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Le Meridien Versailles

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587 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Amsterdam, The Netherlands
Reviewed 15 February 2017

If you plan to stay here, the internet connection is horrible. 0.16MBPS internet connection is just unacceptable. I was working from the hotel and ended up just working from the lobby since the connection at the lobby was about 2MBPS.

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Helpful?
Thank gary_ganu
MassimoLeMeridien, Manager at Le Meridien Versailles, responded to this review

Dear Guest, My sincerest apologies for the inconvenience experienced with the internet. We understand the importance to our travelers regarding connectivity and have updated our system throughout the property. I would greatly appreciate if your could contact me directly, in order to gain a better understanding the situation and rectify the situation. As we have not received complains regarding internet...

Saint John, NB
Reviewed 14 February 2017 via mobile

Clean and comfortable, crisp white sheets, lovely modern Euro-style room. Would prefer zippered duvet cover instead of sheets with duvet and a fresher shower curtain. Otherwise great. Valet parking very convenient and reasonably priced (27$). Great location - walked to Bell Centre (turn right out of main hotel entrance and walk 600m, turn right onto Drummond and walk 400m directly...

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1Thank AKLSB
Vancouver, Canada
Reviewed 14 February 2017

We had a long flight from Saint Lucia to Vancouver and stayed a night in Montreal to break it up. Given the difference in climates and our desire to travel using only carry-on we shipped a box of winter clothes to the hotel. When we arrived the staff was wonderful about delivering the box to our room. They also arranged...

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Helpful?
Thank Daryl H
Ottawa
Reviewed 7 February 2017

I stayed for a night in January. Modern hotel, location is about a block away from St Catherine, but away from the main action. Not a huge hotel, but very clean and nice staff. Did not have a chance to eat here but heard the food is good (the menu looked good). I upgraded to a junior suite after I...

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2Thank norphano
Montreal, Canada
Reviewed 21 January 2017

We booked a room for the night they Upgraded our room free We had a real beautiful room with a King size Bed.Also breakfast was included in a nice little area. Very quiet nice area lots of restaurant around. We loved our short stay. Would recommend this hotel,

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1Thank mt19580
Northville, Michigan
Reviewed 18 January 2017 via mobile

I stayed at this hotel for two nights for business. The hotel is a "boutique" hotel and my stay was quite pleasant. Very friendly staff who were receptive to any minimal concerns I had. There is a nice bar/coffee shop/restaurant in the hotel. The only negatives were a small gym and the hotel was not convenient to downtown. Overall, nice...

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Helpful?
Thank skm19612015
MassimoLeMeridien, Manager at Le Meridien Versailles, responded to this review

Dear Guest, I am happy to see that you enjoyed the friendly staff, while on your journey in Montreal. Please make sure to ask about the many stores, restaurants and museums in the area. Sincerely, Nina Toia Assistant General Manager ntoia@versailleshotels.com

Melbourne, Australia
Reviewed 16 January 2017

Stayed at Le Meridien for 4 nights on business and really enjoyed it. The staff was great! Front desk agents all friendly amd helpful. The rooms are nice, modern and spacious. I was upgraded to a junior suite and really liked the space, perfect to work. The natural light was also great. For me the highlight was the restaurant. Lovely...

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Helpful?
1Thank LouAndEm
MassimoLeMeridien, Manager at Le Meridien Versailles, responded to this review

Dear Guest, I am thrilled to hear that you enjoyed your stay with us from the room to the food. Please let us know the next time you return, so that we can ensure you have a room with a view and plenty of natural daylight. Sincerely, Nina Toia Assistant General Manager ntoia@versailleshotels.com

Washington DC, District of Columbia
Reviewed 14 January 2017 via mobile

Our stay here was very last minute, but we enjoyed it. We booked through priceline and didn't realize that it was only for one bed. I forgot her name, but the lovely woman who checked us in upgraded us to a double room, she didnt have to but it was so nice of her to do so. The room we...

