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Hyatt Regency Montreal

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Hyatt Regency Montreal
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2,432 Reviews from our TripAdvisor Community

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Showing 1,928: English reviews
Chicago, Illinois
Reviewed 7 August 2015

The Hyatt Regency was clean , efficient and the staff was attentive. A great place to stay. The hotel is centrally located and has parking underneath the hotel. The room was quiet. The internet worked immediately and was free.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jay A
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Jay, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had an excellent stay here and that you especially liked our convenient and central location, the professionalism of our personnel, the room and the services such as...

brampton, Canada
Reviewed 5 August 2015

Hotel double billed me and maids didn't know how to clean bathrooms. There was no place to go till room was ready and when I made reservation I was told I could be accommodated.I had to phone when I realized after I had paid cash for room they charged my credit card also

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Doug C
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Doug, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montreal. We are absolutely sorry to hear that we did not meet your entire expectations. We sincerely apologize for the inconvenience you have experienced regarding the check-in experience and the cleanliness of the room. Please feel free to...

Richmond Hill, Canada
Reviewed 5 August 2015

We arrived with the early flight from Toronto. Maria at the desk was very kind and cheerful so early in the day.Since rooms were not ready so early in the day she provided us the key to the Club room to stay until the rooms were available 2 hours later. The room came with free breakfast which was helpful. Hopefully...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Ojemma1
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had an enjoyable stay and that you especially liked our convenient and central location, the service provided by our personnel, and the breakfast. We are glad to...

Embro, Ontario, Canada
Reviewed 5 August 2015

My Husband and I stayed here for a 3 day business event and a 2 days of sightseeing. Loved how easy it was to get around, and how well connected we where. Beautiful city and lovely hotel. The breakfast buffet was good food but a little pricy and it ended early for my liking at 10:30am.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Diane M
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Diane, We would like to thank you for taking the time to share your feedback with fellow travelers! We are thrilled to hear that you and your husband really enjoyed your experience at the hotel and especially liked our convenient and central location, the activities that the area has to offer and the buffet breakfast. Please be assured that...

Tulsa, Oklahoma
Reviewed 4 August 2015 via mobile

The perhaps once proud hotel is becoming shopworn and in need of a touch up of its rooms. Still the staff was attentive and very accommodating and the location is handy to the Arts area and the festivals ( caution the Native American festival - drums and by deduction other programs can last way into the night to the point...

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Helpful?
Thank Tulsa-Traveler63
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to share your feedback with us regarding your recent stay at Hyatt Regency Montreal. We are thrilled to hear that you really enjoyed our location and the professionalism of our personnel.Please rest assured that we will share your comment as making your stay memorable is our priority. However, we are absolutely...

Vancouver, Canada
Reviewed 3 August 2015 via mobile

We only stayed one night in the hotel but it met expectations. It was clean, quiet and hotel staff was friendly. It was east to get to from the airport. The room was large and very clean. And we were centrally located. The Just for Laughs festival was going on and it was just outside. We were worried the late...

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Helpful?
Thank vfarnell
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had an excellent stay and that you especially liked our location, our rooms, and the service provided by the our personnel. Please be assured that we will...

Reviewed 2 August 2015 via mobile

Hyatt regency is centrally located in downtown Montreal and attached to the Dejardin Mall. We went during the festivals and "just for laughs" comedy week and we could not have picked a better place. Room Service was great and our room was very comfortable. Great view of the city and hotel decor was contemporary but very inviting. If you want...

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Helpful?
Thank Jamilla T
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Montreal, responded to this review

Good Afternoon Jamilla T, Thank you for taking the time to share your feedback from you recent stay at Hyatt Regency Montreal. I am so happy the location was very convenient for your stay. I am glad you enjoyed the room service. We look forward to welcoming you back soon. Safe Travels! Anne Guest Relations Associate

Fairhope, Alabama
Reviewed 2 August 2015

Desk, Bell and Concierge staff were excellent. The restaurant staff need considerable work, specific to the breakfast management and wait-staff. Specifically, they seemed overwhelmed and ill-suited to manage the morning's extensive traffic volume. Frequently running out of large plates and seemed challenged to keep organized. The omelet chef was great. The manager, not so much. Training, training, training.... Wifi was...

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Helpful?
Thank Kahley
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Kahley, We thank you for taking the time to write a review following to your recent stay at Hyatt Regency Montreal. We are very pleased to hear that you had a enjoyable stay and that you especially liked the service provided by our personnel and the central location of the hotel. However, we are sorry to hear that you...

