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Quality Suites Quebec City

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Quality Suites Quebec City
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142 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Toronto, Canada
Reviewed 3 September 2014

The last time we stayed at this Hotel was about 10 years ago an dit was fine , but was dis apointed this time around. Stayed for 1 night instead of 2 nights. The Air Conditioner is located on the above celing which was very noisy, even after shutting it down we could still hear it, as the AC air...

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Helpful?
1Thank Mark l
Marie L, General Manager at Quality Suites Quebec City, responded to this review

I am sorry to learn that your last stay was not as you expected. We do have personnel on site 24 hours per day to ensure that you get a comfortable stay . The are trained to solve problems right away . Again, I apologize and hope to have you stay with us again.

Reviewed 31 August 2014

We've order a non smoking room in a week advanced time; when got there we have been given smoking room. We had to argue with the receptionist (Sara) twice to get a non-smoking room. First time she told us this is a non-smoking room; she also gave us some "spray to get the smell out". We had to picture the...

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Helpful?
Thank Alex R
Marie L, General Manager at Quality Suites Quebec City, responded to this review

I am very sorry to learn that you did not received the service you expected by Sara. Be sure that we will follow up on this. We do have few smoking rooms converted in non-smoling rooms since many months. We did all the cleaning and furniture changes to ensure that those rooms are not smelling smoke. I apologize for that...

Canada
Reviewed 17 August 2014

The hotel is relatively new and is very clean. The rooms are spacious, and the air conditioning and showers worked well. No pool, but there is an amusement park in the mall near to the hotel. The breakfast buffet is quite good, but the room in which people eat is strangely configured, which means that you spend a lot of...

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Helpful?
1Thank unitedfarmers
Marie L, General Manager at Quality Suites Quebec City, responded to this review

We are very happy to read that you enjoy your stay with us. Thank you for your comments and we hope to see you again.

Montreal
Reviewed 11 August 2014

Convenient near a major mall which has a small amusement park. The price was right. Friendly staff. Stayed 1 night in august 2014. Clean but needs to be refreshed. Ceiling tiles in the bathroom need to be replaced. The air conditionning system in the ceiling made so much noise we couldn't use it. Fortunately we could open the windows, but...

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Helpful?
Thank milepat
Marie L, General Manager at Quality Suites Quebec City, responded to this review

Thank you for your comments. We appreciate that you are taking the time to write a review. We do expended the breakfast room this summer. We have now double the size of the room. We do have staff on site 24 hours a day to ensure that you get all the comfort you deserve when you stay with us. We...

Norwalk, CT
Reviewed 24 July 2014

Clean, great bed and even nice toiletries. Breakfast was fine. Very busy hotel but staff kept everything very clean. Great hot water! Wish the curtain between the rooms wasn't so sheer. Overall the shuttle made it a better experience, otherwise it would have been worth being right in town if you want to be closer to the action at night....

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Helpful?
Thank Sheg
Marie L, General Manager at Quality Suites Quebec City, responded to this review

Thank you for taking the time to give us your comments about your last stay with us. We appreciated your comment and hope to see you again.

Gatineau, Canada
Reviewed 3 July 2014

Nice clean hotel, rooms vers clean, staff friendly. About 15 minutes from old Quebec city. Breakfast very good, the lady that look's after the breakfast area is like a grand mother to the customers very attentive to needs. Best hotel that I have visited in Quebec city it compares to the ÙHilton mainly on pricing. Free Wi-Fi and parking..

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Helpful?
Thank b0b2145
Marie L, General Manager at Quality Suites Quebec City, responded to this review

Many thanks for your great comments about our hotel. We are please to learn that your stay was meeting your expectations. We hope to have the privilege to have you stay with us in the near future.

Moncton, Canada
Reviewed 4 March 2014 via mobile

We were a group of 6 friends traveling and we had 2 suites for 4 nights at this hotel, and we were not disappointed! The rooms were clean, spacious, and the beds were really comfortable too. Our rooms came with mini fridges, but no microwave (even though I called and they said we would have one), but they had one...

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Helpful?
Thank Candace_from_Canada
Marie L, General Manager at Quality Suites Quebec City, responded to this review

Thank you very much. We do appreciated your comments and can't wait to have the pleasure to serve you again.

Montreal, Canada
Reviewed 27 January 2014

I stayed for three days. Clean hotel, friendly staff. Very good location. The only negative was the wireless internet connection. I was in room 208. Very low signal, practically useless. I called the reception, and they suggested to contact their internet provider... I have managed the situation by using the internet from my cell phone, and transfer it to my...

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Helpful?
1Thank KBB2014
Marie L, Manager at Quality Suites Quebec City, responded to this review

Thank you for taking the time to give us your appreciation. We are very happy that you're enjoy your stay with us, and thanks again for taking the time to report the problem with the internet access. Our work is to ensure that everything is working fine for you and give you entire satisfaction.

Québec
Reviewed 2 January 2014

Space for brekfast too small. The room wa clean and the location was near the freeway. The service was excellent. The personnel was friendly. Except for the small space for breakfast, I have no complaint.

Review collected in partnership with Easytobook.com
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Helpful?
Thank Benoit B
Marie L, General Manager at Quality Suites Quebec City, responded to this review

Thank you for taking the time to give us your comments about your last stay at our hotel. We do appreciated your remarks about our breakfast area. Renovations are planned for March 2014 and we will double the size of the room. We hope to have the pleasure to served you again in the near future.

Brampton, Canada
Reviewed 23 September 2013

We choose this hotel because didn't want to pay the obnoxiously high downtown hotel price. Its about 20 min drive from the downtown/old Quebec. They even had a shuttle bus which started 8 am from the hotel to Chateau Frontenac, so we parked the car and took the shuttle bus and in the late evening took a taxi back to...

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Helpful?
Thank ssabil
Marie L, General Manager at Quality Suites Quebec City, responded to this review

We do appreciate that you are taking the time to write about your stay with us. We are very please to learn that you enjoyed your stay with us. We hope to serve you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only 10 minutes driving to Old Quebec offering free hot buffet breakfast. Located walking distance to Les Galeries de la Capitale and 20 minutes driving to Jean-Lesage Intl Airport (YQB). Enjoy the hotel's proximity to Old Quebec and le Quartier Petit Champlain, the Port of Quebec, the Plains of Abraham. Also within a short drive (30 minutes) you can easily visit the Village Vacances Valcartier and Mont Sainte-Anne.At the hotel you will enjoy free local calls,free parking and free wireless internet. Also available a guest laundry facility. 450Sq feet bedroom suite: All are suites consist of a separate bedroom with a king or 2 double beds and a living room with sitting area. All suites are equiped with a 32in LCD television, hairdryer, iron & board and coffee maker. ... more   less 

Additional Information about Quality Suites Quebec City

Address: 1600 rue Bouvier, Quebec City, Quebec G2K 1N8, Canada
Region: Canada > Quebec > Quebec City
Price Range: RM346 - RM681 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Quebec City 2.5*
Number of rooms: 119
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Also Known As:
Quality Suites Quebec City Hotel Quebec City
Quality Inn Quebec City
Quality Hotel Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Quebec City staff and other travellers.
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Canada
2 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5