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Hotel Universel Montreal

CancelonUS$104*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$138*
US$104*
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US$108*
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Hotel Universel Montreal
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445 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Hamilton, Canada
Reviewed 1 week ago

We stayed at this hotel for 5 nights while our daughter attended a conference here. The rooms were quite nice, and we found the staff very pleasant and helpful. It is located quite a way from downtown Montreal, but the Metro is close by, and taxi service is prompt and reasonably priced. The location is close to the Botanical Gardens...

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Helpful?
Thank Richard W
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear Richard W, We are glad to hear that your stay went well. We look forward to welcome you and your family in a future stay in Montreal. Kind regards, Simon

Torrington, Connecticut, United States
Reviewed 1 week ago

Not a lot of choices around St. Leonard but this one was the best and only 10 minutes from our family. Easy to get to, staff was friendly and helpful, parking is free. The rooms had fridges and were about average size. Bath layout was odd so not very user friendly. We didn't eat in the restaurant or the indoor...

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Helpful?
Thank Gregory P
Reviewed 1 week ago

We stayed at the hotel for two nights during Easter weekend - The hotel was nice and well located, as we were visiting the Espaces pour la vie all weekend. However, there was an event at the same time, which made our experience much less pleasant. I wrote to the hotel but never received a response, so I am posting...

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Helpful?
Thank Carolyn B
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear Carolyn B, We are sorry to learn that your stay was unpleasant and affected by the lack of parking space and noise from the halls. We are usually able to accomate all our guests with our 330 parking spaces. We were also surprised by the busy weekend and the amount of guests that came for the halls. We thank...

Cebu
Reviewed 1 week ago

For the price you are paying, the hotel is actually pretty decent. We chose this hotel because it was close the the places we wanted to see for our four year old daughter as well as for my in laws. It was close to the Biodome, Montreal Botanical Gardens and was easily accessible to buses and to the Viau Station....

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Helpful?
Thank NoelTraveller
Ambler, Pennsylvania
Reviewed 15 April 2017

Might be an overstatement - I read the reviews and the + outweighed the - We found that not to be so - BIG screw-up with our Rez (not the hotels fault, that is the only thing keeping this review at Average instead of POOR) The Lobby is lovely, they are definitely trying to refurbish and remodel, but lacking even...

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Helpful?
1Thank Derek D
Ottawa, Canada
Reviewed 29 March 2017

Clean, updated room with 2 double beds - my family of 5 just fit. There didn't seem to be any 2 queen bed options which was unfortunate. Modern bathroom, 3/5 cleanliness (I am very picky). The front desk staff were extremely helpful, professional, knowledgeable, a pleasure to deal with - we had a lot of questions about the area and...

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Helpful?
1Thank Andrea B
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Hi Andrea B, Thanks for your quick feedback! We appreciate the time you take to give us your feedbacks and will work hard to keep up the good work. Looking forward to welcome you again in the future. Kind regards, Simon

Ottawa. On
Reviewed 15 February 2017

We spent a night in mid-February at the Hotel Universel. It is not the first time we stayed at this location. We appreciate the location, the relative quietness of the area and the proximity of the Biodome, Olympic Stadium and the Metro. Nice area. The front desk staff are very good, polite and knowledgeable. Our room was on the 5th...

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1Thank danield
Edmonton, Canada
Reviewed 2 February 2017

I have been at this hotel a few times simply because of its location. Nothing ever changes. I still belive this hotel is outdated. it could use some major moderizations. i belive they have started some work somewhere but I am not sure what. The restaurant never changed too. for 2 years no I see that same menue.

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Helpful?
1Thank Carsten S
Hotel-Universel-Mtl, Responsable de la réception at Hotel Universel Montreal, responded to this review

Dear Carsten S, Thank you again for staying with these past few years and writting us a quick review. We agree with you that the hotel is a bit dated since it was build in 1985. We are working hard trying to keep the rooms up to date. We are currently renovationg the first floor which should be finish soon...

