the room which is completely ridiculous. They stated there was a problem with my credit card but I checked with my credit card company, there was... More 

Helpful?
Thank redsole13
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay as it is very important to service our guests better in the future. I would like you to reach out to me with your name so I can look into your reservation and what happened. I m really surprised to get a comment that our customer service... More 

Travellers are raving about these Montreal hotels

Goiania, GO
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 October 2016 via mobile

The hotel is very well located, close to the subway station and also close to the bus stop that comes from the airport. The room was very clean and the bed was pretty confortable. Plenty of attractions within walking distance.

Helpful?
Thank _mdj3007
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We appreciate the nice comments and we hope to see you in the future. Regards, Connie Puga General Manager More 

Manotick, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2016

Took friends from out of town to Montreal for the weekend, they had never been there before. When I went to book our hotel all of the places we normally stay were full, Adele had concerts both Friday and Saturday nights. This location was perfect for everything we had planned for the weekend, with everything within walking distance or a... More 

Helpful?
Thank Kim M
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We appreciate the nice comments and we hope to see you in the future. Regards, Connie Puga General Manager More 

1 review
Reviewed 5 October 2016

I recently traveled from NYC, and arrived in Montreal to a different hotel (which was terrible) and I found this place on the fly. When I arrived I was frazzled, and concerned about where I would stay for the weekend. Dimitri at the front desk was amazing. He assured me he would help me find a place to stay, he... More 

Helpful?
Thank Angela M
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We appreciate the nice comments and we hope to see you in the future. I will let Dimitri know of you kind words. Regards, Connie Puga General Manager More 

Bartlett, Illinois
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 September 2016

This hotel chain must have a format for all their hotels. This is the second time (shame on me) that I have stayed at a Quality Inn with the same results. Worn out dingy rooms where you feel like you should not walk barefoot or sit on any of the furniture. Bathtub would not drain, expensive parking, and lets not... More 

Helpful?
Thank Richard M
Connie P, General Manager at Quality Hotel & Suites Downtown, responded to this review

Thank you for taking the time to let us know of your stay. We appreciate the comments. We usually get great comments on the cleanleness of our rooms but I certainly will look into this situation. Regards, Connie Puga General Manager More 

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Quality Hotel & Suites Downtown is within walking distance of the University of Quebec in Montreal, the Latin Quarter dining and entertainment district and Old Montreal (Vieux-Montreal), featuring buildings dating back to the 1600s. Additional nearby points of interest to this downtown Montreal hotel, include the Bell Centre arena, the Montreal Museum of Fine Arts, Notre-Dame Basilica and La Ronde amusement park. Montreal's financial district is just minutes away. Enjoy world-class shopping and exiting nightlife along Saint Catherine Street (rue Sainte-Catherine), featuring several prominent department stores, shopping centres, theatres and clubs. Nearby restaurants cater to a variety of tastes. All spacious guest rooms at this 100% smoke-free hotel come equipped with coffee makers, flat-screen televisions and ironing equipment. Microwaves and refrigerators are available in some rooms for a nominal fee. Business travellers welcome additional conveniences like large in-room desks. This Quality Hotel property offers value-packed amenities and features including: Free wireless high-speed Internet access Free local calls Free continental breakfast Room service ... more   less 

Additional Information about Quality Hotel & Suites Downtown

Address: 1600 rue St-Hubert, Montreal, Quebec H2L 3Z3, Canada (Formerly Comfort Hotel & Suites Downtown Montreal)
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: RM293 - RM538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel & Suites Downtown 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Comfort Hotel And Suites Downtown Montreal
Comfort Inn Montreal
Comfort Hotel Downtown Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Suites Downtown staff and other travellers.
3 questions
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Syracuse,New York
5 months ago

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Questions? Get answers from Quality Hotel & Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you're there early cause there maybe 25 parking spaces”
 of 5 bubbles , 29 Oct 2016 | Read review
“At the back”
 of 5 bubbles PMacOtt, 21 Oct 2016 | Read review
“This location is fantastic! In the middle of everything.”
 of 5 bubbles Z6235CPangelam, 5 Oct 2016 | Read review
“Forget it, I doubt there is a good room in this place.”
 of 5 bubbles RichardM785, 30 Sep 2016 | Read review
“The room where we were in faced the street and I was very amazed how quiet the room was.”
 of 5 bubbles ElisaS963, 28 Aug 2016 | Read review
5 of 5
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