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Fairmont Le Chateau Frontenac

5,065 reviews
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Traveller (3070)
Room & Suite (574)
Dining (98)
Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“gold level”(114 reviews)
“iconic hotel”(87 reviews)
“chateau frontenac”(427 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Fairmont Le Chateau Frontenac
Special Offer: Stay Longer, Save More!
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,065)Write a Review
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2,719
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Show reviews that mention
All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele sampresident's clubfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citythe location is perfectlower town
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1,331 - 1,335 of 3,867 reviews
Reviewed 18 September 2016

It was our first time in Quebec City and the trip was a 'mini moon' for us. We were married in Boston the weekend before. Everything about the hotel was lovely and classic. We shared some drinks in the 1608 lounge overlooking the Seaway. A...More

Review collected in partnership with Amoma.com
Thank Robert L
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 26 September 2016

Dear Robert L, First, congratulation on your recent union ! We are delighted you enjoyed your recent stay. Thank you for this wonderful feedback which we will share with our teams. We hope to welcome you again in a near future. Sincerely, Patricia Carré Director...More

Reviewed 18 September 2016

We stayed at this hotel for 2 nights and couldn't have been happier. Our experience may have had some uniqueness associated with it, though, as we were fortunately, and unexpectedly, upgraded to an executive suite. We have a Fairmont President's Club membership (free on line,...More

1  Thank Debbie T
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 26 September 2016

Dear Debbie T, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review,...More

Reviewed 18 September 2016

It was my wife's 65th birthday and we were staying in the hotel for three nights. At around 1.30 pm in the afternoon we asked the concierge where we could enjoy a glass of wine sitting outside on a terrace. Apparently there are no outside...More

1  Thank Tony L
Reviewed 17 September 2016 via mobile

The hotel is at the edge to the river and has the best spot in town. The service is perfect all people who are working there are very helpful and nice. When we arrived we were impressed about the lobby. And the first person we...More

Thank AnBerni
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 26 September 2016

Dear AnBerni, We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming you...More

Reviewed 17 September 2016

Iconic building which is apparently the most photographed building in the world. Rooms however are TINY and bathrooms are tinier. Things that let it down? Air con hard to regulate and noisy, clock didn't work - they changed battery but it still didn't work; shower...More

Thank rama1
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 26 September 2016

Dear rama1, Thank you for taking time to share feedback. We were sorry to read that some aspects of your stay did not meet your expectations. Given the unique architecture of the hotel, our rooms do come in many shapes, sizes and view - it...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$178 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$178 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3070)
Room & Suite (574)
Dining (98)
Pool & Beach (24)
Business Centre & Event Rooms (23)
Family and Play Areas (14)
Questions & Answers
Ask a question
DinnerPlainDave
16 February 2018|
AnswerShow all 5 answers
Response from Igor K | Reviewed this property |
The shuttle is available between Quebec Jean Lesage International Airport (YQB) and Fairmont Le Château Frontenac. Limousine A1 offers a shuttle service between the Jean-Lesage international Airport of Québec City (YQB) and... More
0
Votes
Peter G
26 December 2017|
AnswerShow all 9 answers
Response from Floridian E | Reviewed this property |
There is, but when I staued, it was broken.
0
Votes
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Room Tips
"Don't stand for any nonsense."
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"The river view rooms are more expensive but the view is spectacular."
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"The river facing rooms have a great view, but the windows are small. Don't expect a huge amount of light..."
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"Gold level or go home"
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