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Fairmont Le Chateau Frontenac

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3,782 Reviews from our TripAdvisor Community

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Showing 2,895: English reviews
West Kelowna, Canada
Reviewed yesterday NEW

Have stayed here once. The location is very nice. Room and view was nice, most of the service however, was horrible. I had booked months in advance and arrived at my check in time. The valet and bell staff were very friendly and helpful, thats where it ended. The check in staff were rude and unhelpful, i got the impression...

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Helpful?
Thank mach1systems
Outaouais
Reviewed yesterday NEW

This hotel is amazing for it's location. Quebec city is beautiful in the winter time. However, if you eat there, be ready to pay the price for the food and the location. Rooms are well maintained and the style is respected.

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Thank L D
Montreal, Canada
Reviewed yesterday NEW

It is a Fairmont Hotel so it must have certain standards to uphold. We were not disappointed our check-in went well we arrived early, but they gave us our room right away. The classic room, not the new renovated rooms. We were on the 8th floor with a view of the inside courtyard area. Very pretty even if it is...

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Thank funpower
Carlsbad, California
Reviewed yesterday NEW

Quebec is a wonderful city and the Fairmount is the gem in the center of the city! The hotel was beautiful, we had a fabulous room and the service was over the top - exactly what you would expect for this chain of hotels. It was right on the river with scenic views - it looked like a castle! The...

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Thank Susan M
Reviewed yesterday NEW

This is my second time staying at this property this year. The reason for my return was when first visited earlier this year, I had the pleasure of meeting one of the Bell Men Pierre Lapointe. Since then, Pierre has been so helpful and kind in many ways. I had friends visiting this property, I contacted Pierre to have a...

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Thank peter n
Southampton, New York
Reviewed 2 days ago NEW

We just ended our 25th anniversary stay after spending our 1st at this wonderful "Grande Dame" hotel over 2 decades ago. We were there 5 nights and the hotel impressed us from the start by nicely recognizing our occasion with a special treat in our room and all the staff made us feel very special throughout our stay. Simply outstanding...

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1Thank John P
Toronto, Canada
Reviewed 2 days ago NEW

Fairmont Chateau Frontenac towers up, above the old city, fierce and moody. I encourage any guest or visitor to do a few minutes research on the chateau's fascinating and rich past - it gives a wonderful context to your stay to know its place in Canadian history. I have stayed here a few times, and cannot imagine staying anywhere else...

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Thank blushandbook
Pittsburgh, Pa
Reviewed 2 days ago NEWvia mobile

This hotel (or castle) is just breathtaking inside and out! Love all the history too- there's a full museum downstairs! The location is fantastic too- right next to beautiful views and very quick walk to old Quebec. Our room was also much more spacious than we anticipated and well appointed. Excellent bilingual staff. Hope to return soon!

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Thank BeachLover1986
Sudbury, Massachusetts
Reviewed 2 days ago NEW

This hotel has the BEST location in Quebec - and staying in the hotel is a real treat! The room was spacious. The breakfast buffet was absolutely fantastic! Everyone who works at the hotel was extremely pleasant and helpful. From the hotel you can walk to everything, and the funicular to the lower town is right outside the door.

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Thank Tina B
New York
Reviewed 3 days ago NEW

You just cant avoid it, so you might as well stay here cuz your going to visit this hotel sooner or later . The prices are reasonable they have rooms for almost every price point meaning you can go big or stay in a "regular" room . But you can't help but love the atmosphere it's always buzzing and walking...

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Thank Jbox11

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM678 - RM2,396 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
55 questions
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McAllen, Texas

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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the River and the old city”
 of 5 bubbles petern957, 20 Jan 2017 | Read review
“River View, try to avoid the un-renovated rooms and inside rooms overlooking the hotel front entrance and valet area.”
 of 5 bubbles JohnP169, 19 Jan 2017 | Read review
“Pick an upper level room with a view of the river. The gold rooms have been renovated recently and give you access to the gold lounge.”
 of 5 bubbles cappucin0, 17 Jan 2017 | Read review
“ask for renovated room. River view rooms are really nice”
  • bathroom door
 of 5 bubbles SusanM830, 17 Jan 2017 | Read review
“Register for President Club Membership for free and receive email offers”
 of 5 bubbles startwreck, 17 Jan 2017 | Read review
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