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Fairmont Le Chateau Frontenac

Booking.comUS$173*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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3,968 Reviews from our TripAdvisor Community

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Showing 3,041: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

We stayed at the hotel over Easter 2017. I reserved a view room on the gold floor and they upgraded us to a signature view - beautiful room. The gold floor service was the perfect mix of friendliness and professionalism. The staff here really went the extra mile and did seem genuinely happy to be there. The lounge itself is...

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Helpful?
Thank SbP222
Mexico City, Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

My family and I stayed for 3 night last summer at this hotel. Quebec is beautiful and maybe one of the best destinations in Canada. This city is divided in old and new. The old part is surrounded by a wall and it takes you back in time to where this place was founded. The hotel is located in the...

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Helpful?
1Thank echerem2013
About Hotel's Favourite Review
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear. echerem2013, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Best regards, Patricia Carré Director of Rooms

Oconomowoc, Wisconsin
Reviewed yesterday NEW

What a surprise when we arrived at this wonderful walled city hotel. It was impressive to say the least considering the prices were not over the top. From the service to the location it was one of the best experiences we have had in the 35 countries we have traveled. Who knew you could find this in Canada. We loved...

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Helpful?
Thank Marijo W
Dumont
Reviewed 2 days ago NEW

The classic hotel to stay in. Exceptional service and a beautiful building. The renovation has made it clean, modern, and an excellent hotel to stay in while in Quebec. We had a fantastic time-- highly recommended as the go-to hotel for any stay in Quebec City

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Helpful?
Thank rbwriter
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear rbwriter, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review, we sincerely appreciate it. Best regards, Patricia Carre Front office Manager

Reviewed 4 days ago NEW

So the hotel was lovely; very beautiful rooms, there's a cute dog in the lobby, and the hotel was in a great area of Quebec. Only thing: DON'T ORDER ROOM SERVICE. We ordered two hot chocolates, a fruit salad, and a chocolate cake. Anyways....it was wayyyyyyyyy too much and left my brother and I super embarrassed we spent that much...

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Helpful?
Thank Emily P
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Emily, We are sorry to read we didn't meet your expectations on your last stay with us. Please rest assured we take your comments very seriously and your feedback has been shared with our teams as we work to continually improve our guest service. Thank you for taking time to provide feedback and we hope to have the pleasure...

Reviewed 6 days ago NEW

My wife and I travel to Quebec quite often and although we have experienced many nice hotels in Quebec, this was our first time staying at the Chateau Frontenac. I can tell you, without a doubt, this is the best hotel in the city. Our room was very spacious with a king bed and many windows with an amazing view...

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Helpful?
Thank Darren D
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Darren D., We are thrilled you enjoyed your recent experience at the Chateau. We will share your great feedback with our teams. You have perfectly described the experience we wish to offer to our guests ! Thank you for taking time to share feedback and we look forward to your next visit. Sincerely, Patricia Carré Rooms division Director Fairmont...

Reviewed 6 days ago NEW

This landmark couldn't be in a better spot.....right in the center of Old Quebec City. The lobby is smaller than you'd expect, with not a lot of space to sit, but it's very tastefully decorated. Our room was small, as is often the case with these old landmark hotels, but again, tastefully decorated and very clean. We were situated in...

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Helpful?
Thank ParkerSturbridge
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear ParkerSturbridge, Thank you very much for taking the time to share this great feedback regarding your recent visit at the Château. You are right regarding the rooms; because of the unique architecture of the hotel, our rooms do come in many shapes and sizes, making each stay different and unique. Thank you also for pointing to our attention the...

PEI
Reviewed 1 week ago

Overall, we were disappointed with our stay. My husband and I came from the East coast on an Easter getaway, and decided to splurge to stay one night in Quebec City, and we chose the chateau because of its popularity. The service was great but for such a large amount of money, I was expecting more. I had built up...

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Helpful?
1Thank PeiNurse99
Patricia C, Director of Rooms at Fairmont Le Chateau Frontenac, responded to this review

Dear PeiNurse99, Thank you for taking the time to post your review on Trip advisor. Your feedback is both valued and welcome, and I thank you for taking the time to make us aware of the areas that require improvement. I am very concerned to learn that you were disappointed with your stay with us and I cannot apologize enough...

Manchester-by-the-Sea, Massachusetts
Reviewed 1 week ago

We had a room on the Gold Level. We booked ahead of time and got a great deal. There is a great lounge for the Gold Level. The free Gold Level Lounge breakfast bar offers enough for a great full breakfast. The appetizers offered beginning at 5pm is delicious, and gives you enough food to satisfy dinner. The amount of...

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Helpful?
Thank kevalmcnamara
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear kevalmcnamara, We are delighted you enjoyed your recent stay and specifically the Fairmont Gold experience. Thank you for taking time to post a review and we look forward to your next visit. Best regards, Patricia Carre Front Office Manager

Reviewed 1 week ago via mobile

An absolutely amazing hotel. It is beautiful and luxurious. You cannot be in a better location for exploring Quebec City: shops, cafes, waterfront churches are all within walking distance. This is a hotel with a lot of history. This is not an average hotel.

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Helpful?
Thank Nicole D
Patricia C, Director of Rooms at Fairmont Le Chateau Frontenac, responded to this review

Dear Nicole D, What a delight to read your review. We are so pleased you enjoyed your stay, Thank you for these wonderful comments and we look forward to your next visit. Sincerely, Patricia Carré Director of Rooms

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM900 - RM2,586 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No need to pay extra for a view, just walk outside and the view is amazing.”
rbwriter, 28 Apr 2017 | Read review
“Upper floors if you want a view.”
ParkerSturbridge, 24 Apr 2017 | Read review
“All views are good but you can get a river view for an extra C$70/night.”
StinkyStan123, 21 Apr 2017 | Read review
“Rooms with views to the river”
kartikmexico, 19 Apr 2017 | Read review
“Ask for the 18 th floor!!”
781catha, 19 Apr 2017 | Read review
5 of 5
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US$173* /night
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Prices are for 1 room, 2 adults
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