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Fairmont Le Chateau Frontenac

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Traveller (3198)
Room & Suite (943)
Dining (214)
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Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“chateau frontenac”(450 reviews)
“gold level”(120 reviews)
“iconic hotel”(93 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer & Save
Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer & Save
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,371)
There are newer reviews for Fairmont Le Chateau Frontenac
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4,075 results
Traveller rating
2,870
732
289
116
68
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2,870
732
289
116
68
Show reviews that mention
All reviewschateau frontenacgold leveliconic hotelchamplain restaurantgold loungele samriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citythe location is perfectlower townvalet parkingconcierge
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11 - 15 of 4,075 reviews
Reviewed 2 days ago

We had a wonderful room high enough to look out on both the city and river, and close to a tower providing an up-close look the decorative detail. The staff was great, and of course the elegance and historical significance was unbeatable. Moreover, the location...More

Review collected in partnership with fairmont.com
Thank Richard V
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday

Bonjour Richard V, We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future. Sincerely, Patricia Carre Rooms...More

Reviewed 2 days ago

Historic hotel at the top of the old city. Service its impeccable. We relied a lot on the help of the concierges to plan activities for our 12-ywear old granddaughters, all of whom were outstanding. I would like to commend in particular Ms, Danièle Colombe...More

Thank Wendy S
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday

Bonjour Wendy S, We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams, Danièle and Diane. We hope to welcome you again in a near future. Sincerely, Patricia Carre Rooms Division Director

Reviewed 2 days ago via mobile

From our room keys being at the valet allowing us to bypass check-in, to the Gold Floor breakfast and afternoon cocktail canapés, everything about our stay at this iconic hotel was perfection. I highly recommend staying at this - one the the world’s most stunning...More

Thank RayLarsonJr
Response from Patricia C, Responsable de la réception at Fairmont Le Chateau FrontenacResponded yesterday

Bonjour RayLarsonJr, Thank you for this detailed and very informative review of your recent Chateau Frontenac stay. We are extremely pleased you enjoyed your stay and the great amenities of our Fairmont Gold product. I will share your great feedback with our teams and we...More

Reviewed 3 days ago

Iconic, yes; historical, yes............. and unfortunately, downright shabby. Our room (5263) was worn and tired with an awkward layout, bad lighting, poor quality furnishings, a noisy air con and a bed that squeaked.More

2  Thank gasman
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 2 days ago

Dear Gasman, Thank you for your feedback regarding your recent stay. I am sorry to read that your overall experience did not meet your expectations. This is certainly not the type of experience we wish to offer our guests. I will share your feedback with...More

Reviewed 4 days ago

We were on a cruise that stopped at the Quebec City port and Chateau Frontenac was on my must see list, mainly because of it being featured in the drama Goblin. The hotel is beautiful from the outside as well as in the lobby. There...More

Thank Ree R
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 3 days ago

Dear Ree R, Thank you for this great review which we will be sharing with our teams. We are thrilled you had such a great experience and we look forward to your next visit. Best regards, Patricia Carre Front Office Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$346 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$346 - US$594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3198)
Room & Suite (943)
Dining (214)
Pool & Beach (49)
Amenities (58)
Business Centre & Event Rooms (25)
Family and Play Areas (14)
Questions & Answers
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Elizabeth H
25 May 2018|
AnswerShow all 3 answers
Response from Chatham | Reviewed this property |
When staying on a "Gold" floor, the continental breakfast is quite large...oatmeal, eggs, yogurts, meats, cheeses, fruits, pastries, etc. Offered in a very pleasant atmosphere, it is well worth it! Enjoy!
0
Votes
Elizabeth H
25 May 2018|
AnswerShow all 5 answers
Response from Patricia C | Property representative |
Bonjour Elizabeth, All the rooms on the Gold Floors were updated. Breakfast is also really complete and is served on the 14th floor. Have a nice day!
0
Votes
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TXSusie
14 May 2018|
AnswerShow all 4 answers
Response from | Reviewed this property |
They are right at Old Town. Not sure about a shuttle to the airport, as we took the train from Ottawa. The train station is close by and we took a cab to the hotel.
0
Votes
Room Tips
"Ask for the rooms that have been renovated recently."
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"River view rooms are worth the additional money"
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"Ask for a table by the window."
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"Riverside views are amazing!"
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