Puebla, Mexico
Reviewed 2 August 2015

Stayed here before, excellent location just a few steps away from Place des Arts, UQAM, Metro station and shopping center. Walking distance from the Palais de Congres. Rue Ste. Catherine is right in the corner. Next time I go to Montreal will definetely stay there.

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Helpful?
Thank Guntherlee79
Carole C, Marketing Department at Hyatt Regency Montreal, responded to this review

Dear Guest, We thank you for taking the time to write a review following to your recent stay at Hyatt Regency Montreal and taking the time to share your feedback with fellow travelers! We are very pleased to hear that you really enjoyed your stay with us and that you especially appreciated the central and convenient location of the hotel,...

Singapore, Singapore
Reviewed 2 August 2015

Considering that Hyatt has a outstanding branding around the world, and if you have stayed in the Hyatt franchise around the world, this is one Hyatt that will fail to deliver on service and basic amenities. I stayed for 3 nights in a room that has nothing in the bar (which was also not working), the TV was not working...

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Helpful?
1Thank ESFHH
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Montreal, responded to this review

Good Morning, Thank you for sharing your feedback from your recent stay at Hyatt Regency Montreal. I am sorry your stay did not meet your expectations. If you would like to share more about your experience you can call Consumer Affairs at 800-323-7249. Safe Travels! Anne Guest Relations Associate

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Staying in Quartier des Spectacles

Neighbourhood Profile
Quartier des Spectacles
The bar-none entertainment district for music and arts, Quartier des Spectacles is an interactive playground that delights the senses. It totals over 30 performance halls, with the vibrant Place des Festivals at its heart. The outdoor event space features glowing towers, glass edifices, and granite-lined bike paths, and hosts annual festivals, concerts, and comedy nights. The cinema, theatres, and exhibition centres are entwined with external art projects, exemplified at Montreal's Contemporary Art Museum and appearing along every walkway of the Promenade des Artistes in the form of sculpture and public works, from digitally-enhanced swingsets to glowing fountains. Design, performance, and alternative music come together here, a stone's throw from the lively Latin Quarter along Rue Saint-Denis, the quintessential after-party spot for dinner and a drink following a day of jazz, poetry and play.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hyatt Regency Montreal is conveniently located in the heart of the Quartier des spectacles of Montreal. Its 595 suites and comfortable rooms offer breathtaking views of Montreal. The hotel provides to its guests access to its indoor pool, spa services, fitness room, and offers 35,000 square feet (3200 square meters) of event space. Hyatt Regency Montreal has two restaurants, the Saveur for breakfast and SIX Resto Lounge for dinner. On summer season, SIX Resto Lounge terrace on the 6th level offers an unbeatable view of Place des Festivals. The hotel is situated a few minutes walk from Old Montreal, the Museum of Contemporary Art, Chinatown, the famous Underground City, the Convention Center of Montreal, 2 subway lines and adjacent to the Complexe Desjardins and its 110 shops and restaurants. Hyatt Regency Montreal is the first choice for those who want to stay in downtown Montreal. ... more   less 

Additional Information about Hyatt Regency Montreal

Address: 1255 Jeanne Mance Street, Montreal, Quebec H5B 1E5, Canada
Region: Canada > Quebec > Montreal > Quartier des Spectacles
Price Range: RM748 - RM1,727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Montreal 4*
Number of rooms: 595
Reservation Options:
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Also Known As:
Hyatt Regency Montreal Hotel Montreal
Hyatt Montreal
Montreal Hyatt Regency
Hotel Style:
#11 Spa Hotel in Montreal
#30 Luxury Hotel in Montreal
#41 Business Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Montreal staff and other travellers.
22 questions
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Questions? Get answers from Hyatt Regency Montreal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors have a good view”
Ooglethorpe, 21 Apr 2017 | Read review
“Lots of construction in Montreal. Get directions before leaving the hotel.”
JJJMDT, 10 Apr 2017 | Read review
“Make sure the room was recently checked for bugs! Also valet is very quick and easier than the parking next door.”
jegan212, 2 Feb 2017 | Read review
“I always choose a higher floor room, and make sure it's been updated”
365tinpan, 18 Jan 2017 | Read review
“stay away from room 642”
Kuei1982, 11 Dec 2016 | Read review
5 of 5