Gatineau, QC
Reviewed 23 January 2017

Decent hotel for the price. Well located if you have to attend event at the Olympic stadium. Some of the room have been refurbished but the carpet need an overhaul. Great service but can be a bit noisy during the weekend due to the large groups.

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1Thank Boutip
Reviewed 30 December 2016 via mobile

No hot tub as advertised and.... We rented a movie and when I complained it was messed up, "James" was rude and then treated me like I was a thief and had to have someone to come to the room to make sure I was telling the truth because all Americans must be thieves!

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Helpful?
Thank Tonya M
Hotel-Universel-Mtl, Front Office Manager at Hotel Universel Montreal, responded to this review

Dear Tonya M, Thank you for taking some time to write us a comment. I am sorry to hear that your stay was not enjoyable. Especially when the comment is about James as he has been with us for almost 2 decades. He is a diligent worker and his customer service towards the guests is one of the best in...

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04/06/2017 05/06/2017
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Staying in Olympic Park & Hochelaga-Maisonneuve (HoMa)

Neighbourhood Profile
Olympic Park & Hochelaga-Maisonneuve (HoMa)
Named for the Olympic Stadium complexes built for the 1976 games, the Olympic Park and the surrounding neighbourhood of Hochelaga-Maisonneuve (HoMa) make up an invigorated area dedicated to "Space for Life." Around the Olympic Village's arenas and stadiums, Rue Sherbrooke welcomes exploration of its sculpture gardens decorated in the works of Jean-Paul Riopelle and its museum culture headed by the historical Château Dufresne. Maisonneuve Park offers interactive experiences at its bio-dome, insectarium, planetarium, and botanical gardens. For a change of scene, the gentrified space along Rue Ontario Est is packed with the city's newest, edgiest cafes, where an imaginative, youthful crowd sips foamy cappuccinos. A visit here is incomplete without stepping into the vast halls of the Maisonneuve Market, with flower stalls, wine depots, and local produce.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Universel Montreal, rated 3 diamonds (AAA/CAA) located on Sherbrooke Street by the Olympic Stadium, Biodome, Botanical Garden, Rio Tinto Alcan Planetarium and Viau Metro station. Offering 230 clean, smoke-free, spacious rooms in various categories equipped with all amenities of a 4 star including FREE wireless high-speed internet. International cuisine restaurant. Unwind at our Bar Lounge or enjoy our 2 HEATED SWIMMING POOLS (indoor and outdoor (seasonal). 13 Conference/ Reception halls for up to 550 people. FREE PARKING. ... more   less 

Additional Information about Hotel Universel Montreal

Address: 5000 Sherbrooke E, Montreal, Quebec H1V 1A1, Canada (Formerly Hotel Auberge Universel)
Region: Canada > Quebec > Montreal > Olympic Park & Hochelaga-Maisonneuve (HoMa)
Price Range: RM475 - RM1,113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Universel Montreal 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Auberge Universel Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Montreal staff and other travellers.
5 questions
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Melbourne, Australia
over a year ago
Kittery, Maine
over a year ago
Maryland
over a year ago
Adamstown, Pennsylvania
Ajax, Canada
11 months ago

See all questions (5)

Questions? Get answers from Hotel Universel Montreal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to the Montreal Botanical Gardens and Viau subway”
NoelTraveller, 12 May 2017 | Read review
“If you want shower/bathroom privacy, ask for a non-remodeled room”
  • Nice gap
  • Nice gap
  • Seat showing thru gap
  • Bad design - the door does not close properly
  • Seat showing thru gap
  • Nice view
  • OK view - better in summer
danield, 14 Feb 2017 | Read review
“Have slippers for the ceramic floor of the bathroom during the night”
ericaA2774OT, 25 Nov 2016 | Read review
“Free parking”
katieb0325, 5 Nov 2016 | Read review
“book early”
Bob_C44, 1 Nov 2016 | Read review
5 of 5
Cancelon
US$104* /night
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Booking.comUS$108
Orbitz.comUS$107
HotelQuicklyUS$138
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Prices are for 1 room, 2 adults
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