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Hotel Jardin Ste-Anne

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Traveller (129)
Room & Suite (170)
Dining (22)
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Overview
  • Excellent35%
  • Very good29%
  • Average21%
  • Poor9%
  • Terrible6%
Travellers talk about
“floors creak”(2 reviews)
“old quebec”(41 reviews)
“great location”(31 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Family Rooms
Pets Allowed
Babysitting
2 Star Hotel
All hotel details
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Reviews (264)
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Traveller rating
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9
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54
52
31
16
9
Show reviews that mention
All reviewsfloors creakold quebecgreat locationcoffee machineold buildinghear everythingdining tablefirst floorrooms are cleanmain floorwithin walking distancewould stay againtwo blockssitting roomhotel is situatedhotel staffhot chocolate
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11 - 15 of 162 reviews
Reviewed 9 September 2017

It's a nice hotel and is reasonably priced. The location is excellent. Staff are very friendly. There is parking at the back but the spaces are tight. However, their staff will come out to help with the parking if necessary. The rooms are clean. The...More

1  Thank StonedAngel
Reviewed 8 September 2017

We stayed overnight on a trip to the maritimes. Check in is at Hotel Champlain next door and parking is additional and offsite. That said, staff were very accomodating and there is valet parking, so once you check in, and give your keys, your parking...More

Thank lionelle2016
Reviewed 20 August 2017

We stayed one night before we heading to maritimes. We arrived evening and their neighbor Hôtel Champlain Vieux Québec is assisting to check in this hotel (at that time). Was smooth check in/out. There are small parking lot(mini van might difficult to park) but hotel...More

Thank FumiyoNL
A TripAdvisor Member
21
Reviewed 11 August 2017 via mobile

This was our second trip to Quebec and although we are aware of the old hotels and the buildings needed upkeep, we would have liked a working toilet and shower had rust in tub and water pressure very poor. We asked front desk for assistance...More

Thank A TripAdvisor Member
Response from Thibaut G, General Manager at Hotel Jardin Ste-AnneResponded 15 August 2017

Dear Guest, We are glad that you appreciated the location of our property but we are disappointed to read that your stay did not meet your expectations. Indeed the historic building dates from the 1800s, and although this is part of its charm, issues can...More

Reviewed 16 July 2017 via mobile

Sure the location is terrific but there are several options in that area. We chose this hotel because it was pet friendly. It was a surprise that the reception was at the Hotel Champlain next door. To me that makes it essentially the same hotel....More

Thank jaynevand
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$100 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (129)
Room & Suite (170)
Dining (22)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Blink25
10 April 2017|
Answer
Response from Hugh792 | Reviewed this property |
I'm not sure I was there for business, I would call they were very friendly and spoke english well.
1
Vote
Diane D
9 August 2016|
AnswerShow all 4 answers
Response from Amy J | Reviewed this property |
The steps up to the entrance are steep and uneven. I would not risk them if I had hip problems .
1
Vote
InnTravelers
25 June 2016|
AnswerShow all 6 answers
Response from Thibaut G | Property representative |
Bonjour InTravel, I can said thank you at Delifour for his answer ! It would be a pleasure to take your reservation by phone or on our website. Best regards
2
Votes
Google Translation
Room Tips
"1st and 2nd floors overlook garden, 3rd floor looks over City"
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"Complain to the front desk and ask for better"
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"Old building with steep stairs. Not good for people who can't climb well."
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"ask specifically for room that has been renovated, not recommended for people with mobility issues"
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