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07/05/2017 08/05/2017
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    Hotel Le Bonne Entente

    3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (249)
    Room & Suite (79)
    Pool & Beach (27)
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    Overview

    • Excellent62%
    • Very good18%
    • Average12%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “monte cristo” (12 reviews)
    “napa grill” (8 reviews)
    “steam shower” (4 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 1 week ago

    Poor communication, when we had check-in the breakfast options were not properly explained, we therefore had to go elsewhere which messed up our morning plans for that day, since we were checking out later that morning.

    Helpful?
    Reviewed 2 weeks ago via mobile

    Everything at this hotel is great but what really continues to impress us every time we go is the service. I am a customer service trainer and have worked in those crazy 7 star hotels in the Middle East, I can easily say the service...More

    Helpful?
    Reviewed 6 February 2017 via mobile

    I stayed at the Chateau-Bonne Entente in January 2015 in Terzo room. It was luxurious and confort! The Terzo room was large and very modern with a steam shower. A wonderful shower with multiple jets and luxurious sinks. There was a desk where I could...More

    Helpful?
    Response from Alain_April, Directeur général at Hotel Le Bonne Entente

    Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star and 4-diamond awards are our pride and our employees work hard...More

    Reviewed 2 February 2017

    I stayed here for 2 nights while on a business trip and really enjoyed the property. The restaurant was very good, the bed was comfortable, the room was quiet and the staff were helpful. There were two things I did not particularly like. First, the...More

    Helpful?
    Response from Alain_April, Directeur général at Hotel Le Bonne Entente

    Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. For sure next time, our cocooning section is not for you. You are right, this category is very popular for women and couples on weekends....More

    Reviewed 16 January 2017 via mobile

    My wife and I stayed Christmas and New Years. We're from Florida so wanted to see snow and snow we seen. Always had a shuttle to old Quebec and drivers always friendly and polite and on time. Christine went way beyond are expectations. Always so...More

    Helpful?
    Response from Alain_April, Directeur général at Hotel Le Bonne Entente

    Dear guest, Thank you so much for your feedback. We are very happy you were able to enjoy our facilities. Le Bonne Entente is renowned for the quality of its customer service. Our 5-star, 4-diamond and Forbes 4-star awards are our pride and our employees...More

    Hotel Manoir Victoria
    1,228 reviews
    #21 of 101 hotels in Quebec City
     
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    Fairmont Le Chateau Frontenac
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    Hotel Le Germain Quebec
    1,097 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$137 - US$310 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Quebec City
    • #8 Luxury Hotel in Quebec City
    • #15 Business Hotel in Quebec City
    • #20 Romantic Hotel in Quebec City
    • #22 Family Hotel in Quebec City
    Photos
    Traveller (249)
    Room & Suite (79)
    Pool & Beach (27)
    Dining (20)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    .86 km away
    Monte Cristo
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    Nearby Attractions
    Aquarium du Quebec
    724 reviews
    3.34 km away
    Parc de la Plage-Jacques-Cartier
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    2.22 km away
    Fontaine de la Place d'Armes
    31 reviews
    3.35 km away
    Place Sainte-Foy
    14 reviews
    3.53 km away
    Questions & AnswersAsk a question
    jimmic
    Can you walk to Old Quebec City
    1 December 2016|
    Answer Show all 9 answers
    Response from Alain_April | Property representative |
    Good day, we are a-15 minute drive to Old Quebec. We are close enough to the main attractions so it's worth the drive and far enough to enjoy the serenity and our natural environment to make you feel like you are elsewhere... More
    0
    Votes
    Google Translation
    yram4438
    How close are you to the airport. Do you have airport courtesy service? If not how much is it to the airport? Is breakfast included,
    20 September 2016|
    Answer Show all 8 answers
    Response from Alain_April | Property representative |
    Thank you all for your great feedbacks. You are quicker than I am this week, I apologise for the delay. It is right, airport is 7 km away, We do offer shuttle service upon reservation and breakfast may be included, simply... More
    0
    Votes
    Google Translation
    mallobkp
    Hi, I was wondering what the pool hours are for the month of August?
    2 August 2016|
    Answer Show all 5 answers
    Response from Shelbycruiser | Reviewed this property |
    We stayed post cruise so did not see or do pool to answer your question - sorry.
    0
    Votes
    Room Tips
    "Beware the spa bath rooms if you need a shower!"
    Read review
    "loft urbania is a must."
    Read review
    "romms by the hot tub convenient but noisy just close the blinds and window coverings and you are good~~"
    Read review
    "ask for a room in the updated area"
    Read review