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Helpful?
1Thank bdet
MassimoLeMeridien, Manager at Le Meridien Versailles, responded to this review

Dear Guest, I am happy to hear that you enjoyed your journey with us, especially your room upgrade. Please let me know if there was anything further we could have done to exceed your expectations. We appreciate guest feedback in order to improve our product and service to enhance guest experiences. Sincerely, Nina Toia Assistant General Manager ntoia@versailleshotels.com

Reviewed 7 January 2017

great people working at this wonderful hotel the girl who checked us in was so nice and kind and helpful. we stayed in the junior suit and it was nice and big with a beautiful corner view of the city. Thanks again for your help! we had lots of fun its in a great area to explore montreal!

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Helpful?
Thank TravelWithMeTV
Reviewed 4 January 2017

The Meridien branding is a little misleading as the hotel is unlike anything else I have stayed at under this banner. It is a smaller property but charming and well located i the Golden Mile. Although typically a Meridien property would outrank the Sheraton and Westin and be close to a W in standing, this is simply not the case...

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Helpful?
1Thank markaroundtheworld81
MassimoLeMeridien, Manager at Le Meridien Versailles, responded to this review

Dear Guest, My apologies for not meeting all your expectations throughout your stay. In regards to not recieving an answer regarding your missing object, I would like some further information regarding the situation. Would you be able to contact me directly, so that I may reactify the situation. Sincerely, Nina Toia Assistant General Manager ntoia@versailleshotels.com

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on elegant Sherbrooke Street West in the heart of the historic Golden Square Mile, Le Meridien Versailles is just a few steps from trendy Montreal boutiques, art galleries and eminent museums. ... more   less 

Additional Information about Le Meridien Versailles

Address: 1808, Sherbrooke Street West, Montreal, Quebec H3H 1E5, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: RM509 - RM1,120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Meridien Versailles 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Le Meridien Versailles Hotel Montreal
Le Meridien Hotel Montreal
Le Meridien Montreal
Montreal Le Meridien
Hotel Style:
#33 Luxury Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Versailles staff and other travellers.
3 questions
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Toronto, Canada

Various details of design/ fittings/ finishes/ accessories attracted us as being neat/ different BUT... drawbacks we hit:

- In our room (a junior suite), be prepared to get down on your knees to operate the room safe as it is conveniently (not) located about 6" above ground level. For some, no problem, but at our age and with our arthritics, a major problem. So we just didn't use it.

-The elevator buttons have a circle of light round them when pushed. But there is no light to make it easy to see on the panel WHICH FLOOR you want. Why on earth put a dark number embossed on a similar dark background? Absolut nuts. We saw other people having the same problem, needing to peer at the panel from a few inches away!

-First hotel we've used in 40 years where there was no walk-in shower - you had to enter the tub to use it. For us, a major concern there was no grab handle to help getting on or if we should slip.

- Service charming but slapdash. Imagine ordering croissants and jam, and getting croissants with mayo and ketchup! And the ONLY place in decades when you ask for a cup of coffee it literally comes in a cup covered with plastic wrap. Which fails to keep it hot on the trip from the kitchen to the guest room. Why on earth not have small pots/vacuum flasks like everyone else?

-Service again. Charming but ... at the desk we asked for our check while we waited for the taxi to come. Guy says sure and goes to computer but is immediately diverted by another guest wanting some tourist information. Why didn't he complete our check first? 5 minutes later taxi comes, no check. We say we're leaving, he says he will email the check. One week later we call and say where's the check? They say sorry, don't know why it wasn't sent, maybe we mislaid your email address. Gimme a break!

- As weekend tourists, a huge disappointment that, after returning from dinner out on saturday night, we could not go to the hotel bar because it and the restaurant were closed for a private function.

- there were other things but I can't recall them now.

4 months ago
7 months ago
West Vancouver, Canada
over a year ago

See all questions (3)

Questions? Get answers from Le Meridien Versailles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher levels for quiet. Front of the building for a decent street view.”
 of 5 bubbles 659davidh659, 18 Mar 2017 | Read review
“Try and get a corner room, much more space. Corner suites are the best.”
 of 5 bubbles charlief767, 11 Mar 2017 | Read review
“it's very nice to be high up and facing Mt. Royal”
 of 5 bubbles sebastiant97, 25 Feb 2017 | Read review
“Upgrade to junior suite”
 of 5 bubbles norphano, 7 Feb 2017 | Read review
“ask for the corner junior suite for an amazing view!”
 of 5 bubbles TravelWithMeTV, 6 Jan 2017 | Read review
5 of 5